Transform Your Business with M365’s Integrated Accounting Solution

The Best Alternative to QuickBooks May Be Part of a Fully Integrated Framework You Already Use

When looking at the business accounting and finance systems available in the market – particularly considering those which have earned a level of market share – there are visible gaps – big ones.

This is clearly reflected in the numbers, where Intuit QuickBooks leads in the small business market but has no reciprocal in the midrange or enterprise markets.

QuickBooks fits into that early space where the business is just starting out, but QuickBooks Enterprise can expand to keep more detailed customer, vendor and item information. Yet there often comes a point where a business has requirements that extend beyond the ability of the QuickBooks software.

Sometimes the mere thought of change is so terrible, usually based on a bad initial implementation experience, that the business uses the software far beyond what it was built to handle. In other cases, add-on solutions are adopted which offer more in-depth or complex capabilities to handle the growing business requirements. Both options may prove to be temporary solutions, meeting most functional demands as long as business needs don’t change.

If a change is in order, it makes sense to consider the benefits of using tools built on a familiar platform that is essentially a framework for designing exactly the system the business needs now, and which has flexibility and scalability enough to change as the business changes.

We understand that an integrated framework can provide much more scalability and support than a standalone solution.

We also recognize that, in today’s modern business, creating workflow efficiency and enabling user productivity are paramount.

While many products calling themselves ERP systems offer a broad range of functionality, integration, and data management capability, they often dictate more to the business how it must operate rather than revealing how it might operate.

Instead, we believe every business should have the opportunity to adapt their business software to make it easier for users to accomplish their work effectively while delivering the data and insight to guide the operation forward.

The need is for an entire tech stack and framework, not simply an application.

Competing ERP systems on the market typically address more and increasingly complex business processes while scaling to support larger business sizes. But the cost and complexity of these products, coupled with poor or too-expensive implementation services, is often the barrier to their adoption and retention.

In most cases, there is no small business version of the big business software, so the upgrade path is unclear and problematic.

Given the huge gap between the “typical” small business system and the upper-levels in the enterprise applications catalogue – the transition from very small to very large software is not likely to be made in a single step. Yet businesses can reduce the number of migration steps in the lifecycle of the company by moving to a flexible platform that can adapt and scale with the operation.

There are three things every business does: communicate, produce information, and keep score.

Microsoft places at the top with the first two, providing email and other communication tools used by businesses of all sizes around the globe, and creating the Microsoft Office family of productivity tools recognized and used by just about everyone.

In the third spot, keeping score, Intuit QuickBooks remains the clear winner. But when the business needs something beyond QuickBooks, or desires to have a solution that fits better, and maybe even integrates into their current M365 working environment, we can introduce the stakeholders to M365 Dynamics Business Central.

Business Central is part of the Microsoft 365 family of products.

Business Central is part of the Microsoft 365 family of products and is integrated with Microsoft Outlook directly, as well as the rest of the family of applications.

It is all able to be connected to the Microsoft Fabric, which weaves together the solutions and services that drive business operations around the globe.

Microsoft has the framework to provide the entire stack of applications, services and technologies working seamlessly together to deliver functionality and process support to fit the business and how it works.

When a siloed financial solution no longer supports the business requirement, or as operations become unworkable due to software that no longer fits the needs, connect with the experts at Mendelson Consulting to see what options are available.

There is never just one way to solve a problem, but there is usually a best way.

jm bunny feetMake sense?

J

Streamline Your Accounting: Add-Ons vs. Full Migration

Growing businesses have growing needs.  More customers, more products, more workers, more vendors. More of everything, and the need to keep track of it all comes along for the ride. With business accounting systems, one of the challenges of supporting more detailed or complex processes is the idea of changing over to an entirely different solution.

Instead of thinking in terms of migration, it is often better to preserve the knowledge, training, and data already invested in the current solution, and add on to that system to support the expanded processes or functionality.

This is a buying decision in the business lifecycle: enable new systems and processes versus a comprehensive solution migration.

In many cases, the add-on or extension for QuickBooks is a better answer than a migration to an entirely different – more expansive and more expensive – ERP solution. Part of the reason is the historical data. Another is learning.

The early years of a company are the formative years, where much learning is accomplished. Losing the fidelity of this data and the organizational knowledge that developed is losing a past that could be learned from. There is also tremendous value in the working knowledge of the team members who utilize the systems every day. Preserving any of these investments is of benefit to the organization.

Mendelson Consulting works with business owners and stakeholders who know they need to expand systems and capabilities but just aren’t sure where to begin.

Our QuickBooks Enterprise experts, ERP consultants and cloud specialists can help identify the gaps in information, processes and workflows, and identify the solutions to solve the problems and smooth the flows. From QuickBooks add-ons, extensions and sync solutions to other ERP options, we provide our clients what they need to do more and better business.

jm bunny feetMake sense?

