Tag: QBO

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Fix the Data, Then Let AI Scale It

For SMB’s Using Solutions like QuickBooks Online, Service Titan or Jobber, High-Quality Data Is Critical for AI

Many small and mid-sized businesses now run on a combination of operational and financial tools. A typical stack might be QuickBooks Online (QBO) for accounting plus Service Titan or Jobber for field operations. Noobeh helps these businesses centralize their data, making it available for analysis and AI.

What we increasingly find is that various AI vendors promise AI-powered forecasting, automation and insights, but AI does not create clarity on its own. When data across these systems is inconsistent or poorly structured, AI simply automates confusion. To get real value from AI, SMBs must first ensure their data is accurate, aligned, and trustworthy.

The Reality of Disconnected SMB Systems

For these small businesses, each system serves a different purpose. QuickBooks tracks financial transactions, revenue, and expenses, where Service Titan or Jobber manages the jobs, customers, technicians and billing. There may be problems lurking in these various systems, and it is often revealed when the data is centralized and made ready for reporting and AI-enabled analytics.

These problems arise when the same business concepts—customers, jobs, revenue, costs—are represented differently in each system. Common examples of this include jobs marked as complete in Service Titan or Jobber but not fully invoiced in QBO, or customers duplicated or named differently across platforms, or any situation where manual spreadsheet adjustments are needed to make the reports work.

Imagine training your AI on this data. It isn’t going to resolve the data issues or repair them, it will repeat them at scale.

A Practical AI-Ready Data Path for SMBs

Before deploying AI features across QBO, Service Titan or Jobber, our consulting teams help our clients focus on making sure the data is ready by cleaning and standardizing QBO financial data and ensuring jobs, customers, and invoices align across systems. Our cloud services team leverages Azure platform services to create automation and eliminate manual spreadsheets and workarounds. Then we centralize the data in Microsoft Fabric, creating a single source of truth allowing reports to be validated prior to laying AI on top. This approach turns AI from a grand experiment into a dependable business tool.

Trust Is the Real Measure of AI Success

AI only delivers value when business owners, finance teams, and operators trust the outputs. That trust comes from seeing numbers that reconcile, reports that make sense, and predictions that align with reality. When this alignment occurs through high-quality data, AI forecasts become credible and insights are explainable. Decision-making improves consistently.

Fix the Data, Then Let AI Scale It

AI can help SMBs compete with much larger organizations—but only when it’s built on a strong data foundation. QuickBooks Online, Service Titan, Jobber, and Microsoft Fabric form a powerful stack, but their value depends on data quality and alignment.

For SMBs, the winning strategy is clear: fix the data first, then let AI scale what’s already working.

jm bunny feetMake Sense?

J

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Deadline Approaching for QuickBooks Desktop Users

All QuickBooks Desktop Users Are Required to Upgrade to a Current Subscription Model by Sep 30. Yes, the time has come to buy in to the software subscription model or lose access to your books. But at least you get to keep using QuickBooks desktop software, which is worth a lot of you’re already invested in QuickBooks.

Effective Sep 30, 2024, all existing users of QuickBooks Desktop Pro, Premier, Mac, and Enterprise Solutions v21 (and earlier) must transition to the annual subscription model. For Pro and Premier users, this is a short reprieve. Previously Intuit had announced a July deadline for renewing Pro/Premier licenses. After the now-September deadline, there won’t be any new sales of Pro or Premier licenses. With some of the recent price increases it almost becomes a moot point, as QB Enterprise is now priced similarly (less?) than Premier.

Something notable in all of this is that versions sold under non-subscription one-time licenses will be discontinued entirely. That is just fine for many users, however, as the much older versions don’t “phone home” to authorize the license, so they can keep working. The downside to that is vulnerability. Outdated and unpatched software is more vulnerable to risk than software that is actively updated to protect against various exploits. Best practices demand keeping software updated and patched. Being out of support with your business financial and accounting software is not a position you want to find yourself in.

Starting Oct 1, 2024, QuickBooks Enterprise will be the only QuickBooks Desktop version available for new purchases. For very small businesses, this is going to be a challenge as QB Enterprise is not as affordable as Pro was. These businesses may find that QuickBooks Online works for them, but they will not only miss out on a great deal of QB Desktop functionality that is not present in Online, but they will also be locked into the QuickBooks Online service model of receiving product updates without announcement, not having a backup of your company data, getting bombarded with a revolving door of add-on apps, and having literally no control whatsoever of where your data lives and how Intuit and its companies are accessing it.

