Category: bunny slippers

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Where in The World is Your Data?

Where in the World is Your Data? Even better.. where would you like it to be? In a datacenter near you? In a datacenter far away from you? Maybe you’d like your production system nearby, but backups stored on the other side of the country. Or perhaps you want redundant systems on each coast as well as something somewhere in the middle.
With Microsoft Azure as your platform, you have all the choices in the world, literally.

Microsoft Azure is the platform of choice for businesses of all sizes, offering virtualized infrastructure and services that can be tailored and tuned to meet the unique needs of any organization. No longer tied to on-premises infrastructure, companies find that they can implement better and more comprehensive solutions because they have the agility to adapt systems to immediate needs while retaining the ability to adjust as conditions change.

With Microsoft Azure and Microsoft 365 Services, NOOBEH enables businesses to focus on transformation and improving efficiency, not the IT that supports it.

NOOBEH cloud services, part of the Mendelson Consulting team, sets up Azure infrastructure and manages it for their clients. Business users focus on getting their work done, not on the IT supporting it. NOOBEH QuickBooks on Azure services give small and medium size businesses the most flexible and resilient infrastructure available to run all their desktop and network applications.

Because QuickBooks is rarely a standalone solution, NOOBEH QuickBooks on Azure services have no limitations on what add-ons, extensions, integrations or other applications the business may need to use. All the software a business needs can be deployed on the platform, allowing the company to keep its information systems and assets secure, fully-managed and available when and where they are needed.

While NOOBEH uses Azure platform and Microsoft 365 services to continue to deliver new capability for private sector users, Microsoft is advancing innovation in the delivery of connected services and computing power for private and government sector users wherever it is needed. Azure Modular Datacenters represent a partnership that delivers computing and communications capacity anywhere in the world… and beyond.

Microsoft Azure Modular Datacenters and SpaceX

The Azure modular datacenter is basically a “data center in a box”. It comes with everything needed to deliver computing capacity anywhere in the world.

“We designed the Azure Modular Datacenter (MDC) for customers who need cloud computing capabilities in hybrid or challenging environments, including remote areas. This announcement is complemented by our Azure Space offerings and partnerships that can extend satellite connectivity anywhere in the world. Scenarios range from mobile command centers, humanitarian assistance, military mission needs, mineral exploration, and other use cases requiring high intensity, secure computing on Azure.”

https://azure.microsoft.com/en-us/blog/introducing-the-microsoft-azure-modular-datacenter/

It has power and everything else it needs, and now it also has the connectivity needed, even when there is no (zip, zero) infrastructure. Microsoft has partnered with SpaceX, using SES satellites to bring Internet connectivity to remote areas.

“We can connect via satellite links any element on the Earth to another point on the Earth..”

https://arstechnica.com/information-technology/2020/10/microsofts-new-data-center-in-a-box-will-use-spacex-starlink-broadband/

They’re calling it part of “a multi-orbit, multi-band, multi-vendor” approach to connectivity. That’s pretty cool, if you ask me.

It takes the whole bookkeeping in bunny slippers philosophy of “work when and where it works for you” to an entirely new level.

Make Sense?

jm bunny feet

J

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For Accounting Professionals: Private Hosted Solutions and Helping Clients Cope with the New Normal

Accounting professionals have an opportunity right now to help their business clients through the difficulties presented by the COVID-19 pandemic. With work-from-home mandates and increasingly fluid reporting requirements to support grants, loans and loan forgiveness, business owners need all the support and good advice they can get.

The global pandemic is changing the landscape of business worldwide. Many small businesses in the US have either closed or are on the brink, looking for ways to keep the doors open and employees paid. Supply chains are strained, distribution has slowed, and workers are being asked to work from home if possible.

These are challenging times, but the guidance and support you can provide to your business clients can be just what they need to help keep the doors open and workers producing. Remote access, cloud hosted applications and data, and real-time accounting support and management reporting are the weapons you and your clients will use to fight the conditions that are currently working against you both.