J

Data at Work: Intelligent Automation is Your Business Robot

Imagine having a business where connected systems are free-flowing conduits for data to move intelligently into and out of with ease. 

Software and systems connecting to one another isn’t new at all. For many years, businesses have recognized the value of having information entered in one system available in another.  Entire ERP frameworks have been created based on this concept of entering data once and using it in many ways.

A single technology stack or framework may offer such a capability, but even the most robust system may need to rely on expert systems or add-ons to address aspects of the operation.

When two or more systems need to connect, the idea is to create that connection and enable the unattended and intelligent movement of data.  People shouldn’t have to get involved for the information to flow from one system to another… it should just go by itself.  Like a robot.

A simple example might be someone who owns a web store and does their bookkeeping with QuickBooks.  The webstore isn’t running QuickBooks. It is running an e-commerce solution or shopping cart system. This allows customers to buy things online.  However, the webstore does create sales orders and charge transactions and may even manage an inventory of salable items.

Business owners often take on the task of getting the information from the webstore to QuickBooks and vice versa. They either enter the information manually themselves or hire an employee to do it.  This manual re-entry of information introduces a large potential for errors in the data entered and is time-consuming and costly.

If it is problematic for a small retailer, imagine having the problem multiplied many times over. It is unimaginable for even small businesses with active and growing operations. As the volume of data grows, the time consumed and the data entry error costs stack up.

“It was just awful,” said David Clothier, treasurer of the Knoxville, Tenn., company, which operates more than 500 Pilot Flying J truck stops nationwide. “There were humans everywhere.” wsj.com/articles/the-new-bookkeeper-is-a-robot-1430776272

Rather than having a person re-type the information from one system into another, software-based integration programs are generally available to help users map the data and move it from one solution to the other.  This approach is faster and reduces the error rate, increasing the overall value and usefulness of the information.

Automation isn’t the only requirement that makes this all robot-like.  The additional requirement is intelligence.  If people still must get directly involved for something to happen, then all the happening is still based on human performance. No robots here.

Intelligent integration of information occurs when the systems at both ends can make decisions and act on them. 

For example, a business might use a solution that allows vendors to submit their invoices electronically.  Through a base of rules that match invoices to requests and approvals, the system can issue payment and record the transactions automatically and without human intervention, saving hugely on personnel and processing costs.  Robots (the automation solution) wouldn’t make up all the rules but could follow them repetitively and without question once established.

…software can help businesses operate more effectively. “If you think like a human, there are only certain things you can do. When you think like a robot, many things are possible.” wsj.com/articles/the-new-bookkeeper-is-a-robot-1430776272

It isn’t a new paradigm for improving business operations, this doing of things a bit smarter than before and leveraging technology to get more done in less time.

The difference is that the pace of change is increasing, giving businesses less time to address inefficient processes and outmoded working models. Mendelson Consulting and the Noobeh cloud services team recognize that intelligent automation and integration shouldn’t be a one-time setup. Instead, we partner with clients to find the best solution to not only address today’s needs but tomorrow’s new demands.

jm bunny feetMake Sense?

J

CooperMann 2012 in review

CooperMann 2012 in review

2012 Was an interesting year, to say the least.  Not that it wasn’t a good year, but it certainly brought its share of challenges as well as opportunities.  At CooperMann.com, we attempted to reflect upon these challenges and opportunities, discussing how they impact our views on accounting and technology and business in general.

While the economy continued to struggle and churn, business owners found that reducing operating costs and creating sustainability in the business were initiatives they could no longer afford to minimally address. As advancements in technology and the growing popularity of cloud computing models resulted in a number of solutions to help businesses meet those cost and continuity issues, they also introduced new and different challenges for accounting and finance professionals seeking to reinforce their relevance and value to the business.  They say that the only constant is change, so we should expect no fewer challenges (or opportunities!) in the new year.

Joanie Mann Bunny Feet

As for CooperMann.com, here’s how we did in 2012, our inaugural year

600 people reached the top of Mt. Everest in 2012. This blog got about 10,000 views in the latter part of 2012. If every person who reached the top of Mt. Everest viewed this blog, it would have taken 17 years to get that many views.

The busiest day of the year was October 2nd: The most popular post that day was

Attractions in 2012

These are the posts that got the most views on CooperMann in 2012.

Changing How We See Software: QuickBooks 2013 interface frustrates power users

Is This The End Of ERP?

In Bookkeeping, Accounting, and Information Technology: The Value of Outsourcing

Working With the Right Numbers: Financial Data Analysis Requires Accurate Financial Data

Not Everybody’s Accounting Online: Outsourced Bookkeeping and Accounting for “Offline” Clients

Top 3 Favorite posts for 2012

One-Write System Revolutionizes Accounting: These guys had the right idea, they just didn’t have the cloud.

