Category: outsourced IT

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Your Clients Don’t Need More Software. They Need Better Business Outcomes.

Accounting professionals spend a lot of time thinking about technology inside their own firms. They automate repetitive tasks, modernize workflows, and try to help their teams get more done with less friction. That matters. But it is only half the opportunity.

You already understand how our clients’ businesses work. You see the financial information, the reporting gaps, the approval bottlenecks, the internal controls, and the places where people are holding a process together with spreadsheets, email, and sheer memory. That perspective puts accountants in a powerful position—not to become the client’s IT department, but to help connect technology decisions to real business results.

Start With the Problem, Not the Product

Too many technology conversations begin with a product demo. I think that is backwards. Before anyone starts comparing applications, we need to understand what is actually getting in the way.

Where is the same information entered more than once? Which reports take too long to prepare—or arrive too late to be useful? What work depends on manual follow-up, email, spreadsheets, or one employee’s memory? Where do errors, delays, and approval bottlenecks keep showing up?

Those questions open the door to much better conversations. The answer may involve document management, payroll, billing, expense capture, reporting, workflow automation, system integration, cybersecurity, or responsible use of artificial intelligence. But the category of software is not the starting point. The business problem is where you start.

Match the Solution to the Client

A solution can be technically impressive and still be completely wrong for the client. Cost matters. Complexity matters. Existing systems, staff capability, security requirements, available resources, and risk tolerance all matter. The goal is not to recommend the newest tool. It is to recommend an appropriate tool that the client can realistically adopt, manage, and use.

This is also where scope and trust become critical. Accountants should be clear about where advisory guidance ends and implementation begins. When a project requires deeper expertise in integration, cybersecurity, configuration, or deployment, bring in qualified specialists. That is not stepping away from the client relationship. It is protecting it.

Start Small, Assign Ownership, and Measure

Big transformations sound exciting. They also carry big risk. A better approach is to identify one meaningful problem, define the result you want, and create a focused improvement initiative.

Give the initiative an owner, a realistic timeline, an approved budget, appropriate access controls, staff training, and a clear way to measure success. Then look at the results: Did it save time? Reduce errors? Speed up reporting? Improve visibility? Remove a recurring frustration? If it delivered the promised improvement, build from there.

This Is Where Accountants Can Create More Value

Clients need more than efficient accounting. They need better information, stronger processes, fewer handoffs, and technology that helps the business run better. Accountants can help them get there because we understand both the numbers and the operations behind them.

Do not start by shopping for software. Start by asking one client where work consistently slows down, gets duplicated, or depends on manual follow-up. Define what better looks like. Solve that problem well. Measure the result. Then take the next step.

Your clients deserve technology that works as hard as they do. Partner with Noobeh to build an IT foundation they can count on.

Make Sense?

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Security and Agility for C-Stores, Retailers, Inventory -Based Operations and Small Manufacturers

Noobeh hosts PDI Technologies, Sage 50, Sage 100 ERP, QuickBooks Enterprise Desktop, AccountEdge, Acctivate Inventory, MISys Manufacturing and more.

Purchasing hardware to support your accounting or ERP solution and SQL databases is costly—especially on top of software and service expenses. Keeping systems on premises can add up quickly when done properly. This is a well-recognized problem for convenience store operators, fuel retailers (all retailers, really), inventory-based businesses, small manufacturers or any business running their software and systems in-house.

Noobeh offers a better alternative to buying and maintaining your own server: a private virtual server hosted on Microsoft Azure. It is your server in your own Microsoft account, and it offers agility and performance capabilities not available with traditional server hardware.

Shared hosting providers and platforms introduce risk and loss of control. As your managed service provider, Noobeh gives you complete control and authority over your environment without sacrificing security or support. It’s like working with a hosting provider, but you own the infrastructure. Our focus isn’t on keeping a loaded shared platform operational. If something goes wrong with your system, our priority is getting you back up and running.

Your business gets a fully managed system with comprehensive service and support—without relying on unnamed hardware in a co-located server hosting facility. With Microsoft Azure, your systems run in Microsoft data centers on Microsoft-managed hardware, benefiting from the same security protections Microsoft uses for its own services.