Help your clients deploy cloud hosting services for their entire business.

Running applications and storing data on an in-house network increases the cost and complexity of supporting a remote or mobile workforce, for you and for your clients.

Remote access and supporting work from home requires that users have the means to communicate with each other and to collaborate on the work. Tools to support communication and collaboration are critical when the workforce is distributed, operating from a variety of locations and with whatever device is available. Yet business owners, operators and managers may find that collaboration apps and other online tools don’t provide access to the applications and data required to do all their work.

To address the problem of working on client data, some accountants may install the client software and copy the data to their own in-house networks. This creates a situation where the accountant is paying for computing resources, space and management of client applications and data in addition to their own. This increases the cost of internal operations for the accounting firm and can impact internal system performance while also reducing overall productivity.

More to the point, this model only supports doing after-the-fact work for the client, which results in the data and reporting being outdated and far less useful to the client in supporting daily decision-making. This model also does nothing to help the firm with their own possible work-from-home needs even as IT support and on-site service becomes more limited.

Accounting professionals wanting to provide services to clients proactively rather than reactively must have real time access to the same applications and data that the client uses. The old fallback to remote control solutions is one approach, yet it is not really an optimum solution to the problem.

Remote control, like PCAnywhere, GoToMyPC or LogMeIn expose the professional to more of the client computing environment than is necessary, introducing risk and the potential for blame if something goes wrong. And remote-control solutions are single user, reducing productivity because the client can’t use their system while the accountant controls the computer. RC solutions also rely on the availability and function of the on-premises systems. If the on-prem systems aren’t turned on, up and running and accessible, then the remote user can’t connect.

It may be that online or web-based applications are an option, but for many businesses they aren’t really a viable solution. QuickBooks Online is simplified software and is not appropriate or usable for many businesses. The QBO subscription model is per-company, limiting options and reducing cost-efficiency for businesses with multiple entities. And QBO doesn’t address other business needs, such as working with documents and reports, and it can’t provide any access or support for other business applications. Even the ability to backup and preserve data is very limited without specialized services and tools.

Shared hosting service might be closer to the right answer, yet shared hosting is generally only useful for very small organizations and supports only core QuickBooks functions, so it can be as restrictive QBO. Shared infrastructure used by the shared hosting platforms can also introduce significant risk to every business on the platform because ransomware and malware can easily move through connected file systems and servers.

Compare shared services to a public pool where it is very easy to transmit from one person to another; in these networks an intrusion can end up spreading malware to the entire network and platform, resulting in days or even weeks of outages. Unfortunately, disaster recovery is often limited to recovery of the provider hosting platform and does not always include recovery of all customer data.

The best solution for business is private, managed cloud hosting service delivered on a trusted and proven platform like Microsoft Azure.

Hosting service that takes advantage of the Microsoft Azure cloud  platform allows the business to centralize access to all their important applications and data, making it possible to provide complete application functionality for all users no matter where they are located.

Using the Azure platforms means that security, fault tolerance, scalability and agility are designed into the solution rather than being extras from the hosting provider. Microsoft-managed datacenters and Microsoft-managed hardware means the experts in systems and security are handling the big stuff while the service provider focuses on what the client needs.

The virtualization technology enables the agility to meet changing business needs, scaling systems up or down if necessary. Massively scalable platform allows services to be right sized now without concern for future resource requirements (no buying ahead based on possible future needs). There are no arbitrary limitations placed on the applications or services the business needs to run on the cloud platform, and no fees for running more apps.

Making all the applications and data available to workers, when and where they need them, is the key to promoting higher levels of productivity while delivering the data management needs to support daily decision-making.

Now that you have access, provide pro-active support and help business owners and managers make the right decisions.

Better data and reporting to support business and finance management is more important than ever, especially when having the right information can mean the difference between keeping the doors open and closing shop for good. Whether the goal is to shore up finances to keep employees on staff or to create a cushion to help weather supply chain disruptions, businesses owners need quality financial and performance data in order to make the right decisions for the company.