If you are using an older version of QuickBooks Desktop, upgrading to the subscription model before the deadline is crucial to avoid any interruption of services.

What does this mean?

  1. Service Discontinuation:
    Failure to upgrade will result in the discontinuation of services such as QuickBooks Desktop Payroll, Payments, Online Backup, online banking, system updates, security patches, and live support. This could potentially disrupt your business operations.
  2. Immediate Action Needed:
    To ensure uninterrupted business operations, we strongly recommend planning your upgrade without delay.
  3. Advantages of Upgrading:
    Intuit encourages existing Desktop subscribers to upgrade to the current version (Desktop 2024) to benefit from the latest features, improvements, security updates, and bug fixes. Updated software also improves compatibility with current versions of Windows, Microsoft Office applications, Gmail services and other solutions that use modern methods of account protection and authentication.

At that time, you may also want to consider your alternatives to how and where you run your QuickBooks Desktop software.

Intuit offers “cloud access” with their QuickBooks Enterprise licensing, but this option is not your only or best option for running your QuickBooks Desktop/Enterprise software in the cloud.

With the bad guys (hackers) and malware being as prevalent as they are, businesses must be vigilant in securing their business and financial information. Shared hosting platforms where service providers allow many users from many businesses to operate on the same servers simply cannot provide the level of security or protection most businesses need.

Noobeh QBonAzure offers some limited shared hosting, but only for customers that have limited requirements and only for a few users. When a company needs more than just “vanilla” hosting for their valuable financial data, we strongly recommend going the private route and having your own cloud server.

Not just a “dedicated” server in a service provider’s network, Noobeh works only in the private Microsoft account of each customer, ensuring that there is absolutely no sharing of any resources with other customers. This allows us to build a system that works specifically for your business, with all the applications and services needed to support all aspects of operation. There aren’t different levels of service or service packages; each system is built and sized for the customer’s unique requirements, and we don’t charge per-application or silly things like that. You need what you need to run your business, and we host that.

Connect with us if you have any questions or need assistance during this transition. We will help you navigate the changes and understand how best to proceed for your business and circumstances, engaging with the right products and services to ensure continuity and set you up for greater future success.

jm bunny feetMake Sense?

J

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Intuit Makes Moves to Push Low-End QuickBooks Users to Online Edition

QuickBooks Pro and Premier Subscriptions No Longer Available After July, and It’s Bye Bye for QuickBooks for Mac

 

Final sale date for QuickBooks Pro and Premier

On November 30 of this year, Intuit notified its partners and customers that the final date for new sales of QuickBooks Desktop Pro, Desktop Premier, Mac, and Desktop Enhanced Payroll is July 31, 2024. Starting in August, QuickBooks Pro and Premier subscriptions, along with Mac versions and desktop payroll services, will no longer be available for purchase. QuickBooks Enterprise, which is a desktop edition, is the only QuickBooks version that will remain available for new subscriptions. 

For several years, Intuit has been improving their online version of the product while migrating as many customers as possible to that platform. Now, businesses that have invested years of user training and business process development are forced to decide if the online version of QuickBooks will meet the needs that the desktop editions have for years, and they must look at the realities of potentially re-training users and re-developing workflows and processes. 

QuickBooks Enterprise is a viable alternative 

The alternative is that businesses adopt QuickBooks Enterprise edition and retain the value of user knowledge and process support by remaining in desktop QuickBooks. For businesses that manage multiple company files, QuickBooks Enterprise provides the same multi-company capabilities that Pro and Premier do, something the online edition does not currently support. 

There is no change to QuickBooks Desktop Enterprise subscriptions. All QuickBooks Desktop Enterprise subscriptions (Silver, Gold, Platinum, and Diamond) will continue to be available for purchase for new customers. QuickBooks Enterprise Gold, Platinum, and Diamond subscriptions include integrated payroll. 

Flexibility of Desktop Applications on the Cloud 

With the announcement, many accounting professionals and their clients are not sure what the best path forward is. While there is momentum behind the online application, there are options for staying with QuickBooks Desktop and still take advantage of the cloud. 