Prevent Data Loss and Strengthen Business Continuity

Noobeh provides 24/7 monitoring and protection, with multiple redundancy, backup, and protection options to help keep your systems and data available.

Your business faces real risks, from cyberattacks to natural disasters. Noobeh helps reduce those risks by hosting your systems in a safer, more secure environment than most on-premises setups. Local and regional redundancy options give you failover flexibility, including the ability to place redundant systems across the country.

Because each Noobeh customer uses their own Microsoft account, every business can be confident that its domains, networks, and servers support only its operations. Our technical and support teams work diligently to provide the right system for each customer—keeping business running, users productive, and data secure and accessible.

Ready to protect your business, reduce IT complexity, and run with confidence?

Contact Noobeh today to discuss a managed Azure hosting solution built around your applications, your data, and your business goals.

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Private Equity: Operational Systems Create the Value Financial Models Only Predict

Executives signing acquisition documents during a private equity deal meeting

Why connected workflows and reliable data are essential to scalable growth

Financial models can project revenue growth, margin expansion, cash generation, and even a successful exit. But a spreadsheet cannot produce those outcomes. Value is created inside the business, through operational systems that make work repeatable and data integration that gives leaders a reliable view of performance.

From Financial Plan to Operations Reality

An integration plan for operations should address a practical question: What will the company be able to do consistently better after the integration that it cannot do today? The benefits are typically found with consistent approaches to pricing, structure and pipeline reporting for sales, streamlined and preferential purchasing capability, guardrails for and improvements in service delivery, creation of working capital, and analytical reporting with an AI capacity.

Those capabilities depend on systems. Pricing needs govern discount rules and margin visibility; sales needs a defined process and trustworthy pipeline data; and cash conversion requires billing, inventory, purchasing, and collections to work as one coordinated workflow.

Integration Turns Activity into Insight

Many companies have the necessary applications but still lack visibility of the relevant data. Customer, transaction, inventory, project, and financial data often remain in silos, use inconsistent definitions, and arrive too late to guide meaningful decision-making. Teams will try to compensate – using spreadsheets, manual reconciliations, and competing versions of the truth.

Data integration creates a shared view of how activity becomes revenue, profit margin, and cash. Leadership can see whether price increases are making a difference, which opportunities convert profitably, where purchasing savings are gained or lost, and why earnings aren’t getting to the bank account. This is not about simple data movement; it’s about having timely, trusted information to support business decisions as they are made.

Standardize Before You Automate

New software cannot repair an undefined process or inconsistent data. To standardize something, first establish ownership of a process or area, make sure everyone is using the same definitions, understand where decision rights exist, and identify the most meaningful measures first. From there you can move to stabilize critical workflows, standardize the master data, connect the systems supporting high-value decisions, and automate.

The key is to connect investments to operating outcomes, such as faster quoting, better sales forecasting, reduced inventory, fewer billing errors, and more efficient administration.

Build for Acquisitions and Scale

Acquisitions introduce more and different applications, customer structures, products and product codes, reporting practices and more. A repeatable integration capability defines what must be standardized, what can remain local or localized, how the data maps across systems, and when reporting comes together. This approach reduces operational disruption and accelerates time to value, capturing the synergy more quickly.

The Real Source of Durable Value

Long-lasting value does not come from having more technology. Extended value return comes from operational systems which employees can execute, integrated data that business leaders can trust, and a management mentality that turns information into action. When pricing, sales, procurement, delivery, and cash management use connected processes and consistent data, growth becomes more predictable and margins more defensible.

Turn Fragmented Operations into Measurable Results

Ready to connect your systems, improve data visibility, and build more scalable operations? Noobeh is ready to help!

Let’s start by identifying your highest-impact workflow and defining the business outcome, and then together we’ll create a practical integration roadmap. The sooner your applications, data and processes work together, the sooner your strategy can produce measurable results.

bunny feetMake Sense?