Once the accounting professional has real-time access to client systems, they can work cooperatively in the data to ensure that the right information is available when it is needed. As business owners seek to take advantage of grants and loan programs available due to the pandemic, the financial and other performance data becomes even more essential in terms of developing qualification and eventually forgivability of the loan.

With timely access, proper reporting tools and regular support and oversight, business owners benefit from a closer working relationship with their accounting professionals. The additional support and proactive service is more necessary now than ever. For the accounting pro, an elevated relationship with client is being developed, where the services provided become more meaningful and the value of those services more evident.

Make sense?

J

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The New Not-So Normal

Millions of people are out of work. Restaurants and shops are shuttered… some permanently. Manufacturing production is largely halted, and the US economy comes to a screeching stop. “Essential” services are available and medical and service workers continue to perform their jobs, but things are anything but normal even for those who remain at work.

The global pandemic has impacted nearly every aspect of daily life and it feels like uncertainty is all we can expect for the time being.

Change is a normal part of daily life – adjusting to varying conditions and forces in and out of our control. But the current climate of not knowing is something none of us has ever faced before.

We take certainty for granted. Our society assumes that things will continue to go pretty much the way they have. We’re used to operating within a standard set of boundaries, and we are just beginning to understand what happens when those boundaries which define “business as usual” go away on a global basis.

We understand that things can happen to disrupt daily life, but there is always somebody or something there that remains… something there to prop up the impacted. You think about global relief efforts where people from all over the world gather to help those in need wherever that need occurs. What happens when the need becomes global? That’s where we are now.

Never in my lifetime did I believe we would see the northern and southern borders of the US closed to regular travel. I wouldn’t have believed that we would see all travel to other countries restricted in some manner, not to mention the locking down of cities, districts, counties and townships worldwide. Essential businesses and their employees continue to operate in increasingly difficult conditions, and hoarders are pillaging the available supply of goods, making things unnecessarily difficult on everyone.

It is kind of like a bad horror movie with all the stuff to freak you out…

  • Global pandemic.
  • Researchers working feverishly toward a treatment or cure.
  • Borders closed and travel restricted.
  • Shortages in medical and other supplies.
  • Field hospitals being setup and morgues being overloaded.
  • Gun and ammo sales skyrocket along with unemployment.
  • Limits on goods available due to hoarding.
  • National Guard deployed to cities.
  • Politicians trying to appear sincere while they take advantage of the situation.
  • Fake news and fear mongering.

The real kicker is that we don’t know when it will end. Maybe things will be better tomorrow… or in a few weeks, which is more likely. But still things won’t be as they were before. Not for a long time.

But there are a few things we have learned already. One of them is that we need to better-prepare businesses to operate with some agility… to be able to find ways to continue doing business even when the workforce isn’t able to go to the office. There are always some jobs that must be done on-site, like grocery, restaurant, factory or warehouse work. But there are also typically administrative and support staff that don’t necessarily need to be present in the building in order to be productive.

Supporting the work-from-home or anytime/anywhere access models aren’t just luxury items any longer. It isn’t just a matter of offering options to make the job more attractive. Having a means to continue the operation and allowing workers to do their jobs while away from the office has become a business imperative. Schools are forced into distance learning models, and physicians have instituted virtual doctor visits.

Via remote is the way most things are getting done right now.

And it isn’t really just about having that option to work from anywhere or keeping social distancing in mind. Consider also the resilience of the IT infrastructure. With travel restricted and people operating under stay-at-home orders, getting on-site IT repair or replacement service may not be an option. On-premises systems are completely dependent on the facilities and if something goes wrong there may not be a way to address it.

There are a great many reasons why moving your systems off-premises and into a cloud hosting situation is a good idea. Creating predictability in IT costs is a big one. Increasing the fault-tolerance of the systems is also important, as is improving performance while not over-purchasing for possible future needs.