The race to find the “secret sauce” of hosted application services for small business

Accounting Professionals: It’s Good To Be Sticky

Where in the world is CooperMann viewed?

CMC2012-countries

buildingup-small-logoWhat’s coming up for 2013?  Keep watching CooperMann.com and BuildingUP.biz to stay on top of current issues and trends in accounting and business technology.

Lessons Learned (or Not): Development and the Cloud

Lessons Learned (or Not): Development and the Cloud

Talk about agile technology and how great things are because we can experience rapid software solution development and deployment via the cloud is shining a brighter light on certain IT management issues which have existed for quite some time, but perhaps went largely unrecognized.  One of these issues is product development direction and influence, and where it really comes from.  If you think most IT companies determine their product lines and offerings from the top down, with detailed specifications supported by a strong business case, you may want to think again.  Based on my experience and that of a lot of other folks, there are many companies out there offering products and services  that were crafted in more of an ad hoc manner than through a focused “product development” effort with long term sustainability in mind.  In some cases, this demonstrates ingenuity and a desire to look at things in new ways.  Sometimes it’s just uncontrolled and unstructured chaos with dollar signs attached.

“there’s a school of thought, put forward by the small but influential analyst firm RedMonk, that developers now occupy the role of IT kingmakers. This theory holds that the traditional model of IT adoption, which assumes that major decisions emanate from the top, is wrong. Instead, the decisions that appear to come from a CIO are, in fact, dictated by the choices made by people way down in the IT organization-the traditionally denigrated developers. CIOs merely ratify the decisions made by “lowly” developers.”

It goes like this:  a high level concept comes from upper management… some “great idea”.  This high level idea is communicated (at a high level) to the production teams who will make it real.  The production teams decide what it really is, how it will really work, what it will look like, and how it will be offered – and all of this generally based on the preferences, skill sets, moral guidelines, belief systems, and work ethic of those involved in the development process.  The product details are run back up the food chain, where they then become the defining elements of the new solution.  In many cases, refinements and changes are argued against by the developers, citing various reasons or roadblocks to making changes to their prized construction.  But hey – they got it ready to go out the door, didn’t they?  So what if it’s not quite what you envisioned, and doesn’t necessarily represent a sustainable strategy?

Experience in business does count, particularly if you learn from it.  There is a saying I heard once, and I’m still not sure how I feel about it other than it proves to be so very true each and every day.  The saying is that “there is no morality without context”.  In business, context is often experience, understanding the cause and effect of an action or activity.  Without this learning, without the experience earned within the organization or by others, there is no context guiding the development.

“It’s irresistible to poke fun at some of the most egregious aspects of today’s IT practices-change control committees that only meet once every two weeks;ITIL implementations that place more emphasis on paper trails than actually, you know, getting things done; operations groups that resist application updates in the name of stability, and so on and so forth.

However, the fact is that these functions, if not their manifestation, exist for important reasons. Overlooking them-or outright ignoring them-is not the right solution. Ensuring that updates to production systems are made, and being able to track who makes changes to infrastructure, are enterprise functions are that won’t go away just because cloud computing is in the picture.”

Lessons previously learned will need to be learned again, and addressing problems after-the-fact is generally far more costly than being proactive and trying to avoid them in the first place.  It can be a very painful process, watching the company go through puberty all over again (particularly if it had once reached some level of maturity), yet this is what can occur when the bright and shiny new idea causes management to forget fundamental lessons previously learned.

In a recent article on Computerworld.com, author Bernard Golden makes a number of really good and interesting points about the opposing viewpoints of this “agile” development enabled by the cloud (the article focuses on AWS – Amazon Web Services, but it is completely relevant in the broader context).  Link here to access the entire post, it’s worth the read.

http://www.computerworld.com/s/article/9230040/How_the_Cloud_Brings_Developers_into_Business_Process

Make Sense?

J

Read more about legacy application modernization, and why IT and back-office outsourcing makes sense for a lot of reasons 

Is Cloud Ringing the Death Toll for ERP?

Is Cloud Ringing the Death Toll for ERP?  Nope.

Software developers are being forced to recognize the business benefits of cloud computing models, and must shift their thinking along with the demand.  ERP isn’t dead or dying.  It’s changing, and delivering new agility and capability to businesses of all sizes.  Developers are going to have to find ways to modernize and adapt old, large frameworks to address these new demands, or lose out to newer players.

“Cloud on its own doesn’t affect the validity of ERP. Businesses still require management software to help them run their organization effectively. What Cloud does do however, is level the playing field and make ERP solutions more accessible to the consumer. That means publishers and resellers need to pay attention.” 

an old ERP The Right Way! guest blog by Jason Carroll with contributions from Brett Beaubouef

Make Sense?

J

Read more about legacy application modernization, and why IT and back-office outsourcing makes sense for a lot of reasons