J

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Shadow IT and Data Governance

Computers are tools that no business can operate without. From the simplest of organizations to the largest of corporate enterprises, computers are the tools that enable the work. Yet business IT often operates without enough thought or attention paid to data access and governance, where applications or services are installed or implemented by non-technical users that don’t always understand the implications of their actions. IT isn’t just about computers and servers, routers and switches. It’s about the user environment, workflow, data, security, applications, infrastructure and more. The resources which provide the foundation for whatever it is the business does – this is the area of IT. 

When businesses need to implement new applications, IT must install or secure or protect the solution. When a business needs to set up databases or analytics infrastructure, it is in the realm of IT to provide those resources. Very little happens in a business without the support of information technology. 

Too often, small and growing businesses minimize the importance and strategic value of closely managing their information technology when it comes to building longevity and reducing risk in the organization. IT departments and MSPs face a constant struggle to keep up with demand while fighting a battle against ungoverned expansion of applications and services in use.  

According to Wikipedia, “Shadow IT refers to information technology systems deployed by departments other than the central IT department, to bypass limitations and restrictions that have been imposed by central information systems. While it can promote innovation and productivity, shadow IT introduces security risks and compliance concerns, especially when such systems are not aligned with corporate governance.” 

When a business elects to implement a solution outside of the existing IT environment, or in the current environment but without consideration of implementation standards or resource availability, it reduces the time-to-benefit of the solution and new risks are introduced. Additional costs may also accompany this activity due to requirements to buy more infrastructure to adequately support the solution, or through closing gaps exposed in an improperly secured deployment. 

Noobeh helps businesses manage and protect their IT environment more efficiently, providing the change control and governance needed to turn IT into a strategic business advantage.

Mendelson Consulting’s cloud services team powered by Noobeh has the experience of helping businesses establish a solid foundation suitable to support business sustainability, improvement and growth. Leveraging the security, flexibility and massive scalability of the Microsoft Azure cloud platform and Microsoft 365 Fabric and framework, Noobeh helps businesses improve their infrastructure, reduce IT break/fix and administrative costs, and take advantage of the power and interoperability of the Microsoft technology stack. Noobeh helps businesses keep their systems managed, protected, and ready to handle whatever comes next.

Whether it is migrating applications from on-premise to cloud, providing remote support and management of computers and devices, licensing and administration of Microsoft 365 services, or setting up database, data warehouse or data lake infrastructure for analytics and AI, the Noobeh cloud team at Mendelson Consulting deploys and supports strong foundations for growing organizations. 

bunny feetMake Sense?

J

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Cybersecurity and Small Business

Small businesses face many challenges as they grow and expand, and chief among them is the growing threat of cyber-attack. As the company grows, its value to cybercriminals grows, too. Implementing comprehensive cybersecurity measures is essential to maintaining customer trust and safeguarding important business data against these threats.

There is a belief among small business owners that their operations are too small or insignificant to be attractive targets for cybercriminals. Cybercriminals, on the other hand, more often view small businesses as easy targets. Why is this? Largely because the bad guys know that the smaller companies aren’t spending on cybersecurity services and tools and aren’t always keeping their workers informed about ways they can participate in keeping things safe.

To help protect the business from cybersecurity threats, it is crucial to invest in some key security measures. Longer and more complex passwords, regular software patching and updating, and periodic training for employees on how to identify phishing attempts and what to do with suspicious emails is a good start. Cybersecurity efforts should scale with the business, and this requires strategic planning that is aligned with the goals and objectives of the business.

The best cybersecurity approaches are built on a secure foundation, and this is what helps to support business growth and expansion. For every business, there are four cornerstones of a solid cybersecurity foundation.

  • Identifying potential cyber threats and understanding the business risk they represent.
  • Enforcing strong password protection and role-based access controls.
  • Following best practices in cybersecurity.
  • Managing documentation and vital business information securely.

Cybercriminals know that smaller businesses generally have limited cybersecurity resources, making small businesses prime targets for phishing and malware. What is the potential impact of falling for a phishing email, or what happens if there is a ransomware attack? Each type of threat carries different levels of risk, and growing businesses should be aware of the potential financial, legal and reputational impacts when evaluating their approach.