For businesses that want the flexibility of using the cloud but that need the features and functionality of desktop QuickBooks, Noobeh cloud offers QuickBooks on Azure services. This empowers businesses to use their QuickBooks Desktop software – Pro, Premier, or Enterprise – along with all their add-ons and integrations, and to run it all securely on the Microsoft cloud. Note that Noobeh’s hosting service also works with Mac devices, so even Mac and iOS users can work in hosted Windows versions of QuickBooks. 

QuickBooks Desktop is Not Dead 

The retirement of QuickBooks Desktop Pro, Premier, Mac and Payroll products currently impacts only new customers looking for those solutions, or existing customers that do not have current subscription licenses. If a business has an existing QuickBooks Desktop Pro Plus, Premier Plus, Mac Plus, or Enhanced Payroll subscription, they can continue to renew their subscription after July 31, 2024. Intuit will continue to provide security updates, product updates, and support for existing subscribers. 

Intuit will also allow accountants to continue purchasing QuickBooks Accountant Desktop Solutions, including ProAdvisor bundles, directly through the QuickBooks Accountant Sales team. 

What to Do 

To avoid losing access to QuickBooks desktop, businesses should purchase a QuickBooks Desktop Pro Plus, Premier Plus, or Mac Plus subscription through the QuickBooks Accountant Sales team before July 31, 2024. Businesses that need a desktop payroll solution should consider purchasing a QuickBooks Enhanced Payroll subscription before July 31, 2024, or upgrade to QuickBooks Enterprise Gold, Platinum, or Diamond, all of which include integrated payroll and can still be purchased after July 31, 2024.  

Mendelson Consulting, Intuit’s first solution provider and the go-to experts on QuickBooks Desktop and QuickBooks Online, are perfectly positioned to provide businesses with the help they need to decide which path to take with their QuickBooks software. Recognized as specialists in working with larger businesses using QuickBooks Enterprise and as top performer with QuickBooks Online, Mendelson Consulting’s team has the depth and breadth of knowledge and expertise to make sure your business makes the best possible choice for its financial systems. 

jm bunny feetMake Sense?

J

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No REST for QuickBooks Desktop Integration Developers

No REST for QuickBooks Desktop Integration Developers

elastic-cloudIntuit, the maker of QuickBooks small business accounting software (among other things), is discontinuing service for the REST API and the Sync Manager on March 1, 2016 [1].  Developers with applications which integrate with the desktop editions of QuickBooks using this method must change their approach right away or risk having their integrations simply stop functioning.  It’s not that Intuit will DO something on March 1st.  Rather, they’ll stop doing something – like handling Sync Manager integrations.

There are a lot of different types of businesses in the world, and each of them produces and consumes a lot of information.   From sales to human resources; from operations to finance – every business generates and manages information to support the various processes which make up the business activities.  Computer systems and software represent the tools businesses use to develop and manage information, and often become foundations for structuring the information which flows through the organization. Just as there may be different people in the business, each with their own responsibilities and job functions, there are likely software applications which are similarly oriented to support different processes within the business.  Integrating or connecting different applications and processes within the business helps the organization be more efficient with information usage, generally increasing the quality of access and reporting throughout the business while at the same time reducing or eliminating redundant data entry and the potential for errors.  Software integrations are a big thing to many businesses, which is why the discontinuation of Intuit’s Sync Manager for QuickBooks Desktop editions is a big deal.

Intuit’s Sync Manager was the big thing just a few short years ago.  Providing developers with a seamless method for accessing QuickBooks company data and passing it to/from web-based and other applications was a boon to the online application model and paved the way for many disk-based integrated solutions to migrate to SaaS offerings instead.  Developers who saw success operating in Intuit’s QuickBooks marketplace as recognized add-ons were encouraged to use Sync Manager so that they would be able to seamlessly market to, subscribe and onboard new users who purchased QuickBooks products. Whether or not the developer participated in Intuit’s application marketplace, the Sync Manager and the REST API provided them with some very important capabilities and supported new methods now recognized as “standards” for development of web-based solutions and services.

