Cybersecurity Terms Every Business Owner Should Know, and Zombies are Bad

The world of cybersecurity constantly changes, making ongoing education the key to understanding the threats businesses face and how to possibly deal with them.

Cybersecurity is often defined as a set of techniques for protecting an organization’s digital infrastructure – the networks, systems, and applications – from being compromised by attackers and other threat actors. Cybersecurity is comprised of the efforts to design, implement, and maintain security for any organization network which is connected to the Internet.

Cybersecurity is made up of the technology, people, and processes which create strategies to protect sensitive data, ensure business continuity, and safeguard against financial loss.

To understand what cybersecurity entails, it is important to have a basic understanding of the relevant terminology.

Starting with a few that are frequently misused, here are some cybersecurity terms to add to your business vocabulary.

Data are the bits and bytes. When multiple bits and bytes are combined, they make up information. Knowledge is required to turn information into action.

A threat is the possibility that something bad that might happen, while a risk includes the probability of the bad thing happening and the possible result.

Risk Management is the process of responding to the possibility that something bad might happen. Traditionally, there are four options for managing risk in the business: accept it, transfer it to someone else, avoid it altogether, or mitigate it (reduce the severity).  To manage cybersecurity risk, many businesses establish requirements or controls to identify activities, processes, practices, or capabilities an organization may have. Controls may or may not be mandatory, but requirements generally are.

Information Security, or Information Assurance, is the protection of facts, news, knowledge, or data in any form. Information Assurance is an important aspect of preserving business resources and is often combined with cybersecurity, although it isn’t squarely in that area. Where cyber addresses digital, information security must also address non-digital such as paper, human knowledge or memorized, stone tablets, pictures, and signals or whatever.

Authentication is the process of proving an individual is who they say they are (claiming an identity and then proving it), whereas authorization is the use of access controls to determines and enforces what authenticated users are permitted to do within a computer system. Access Controls are the means and mechanisms of managing access to and use of resources by users.

Audits, in cybersecurity, are usually performed after a security incident. In general, an audit is an official inspection of some type. An assessment is often more like a health check for gauging capability or status. Audits may be performed internally or by outside entities. Compliance is meeting a requirement, whether internal or external. Sometimes these are regulatory requirements where a certification or attestation of some type is shown. Both audits and assessments may be required to be compliant with certain standards or designations.

A cyberattack is any attempt to violate the security perimeter of a logical environment. This could be a single computer system, a local or wide-area network, a cloud server, etc. – whatever is within your “perimeter” and is interconnected with your systems, regardless of location in the physical world. Cyberespionage, on the other hand, is the unlawful and unethical act of violating the privacy and security of an organization for the purposes of leaking data or disclosing internal, confidential, or private information.

And then there’s malware (malicious software), which includes any code that is written for the specific purpose of causing harm, disclosing information or in some other way violating the security or stability of a system. The malware category includes lots of different types of terrible and potentially damaging programs including virus, worm, Trojan horse, logic bomb, backdoor, Remote Access Trojan (RAT), rootkit, ransomware, and spyware/adware and more.

To better-secure your systems, multi-factor or two-factor authentication is suggested. Multi-(multiple) factor and two-factor authentication are a means of verifying a “claimed” identity using two or more types of proof (authentication factors). The password is typically the initial proof provided, and the other factor/method might be SMS to your phone or possibly an authenticator app.

For example: You claim that the email address is your identity, and you verify that by entering your password. That is one “factor” that proves your identity. But if your password gets hacked or revealed, it would be good to have another layer of protection on that login. Two is better than one in this case; MFA (multi-factor) and 2FA (two-factor) authentication is considered stronger than any single factor authentication and requires another method (factor) of identification to prove your identity.

Finally, there are zombies. Yes, Zombies. This is a term that relates to the concept of a malicious network of “bots” (a botnet). Botnets are made up of poor, innocent computers that are compromised by malicious code so that they can run remote control or other agents. The agents give the attackers the ability to use the system’s resources to do nefarious things, like perform illicit or criminal actions. The zombie can be the system that hosts the malware agent of the botnet, or it could be the malware agent itself. Either way, zombies are bad.