Businesses can help their users become part of the cybersecurity plan by regularly training them on phishing methods and ways to avoid ransomware or malware. When users know more about emerging threats and how to recognize and report suspicious things, they become valuable assets in the improvement of cybersecurity of the business.

The first line of defense in cybersecurity is the username/password challenge. Many systems today use an email address as the username or user ID, which means it really isn’t much of a challenge to guess. This leaves it to the password to keep the account secure, so a strong and unique password is necessary.

Making another challenge to the authentication adds another layer of protection to the account. Referred to as 2FA or MFA (two-factor authentication or multi-factor authentication), users may be required to respond to an in-app message, provide a code received via SMS or other, or provide a code from an authenticating application to satisfy the login requirements. This additional challenge to the user identity makes it harder for cybercriminals to gain unauthorized access.

Ensuring the protection of sensitive business information requires controlling what users have access to once they are in the system. If someone were to gain unauthorized access, having appropriate role-based access controls in place would limit their ability to get sensitive data. This is often another area of vulnerability for smaller businesses that don’t implement strict document controls or structures, opting instead for an open self-service model that leaves data available to whomever can get logged in.

With businesses changing frequently, it is important to not just create a framework to limit user access, but to keep user and role-based access reviewed and updated regularly. Software and systems also need to be updated regularly. Known software vulnerabilities should be patched and security updates installed on devices, and policies enforcing updates and antivirus/malware detection should be implemented.

We understand that businesses must enhance their cybersecurity strategies to combat the growing number and type of cyber threats, and it can be challenging just figuring out what to do first. Working with a variety of technologies and specialists, we can help secure your digital environment and keep you better-protected from the bad guys.

jm bunny feetMake Sense?

J

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Cybersecurity and Retail Should Always Go Together

Retail cybersecurity is a critical concern for every business in the retail industry, which is why cybersecurity and retail should always go together. Retailers are prime targets for cyberattacks due to the valuable customer data they collect, which usually includes personally identifiable information (PII) and credit card numbers. Retailers can handle large volumes of customer data, which becomes an attractive target for cybercriminals seeking to profit from selling it on the dark web.

Recent statistics from various sources suggest that more than 24% of cyberattacks specifically target retailers, making it one of the most heavily targeted industries. Roughly one third of retailers cite cybersecurity concerns as their primary obstacle in transitioning to e-commerce, with cost and technology barriers coming close behind.

For the bad guys, however, it is all about the money. Almost all retail cyberattacks are driven by financial motives. When consumer data is compromised, most of the information exposed consists of payment information and personally identifiable data which can fetch a good price on the dark web.

Retail cybersecurity threats occur because the environment tends to have a lot of elements. The hybrid nature of many retail businesses introduces additional risk, where brick-and-mortar stores are combined with e-commerce platforms and services.

NFC (Near Field Communications) vulnerabilities exist in some payment systems, and many Point of Sale (POS) systems still do not use point-to-point encryption for their communications. Even if communication streams are encrypted, it makes little difference if the software has known vulnerabilities or if insecure plugins or add-ons are being used.

Cloud-based storage and mobile apps increase the presence of stored data online, which increasingly leads to new threat vectors like cloud-based botnets and more.

The key is for businesses to prioritize security and invest in platforms and solutions that will help protect customer and business data. Critical in this effort is the implementation of IT best practices in regularly updating operating system and application software, limiting the access users have for installing or modifying software on their devices, and always monitoring the systems for vulnerabilities.

Like cybersecurity and retailers, Noobeh and secure IT go together. We help retail and other businesses proactively address cybersecurity challenges so they can protect both their business and their customers. Noobeh cloud services helps retailers secure their business servers and systems, delivering scalable, high availability and highly agile solutions that keep business and finance operations running.

Noobeh provides services for Microsoft 365 and Microsoft Azure platform and deploys solutions for manufacturing, inventory management, multi-channel commerce, EDI, financial and more. Get together with Noobeh and find out how we can help your business operate more securely and with better, more agile and resilient IT.

jm bunny feetMake Sense?

J