The World Wide Web has succeeded in large part because its software architecture has been designed to meet the needs of an Internet-scale distributed hypermedia system. The modern Web architecture emphasizes scalability of component interactions, generality of interfaces, independent deployment of components, and intermediary components to reduce interaction latency, enforce security, and encapsulate legacy systems. http://dl.acm.org/citation.cfm?doid=337180.337228

In order to integrate a solution with QuickBooks desktop products, there are two essential problems to solve.  First, there must be access to the QuickBooks data.  Few products are able to directly access the data in a QuickBooks data file; generally, the QuickBooks program itself is used to ‘broker’ access to the company file. So, developers need a way to work inside of QuickBooks to use it to access the data their applications need.  Second, the data must be transported (via the Internet) to allow for data to come from QuickBooks into another app, or to allow data from the other app to come to QuickBooks.  The REST API and the Sync Manager addressed both of those problems and provided developers with the mechanisms required to facilitate the data integration as well as transport the data.

REST (representational state transfer) is “the software architectural style of the World Wide Web [2]” and represents a standard for creating scalable, distributed system interactions.  Using this method, developers were able to make their online solutions access, read and write data in QuickBooks desktop products because Intuit had first sync’d the data to its servers, so developers needed only to reach the Intuit servers to reach the data.  The Sync Manager provided the transport, carrying the data to/from the desktop installation where the Sync Manager service was running.  And, because the Sync Manager was basically built-in to QuickBooks, there was no additional software to install and maintain on the computer because it was all part of the QuickBooks installation.

Intuit did a fantastic job of getting developers to move to the API integration method, positioning all those lovely 3rd party solutions for linkage via an Intuit.com account and, now, to QuickBooks Online.  Intuit is clearly favoring the QuickBooks Online edition and the API integration method available with that platform, and is telling developers that they must convert their customers to QBO in order to retain the easy connective ability they had with the desktop editions via Sync Manager.

Now that Intuit has announced the discontinuation of the REST API and the Sync Manager, what options do QuickBooks integration developers have, and how can customers using 3rd party integrations keep using them?  Options do remain, and they aren’t all that bad.  In fact, the options which remain continue to be the methods of choice for certain developers. These developers recognized early on that Intuit’s somewhat “lightweight” methods couldn’t handle the complexity or full functionality of their integrations facilitated their solutions using the SDK and never looked back (and still don’t).  For this community of developers – many of whom likely never considered trying to market their solutions in the Intuit app marketplace – the elimination of the REST API and Sync Manager don’t really matter.  They didn’t bother with them in the first place, just as they aren’t bothering with QBO.  Those solutions don’t fit their customers, anyway.

The QuickBooks desktop SDK (Software Development Kit) has been around for years, and using the SDK developers have been able to craft tight integrations between their solutions and the QuickBooks desktop products.  From payment plug-ins to fully integrated sales, customer relationship, inventory and manufacturing solutions – a broad range of integrated applications built with the SDK have been successfully deployed to QuickBooks customers all over the world.   Many applications which integrate with QuickBooks desktop solutions are desktop products themselves and are designed to work within the same desktop and network environment as QuickBooks, so there is no need to worry about “transport” of the data over the Internet.

For other solutions, such as online applications and services, there may be a need to exchange data via the Web. The QuickBooks Web Connector has also been a very popular solution for developers of applications that integrate data with QuickBooks.  The Web Connector is just what its name implies: it is a way to connect QuickBooks to the web and vice versa. With the Web Connector application and a web connector configuration file, developers could provide a method of exchanging data between QuickBooks desktop and another solution fairly simply.  While the Web Connector is quite useful in providing a means to transport integrated data to/from the QuickBooks desktop to an external system (like an online application), it only allows access to whatever data Intuit decides.  For this reason, many developers use both an SDK application and the Web Connector so their applications can access all data required and also have a web service available to transport it.

There are numerous implications relating to the sunset of QuickBooks REST API and Sync Manager, and another among them is the impact in hosted environments.  For customers who are (or might) benefit from hosted QuickBooks delivery models, what does the end-of-life of the Sync Manager mean?  Since the Sync Manager was basically built into QuickBooks desktop editions, it meant that there wasn’t any extra software to install or manage when a company wanted to adopt a Sync Manager-based 3rd party integrated solution. In a hosting environment, this means that the customer could easily add integrated applications to work with their hosted QuickBooks and the service provider might never even know it was being done.  There would be no additional software to install on the host servers; so many providers would simply be unaware that their customers were using these other solutions.