Security is an essential consideration for every business, and the Internet and the interconnected design of today’s technology has made things so much more complicated. The most important thing is to be aware of the threat and how that landscape is changing, and to educate team members so that everyone in the company participates in keeping the system, and the business, protected.

jm bunny feetMake Sense?

J

The Question You Never Want to Have to Ask

Why MFA Shouldn’t Be Optional

“Do you offer any help for decrypting files due to ransomware?”

This is a question we are asked with more frequency than ever before. And, sadly, it is often followed up with the information that their files were on “an internal server that was missed in the backup protocol by IT”.

Email phishing and brute force attacks are the most common methods cyber criminals use to get into your business network where they can set up to initiate ransomware attacks. The ransomware (malware) encrypts your data, which becomes unrecoverable without the decryption key. Usually, the only way to recover from a malware/ransomware attack is to rebuild systems and restore data from backups. If you have backups.

A “brute force” attack is typically used to get personal information such as passwords or passphrases, usernames, and Personal Identification Numbers (PINS). Scripts or specialized apps are used to carry out a string of continuous attempts to get the information desired. Cybersecurity researchers at Coveware analyzed ransomware attacks during the second quarter of 2021 and found that phishing and brute force attacks on unsecured desktops (remote and local) are among the most popular entry points for starting ransomware attacks. This is at least partly because it is relatively cheap and can be highly effective.

Phishing attacks are when cyber criminals send emails containing a malicious file attachment or hyperlink directing to a compromised website that delivers ransomware. Attacks against desktop logins include methods where cyber criminals use brute force to leverage weak or default usernames and passwords – or even get access because they got legitimate login credentials via a phishing email.

Software vulnerabilities and web-based application services are also among the popular vectors for delivering ransomware or exposing corporate networks to cyber criminals. While this type of attack is somewhat less frequent than the others, they are often leveraged by some of the most sophisticated and disruptive ransomware groups and nation/state bad actors.

  • Sodinokibi – also known as REvil – is responsible for some of the most high-profile ransomware attacks this year, including the massive ransomware attack on customers of Kaseya.
  • Contij – one of the most high-profile attacks by the group was the attack against the Irish healthcare system. Healthcare services across Ireland remained disrupted for months.
  • Avaddon – ransomware distributed via phishing emails.
  • Mespinoza and Hello Kitty are new forms of ransomware recently identified.

All of these have a common purpose in that they take advantage of weaknesses in security and exploit phishing tactics to lay the foundation for an attack on your network and possibly others.

Keeping systems updated, applying security patches and application software updates is an important aspect to keeping things secure. Known vulnerabilities can be exploited to gain access to the network, so keeping up with updates as the vendor supplies them has become more important than ever.

To help protect networks from being compromised, businesses should also apply multi-factor authentication (MFA) to desktop and applications.

MFA is an important tool to help stop intruders from breaching accounts and gaining access to the corporate network, and it can be the difference between keeping your data safe and working or discovering your files are digitally encrypted and completely unusable. Data encryption changes the data into code, and only the decryption key can read the code and return the data to a useable form. If you don’t have the key, the data typically cannot be decrypted.

Cyberattacks continue to evolve in their sophistication and frequency, and consequences of such attacks are growing. Private companies and public agencies alike must adapt their security techniques and embrace new security technologies while providing more end-user education and training.

Mendelson Consulting and NOOBEH Cloud Services take security very seriously and we have the experience and expertise to assist businesses with transforming their operations to be more efficient and effective. Our cloud team works exclusively with private tenant accounts on Microsoft Azure, and offers MFA security and other solutions to protect local and remote resources, helping keep your valuable information safe and available when you need it.