But right now, today, it is all about having the access your workers need while building a level of agility in the system to meet changing requirements. And I think we can all agree that things are changing, so adapting your business IT strategy to address change is no longer an option. That is one thing that is certain and it is our new normal.

Make Sense?
J

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Mobile IT for Contractors and Builders (for every business, actually)

The Trend Is Up For Single-Family Housing Market

Even as lot and labor shortages and other supply side constraints continue to impact builders, and while the cost of building materials continues to rise, the demand for housing continues to increase at a fairly consistent rate. “November’s builder confidence reading is close to a post-recession high-..” NAHB Chairman Granger MacDonald said in a recent release.

Supported by rising homeownership rates and a reduced number of available homes for sale, the trend up is expected to continue.

Increased competition for new business opportunities in the building market require that home builders and developers leverage available technologies and IT resources to improve operational performance and increase the profitability of every project. Applications for better estimating, project and cost management and accounting represent the foundations for information management and supporting the flow of work.Extending workflows to embrace mobile workers and remote offices is the next step to developing an efficient anytime/anywhere business. 92 percent of U.S. construction executives believe that technology will fundamentally change their businesses, and help them bridge the performance gap, according to KPMG’s Make it, or break it – Global Construction Survey 2017 report.

Collaborating while on the go and exchanging ideas and concepts quickly helps businesses be more agile and better-able to meet changing customer needs. Remote and mobile access provides businesses with mobile office options that allow users to get their jobs done no matter where they happen to be.

Business moves at a fast pace and working smarter means implementing the right IT to keep moving up with the demand and creating sustainability for leaner times.

Make Sense?

J

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Cloud and Digital are Driving Change in Professional Practice

Accounting and Finance Professionals: Cloud and Digital are Driving Change in Professional Practice

Accountants and financial consultants working in public practice are experiencing a revolutionary change, evolving from documents and paper-based processes with after-the-fact reporting to real-time business management and providing services which support daily decision-making.  The underlying cause for this evolution in business accounting is the technology: cloud and collaborative computing models are enabling much closer and regular interaction between accounting professionals and the businesses they serve. Even more, technology is taking its proper place in automating once tedious activities, allowing professionals to focus on causes and results rather than on transactions.

What is the real impact this is having on the accounting profession?  It’s forcing a new focus and attention on change management within the practice, and is causing professionals to recognize the requirement for standardization of processes and development of controls which are the foundations for creating sustainability in a business.  The goal now is placing reliance on process rather than people, which establishes the basis for intelligent automation.  Standardization of processes does not require that the firm lose its personality.  Rather, the mission at hand is to imbue the organization with its unique flavor and approach and to use process automation to develop and support consistency in the functions performed.

While cloud computing models allow accounting and finance professionals to work closer with their business clients, it is important that the practice look at those client interactions and develop standards for processes supporting frequently performed functions.  These operations generally represent the activities within the firm which generate the highest levels of profitability due to the consistency in approach and repetition of tasks, and are the activities to apply intelligent automation to first.  Those activities or engagements which represent the “one-offs” are often the most costly for the firm to perform, and therefore may not be the most profitable of activities and are certainly the most challenging to support with any significant level of automation.  It is in this area where AI will find useful value in the practice, where a more informed answer than simple process automation is required.

The surprising finding when looking at many professional practices with more than one partner/professional involved is that these firms often fail to develop even the most basic of standard processes which apply throughout the firm.  Rather, each partner or professional has “their way” of handling things, which challenges the supporting personnel as they try to deal with multiple working methods. The result is a lack of consistency in the service delivery to the clientele and reduced productivity and profitability for the firm.