As developers return to SDK and Web Connector implementations in order to integrate with QuickBooks desktop, customers will ask their hosting providers to install the QWC (QuickBooks Web Connector) and/or integration software in their service.  In shared service delivery models, this may be virtually impossible to do without potential compromise to existing customers using those servers or other applications resident on the systems.  Hosting customers will not always understand that a “simple plug-in” actually represents installable software that must be secured, maintained, managed, and kept from improperly interacting with other software in the environment.  Some providers may not even be willing to work with the new integration software, while others may allow it but will not take adequate precautions to ensure proper and secure function.

Intuit has said to many constituent groups that its focus on desktop editions of QuickBooks will continue, and new certifications and benefits for desktop ProAdvisors (and continued development of interoperability with other solutions, like the Revel POS integration for QuickBooks desktop) give support to those statements.  Yet developers who support integrations with QuickBooks desktop are once again adjusting to the not infrequent changes Intuit makes to developer programs and philosophies.  The push to QBO and connected apps may be the focus for QuickBooks marketing dollars, but there are still quite a number of (very busy!) developers supplying solutions to businesses who don’t shop inside their QuickBooks software.

Joanie Mann Bunny FeetMake Sense?

J

[1] https://developer.intuit.com/blog/2014/09/08/timeline-to-discontinue-the-quickbooks-desktop-rest-api

[2] https://en.wikipedia.org/wiki/Representational_state_transfer

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QuickBooks Online is Pretty Cool

Doesn’t Simplify Overall IT Requirement for SMBs

dt-v-online-great-debateIntuit is doing some pretty cool things with the QuickBooks Online product.  I really like the fact that there are mobile apps available, the product can auto-send reports, form templates can be imported from Word, and there’s a desktop application available to replace pure browser-based access.  There are those who might believe that I’m a QBO hater, but I’m not.  I am evangelist for cloud computing, mobility and cloud service… I just don’t necessarily believe that only one flavor of “cloud” applies to everyone. QuickBooks Online is some good stuff – but is it really making things simpler?

What QuickBooks Online does better than QuickBooks desktop, really, is provide a cloud-based accounting solution for small businesses for an affordable price.  QuickBooks Online was built as a SaaS solution, so web-based access and a subscription service model are part of the package.  On the other hand, QuickBooks desktop editions were designed to not simply function for the user, but to deliver the user experience expected from software running on the given OS/platform (e.g., Windows or Mac).  When QuickBooks is running on Windows, it behaves like a Windows application and uses standard Windows conventions.  Same deal with QuickBooks on Mac.  It’s … Apple-y.  Whether on Windows or Mac, QB desktop editions are considered to be the workhorses that really help get things done.

What some folks don’t know is that QuickBooks desktop editions can be hosted in the cloud so that they also have the benefit of anytime, anywhere accessibility and managed service.  Businesses can have their QuickBooks desktop applications hosted and managed by a cloud service providers, and can access the applications and the data via the Internet just as QuickBooks Online users are able.  The oft’ forgotten additional aspect of cloud hosting is that the other business applications may also be hosted by the service provider, turning the entire business IT environment into a managed, anytime/anywhere resource.

When I look at outsourced IT and how businesses might benefit from subscription and SaaS solutions, I tend to view things more holistically rather than pursuing one application or functional area at a time.  The reason is that the business is an ecosystem of users, processes and capabilities.  Altering one part of the ecosystem will, without doubt, impact the others.  Note that, in many businesses, the accounting and finance systems are integrated with line of business applications and operational processes.  At minimum, there are likely to be connections or dependencies upon certain standard productivity tools for reporting and such, potentially generating lots of data.

Consider the QuickBooks Online capability of allowing form templates to be imported in .docx format.  Those templates had to be developed somewhere, and it was probably in MS Word on guess where? You got it… the desktop.  How is that local non-QBO data being managed, and how accessible is that part of the system?  Having accounting in the cloud is cool, but may also create separation in data silos and breaks in processes when it is removed so completely from the rest of the business information systems environment.  This introduces a layer of complexity for the business, where making sure all the information assets of the company are protected and recoverable isn’t as easy as doing a complete backup and archiving offsite, especially when the data is in a variety of formats and it doesn’t all exist on your PCs or servers.