“How can we get started?” is the question you should be asking.

jm bunny feetMake Sense?
J

Considering Cybersecurity as Cloud Work Expands

When the pandemic forced many business users to move to remote work, it also forced the network security “boundary” to expand greatly and with great speed. Companies quickly adapted their tools and work so that it could be done somewhat effectively even as the employee working environment changed.  But new security models to match with new working models have not as quickly been adopted.

Business cloud workloads grew, by some estimates, as much as 20% just in the first 6 months of 2020. Yet many of those businesses electing to bring cloud working models to their business also made of the mistake of not expanding their security as they expanded the cloud network. This leaves systems and information vulnerable. Phishing, ransomware, credential theft and web app attacks have increased, catching businesses in their vulnerable states.

“In April to June of 2020 alone, security incidents increased by 188%.”

Even more than on-premises systems, it was the external cloud-based data and applications that were under attack because so many companies expanded their use of cloud services without enhanced security as part of the plan. Any expansion to include the cloud as network also significantly increases security risks. One report found that 35% of businesses made their cloud storage openly accessible to the public, allowing anyone to access it via the internet.

Don’t let your critical information be exposed or put at risk. When you begin using a cloud service, make sure to also address security for the new working mode or it could lead to lost or leaked information or a system breach.

Mendelson Consulting and NOOBEH cloud services take security very seriously. We help our clients keep their applications and data working properly and have a focus on methods to keep information safe regardless of what cloud you work on.

jm bunny feetMake Sense?

J

1 ( https://duo.com/blog/growing-security-safely-in-canada )

Update your Mac to keep getting Office application updates

Microsoft’s upcoming November 2020 update has some direct impacts to users running macOS, especially if running macOS 10.31 or earlier. As of November 10, 2020, existing Microsoft 365 for Mac users running macOS 10.13 or earlier will not receive any further Office application updates. If the machine is upgraded to macOS10.14 or later, updates will be allowed to proceed on that computer.

With the Microsoft 365 for Mac November 2020 update, users running macOS must be running 10.14 Mojave or later in order to continue to receive updates for Office applications, and any new installs of Microsoft 365 for Mac will require macOS 10.14 or later.

Word, Excel, PowerPoint, Outlook and OneNote are the applications included which will no longer receive updates – including security updates – if the macOS they’re running on is too outdated.

Among the benefits of using Microsoft 365 is that the software is always kept up to date, including enhancements and new features as well as security and safety updates that help keep the software (and the associated data) more secure. You may continue with the older version of macOS, and your Office applications will continue to work. But losing out on updates not only keeps you from benefitting from the most current capabilities of the software (and getting full value from your subscription), but it also puts your security and compliance at risk.

Microsoft 365 applications are continuously updated with new features, connected services and enhancements to security. Modern operating system platforms are necessary to support some of these improvements, requiring users to update their computer operating systems as well as the applications running on them. With the Microsoft 365 November update, Mac users need to be running one of the three most recent versions of macOS to keep their Office applications recent, too.

Make Sense?

J

Building A Solid Foundation for Business Cybersecurity

The cybersecurity threat landscape has changed dramatically in the last few years. No longer primarily a big-business concern, cybersecurity has become a key focus of businesses small and large. Attacks on SMBs are on the rise, perhaps because they represent a plentiful and often easy target. And the cost of damage and disruption to business just keeps going up.

Cybersecurity is not a problem you can simply throw a bunch of money and tools at to fix.

No matter how much great software or fancy systems you implement, the people will always be a big part of the equation. The root cause of over half the data breaches reported is a result of negligent employees or contractors.

That means that nearly half of all attacks are being executed through phishing or social engineering. The only tool you can apply to this problem is education. Efforts should be focused on security awareness and training workers to be more cautious to the point of almost being paranoid. Better to be safe than sorry in this case.

Training workers to be more careful as they work with emails, documents and websites is part of it, but there is much more to making sure the business is addressing the entire cybersecurity issue. NIST (National Institute of Standards and Technology) offers a wide variety of information and guides that businesses can use to learn more about and implement cybersecurity practices. Among these resources is the Cybersecurity Framework.