The thing that these firms are failing to recognize – the light bulb over their heads that just isn’t lighting up – is that cloud computing and collaborative working models aren’t designed just to enable and facilitate a closer working relationship with clients.  They’re also able to be applied inside the professional practice, enabling a more productive and efficient workflow which addresses the strengths and capabilities of the entire organization. And it doesn’t stop there.  Businesses are relying upon their accounting professionals to provide guidance and develop controls and standards to support the client transformation from paper-based to digital operations, and embracing the entire realm of data and interactions associating with the business. Digital transformation in a client business demands transformation in those firms who serve it.

As professionals learn to go deeper in client operations they would do well to look internally, too, exploring how increased attention to process automation and consideration for the firm’s own “digital transformation” might lead to great profitability through market differentiation and improved performance.

Make Sense?

J

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Remote applications, virtual desktops and hosted QuickBooks

Cloud computing and SaaS applications are all the rage, and businesses are finding tremendous benefits with the mobility and managed service these models provide.  On the other hand, there also continues to be huge reliance on the desktop computer and the software running on it. From basic productivity tools to more advanced business solutions, desktop-based software and locally installed applications remain in favor for the vast majority of businesses around the country.  Adoption of web-based solutions is certainly increasing, but the need for tried-and-true business applications that were traditionally installed and managed directly on the PC or local network doesn’t seem to be going away. At least part of the reason for this is the functionality and performance these applications deliver.  Another factor is that hosting and remote access solutions have matured to the point where hosting applications is just as “mainstream” (and often more useful to the business) as using a SaaS solution. Managed application hosting models have made solutions like Microsoft Office and QuickBooks desktop editions available anytime, anywhere and using just about any device. I call hosting the best “tweener” solution available, because users can have the functionality they need and still get fully managed, on-demand service.

Back when a few businesses started operating as Application Service Providers (ASPs), there were a limited number of realistic approaches available for building the platform to deliver desktop applications.  Many application hosting offerings grew somewhat like a fungus from the internal Citrix Metaframe and terminal service set ups performed by IT service companies.   A lot of these companies didn’t start out to provide application hosting services; they simply found it to be more efficient and profitable than trying to manage all that hardware and software at the client site.

Over the years, a variety of solutions have been introduced to ease the burdens of implementation and management of desktop applications on centralized platforms, but most of them were designed more for enterprise deployment rather than as the basis for a generalized service offering.  Microsoft’s Remote App and Remote Desktop services, Microsoft and Citrix and Dell (Quest) app virtualization/management/publishing, even streaming and “containerized” applications… there are quite a few options out there and, in some circumstances, they can work pretty well.   What has kept them from working out REALLY well, however, is the cost and complexity of deploying these solutions.  From printing problems to user device support to simply allowing a user to gracefully reset their connection when it gets stuck…  application and desktop delivery platforms can be very difficult to set up and manage.

My team works with a number of solutions which address these aspects of application and desktop delivery, bringing the functionality to a level where small businesses and their IT service providers can easily set up secure remote access and hosting environments that actually work.  This includes addressing the printing facilities, user management, app and desktop publishing, workspaces administration, and connection management that makes a remote desktop or app deployment useful. For IT folks, the fact that no special firewall configurations are required and that a static IP address is not needed means that our solution for on-prem can work where many VPNs and web portals can’t.

Remote Desktop services (Terminal services) is the most widely recognized approach for creating “virtual” desktop or hosted application services.  It solves many of the problems involved in centralizing the management and administration of computing resources and applications for broad bases of users, and it’s pretty much the only game in town when it comes to putting traditional desktop applications online (or putting the desktop online).  This approach, which is essentially packing all of the computing requirement into a centralized infrastructure, is the most effective method of addressing the total business requirement (e.g., hosting all the business applications with associated data, administering user security and access, and managing the entire system) at any significant scale.  Each of these methods of providing managed applications require that the entire realm of solutions – the main applications, all integrations, drivers for devices to be supported, and all associated data – exist on the service provider servers and under the service provider’s control.

Our services deliver a simple and straightforward set up so you begin using the platform right away; seamless and affordable.

Joanie Mann Bunny FeetMake Sense?

J