Addressing the compartmentalization of business data becomes a potentially bigger issue when connecting two or more SaaS solutions via API.  Granted, this type of “extension” to the financial system helps businesses apply the right tool for the job, and ensures that workers are interacting with the information they need and not the entire financial system.  Yet small business owners generally lack the technical sophistication required to understand where and how to fully preserve and protect even a single business data silo much less multiple silos.   The ease of connecting systems to each other in the cloud often overshadows the complexity of creating a single data management strategy for the business.  And another item to remember is to disconnect those SaaS services which are no longer in use, as they represent an ongoing potential threat to the security of your data as long as they are accessing it without the data owner’s watchful monitoring.

The moral of this story is that I believe businesses that approach their information technology needs with a holistic view will have greater success than those who focus only on particular processes or functional requirements. I think QuickBooks Online is pretty cool (especially now that there’s a desktop app!), and I (and a few million others) think QuickBooks desktop editions are pretty good, too…. They’re just different pieces of software that do things differently – each carrying different risks and rewards.   The point is that neither solution stands alone in the business operation, so each should be viewed in the context of the overall business information management strategy in order to see whether they’re properly selected, placed, and managed. Trying to make things simpler doesn’t always actually make things simpler.  Welcome to the cloud.

Joanie Mann Bunny FeetMake Sense?

J

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Two Ways to Get QuickBooks in the Cloud

Get QuickBooks in the Cloud: Hosted QuickBooks Desktop or QuickBooks Online

cloud-computingRunning applications online, or “in the cloud” using today’s parlance, is top priority for a lot of businesses.  It’s not that these organizations have a burning desire to post their financials to the web, which is what a lot of folks thought was going to happen when we first suggested they use their financial applications online.  Rather, business owners and managers have begun to recognize and experience the benefits of connecting their various locations, remote and mobile workers with real time access to business applications and data.  Further, centralization of IT coupled with outsourced IT management and subscription service pricing has introduced financial and operational benefits which make businesses more cost-efficient as well as more agile.  From being the basis for foundational process and workflow improvements to allowing the repositioning of IT costs from capex to opex, online application services are proving their value in various ways every day.

The evident popularity of cloud solutions is clearly visible in one small corner of the global software marketplace: the small business accounting solution market. Intuit’s QuickBooks product, almost a default go-to with entrepreneurs and small business owners, is still the most prevalent accounting solution in use by US small businesses.  While there may be growing usage of other applications on the web, such as Xero or FreshBooks (both are awesome SaaS apps that do what they do quite well), there is equally strong growth in Intuit’s own SaaS version of QuickBooks.  The SaaS applications are easier to localize for different places in the world – different languages and currencies – so international use of these products is likely to continue to grow.  Even more to the point, these solutions address functionality and pricing levels which are acceptable to entirely different classes of users that previously wouldn’t even consider buying accounting software to do the books (like freelancers and solo/soho operators), so the overall size of the market of “businesses who use accounting or bookkeeping software” is actually growing.

Intuit’s QuickBooks Online edition is a true SaaS solution that is quite different from the desktop-based QuickBooks.  While QBO has gained tremendous popularity, it has yet to reach the user numbers the desktop products have.  The desktop solutions boast not just a particular range of functionality, but integrated applications and add-ons, and – perhaps most importantly – being a foundation for a wide variety of financial and business record keeping, bookkeeping, accounting, operationally oriented and reporting processes.  To sum it up: it’s embedded.  People know the software, the data is in a known format, and the product is simply part of how the business operates.

Once a solution is as entrenched as QuickBooks is – kind of like the entrenchment Microsoft Word and Excel have in the productivity area – it doesn’t go away very quickly and only when the value proposition is much greater… and maybe not even then.  Rather, folks find ways to make the solution they want work for them.  This is where hosting comes in and meets with the market’s demand for running applications (yes! even desktop applications!) online, as managed subscription service.

Running your QuickBooks desktop online via a hosting provider is how businesses take advantage of the best benefits of SaaS without actually converting to a SaaS application. They retain investments in training, process and integration yet introduce mobility, remote access and office connectivity, centralized information and predictable costs. QuickBooks-using businesses need to know about hosting their QuickBooks and the providers who can offer anything from standardized to extremely customized service.

As technology continues to evolve at ever-increasing rates, businesses will continue to be faced with new paradigms for doing business.  Some will adopt early and some will adopt later, and some simply won’t adopt.  Certainly the market as a whole doesn’t adopt as quickly as software companies would like, but then that’s always the way it is.  Customers will do what works for customers, and right now hosting is working for QuickBooks customers.

Joanie Mann Bunny FeetMake Sense

J