According to NIST, “the Framework focuses on using business drivers to guide cybersecurity activities and considering cybersecurity risks as part of the organization’s risk management processes.” It is a highly useful tool in helping the business align and prioritize activities with business requirements, risk tolerances and resources. The standard framework includes elements that are consistent and common across sectors and critical infrastructure, so it can be oriented to any business.

Even if the business is not prepared to delve into the details of a comprehensive cybersecurity policy and guideline, a basic outline and approach cannot be avoided without asking for disaster.

Putting this squarely into the Risk Management category, there is an ongoing process of identifying, assessing, and responding to risk situations or conditions. To manage the risk, businesses need to consider the likelihood that an event will occur and what the potential impact is as a result.

Knowing the acceptable level of risk for reaching the business objective is the risk tolerance. If a business understands its risk tolerance, the company can prioritize cybersecurity activities and make informed decisions about cybersecurity expenditures.

There are five key functions to consider as it relates to cybersecurity risk: Identification, Protection, Detection, Response and Recovery. How the business addresses each of these in the context of the systems and activities is essentially the business’s cybersecurity posture, a high-level and somewhat strategic view of the organization’s management of cybersecurity risk.

The key to building a solid foundation for  business cybersecurity practice is to establish a platform where all the business applications and data can be identified and access secured.

User desktops, productivity applications, operational software and business data can be hosted on private cloud servers, allowing the business to fully-manage data and application access. The server-based model reduces or eliminates the need to sync data to devices, and remote desktops keep user environments secure, patched and up-to-date.

Our consultants can’t write your cybersecurity policies or determine your risk tolerance, but we can help implement a solution that improves fault tolerance, resilience, and recovery.

Make Sense?

J

Strong Passwords and MFA : It’s All About the Bots

Robbie the Robot from movie Forbidden Planet

You may have noticed that more online services are requiring strong passwords – cryptic phrases or letter combinations along with symbols and numbers – and Multi-Factor Authentication (MFA). The goal is to keep services more secure than a simple password allows.

These service providers have recognized that their services are far more secure when the user has to prove they are who they are, and prove it in more than one way. A password plus a special code texted to your phone, or maybe an email to your backup email account are examples of MFA. This means that the password alone isn’t good enough to gain access; the user must satisfy an additional challenge to confirm their identity.

Why is this additional level of account security a good idea? BOTS, that’s why.

A bot is a software application that is programmed to do certain tasks. Bots are automated, which means they run according to their instructions without a human user needing to start them up. Bots often imitate or replace a human user’s behavior. https://www.cloudflare.com/learning/bots/what-is-a-bot/

Bot (like roBOT) does what you tell it. Give it instructions and it runs. Give it some rules to follow and actions to perform when certain conditions are met and off it goes.

The problem with bots is that not just the good guys use them. Bad guys use them… a lot.

Bots can send emails, engage in chats and help you reset your password. They can also carry out cyberattacks at a pace that no human could match. Bots will search for public IP addresses, they’ll pummel an address with intrusion attempts and logins and may keep trying until they’re either successful or they give up. Bots are very good at brute force, because they have all the patience they need. It’s software, so it doesn’t get tired or bored and it can be programmed to not give up.

This is among the reasons for Noobeh’s strict password policy and why we strongly recommend our clients don’t store their passwords to make connecting to the service faster and simpler. Fast and simple is good but not where security is concerned. Our goal is to not only keep your applications and data available for anytime/anywhere access, we want to keep your cloud environment secure and as safe as possible.

Contact us today to get the cloud hosting platform your business needs, along with the privacy and security features the Microsoft Azure platform can provide. Keeping your systems secure isn’t just about keeping your secret password a secret. It’s about putting in place the best methods possible to ensure that your account doesn’t get compromised because a bot guessed your pet’s name.

Make Sense?

J