The Question You Never Want to Have to Ask

Why MFA Shouldn’t Be Optional

“Do you offer any help for decrypting files due to ransomware?”

This is a question we are asked with more frequency than ever before. And, sadly, it is often followed up with the information that their files were on “an internal server that was missed in the backup protocol by IT”.

Email phishing and brute force attacks are the most common methods cyber criminals use to get into your business network where they can set up to initiate ransomware attacks. The ransomware (malware) encrypts your data, which becomes unrecoverable without the decryption key. Usually, the only way to recover from a malware/ransomware attack is to rebuild systems and restore data from backups. If you have backups.

A “brute force” attack is typically used to get personal information such as passwords or passphrases, usernames, and Personal Identification Numbers (PINS). Scripts or specialized apps are used to carry out a string of continuous attempts to get the information desired. Cybersecurity researchers at Coveware analyzed ransomware attacks during the second quarter of 2021 and found that phishing and brute force attacks on unsecured desktops (remote and local) are among the most popular entry points for starting ransomware attacks. This is at least partly because it is relatively cheap and can be highly effective.

Phishing attacks are when cyber criminals send emails containing a malicious file attachment or hyperlink directing to a compromised website that delivers ransomware. Attacks against desktop logins include methods where cyber criminals use brute force to leverage weak or default usernames and passwords – or even get access because they got legitimate login credentials via a phishing email.

Software vulnerabilities and web-based application services are also among the popular vectors for delivering ransomware or exposing corporate networks to cyber criminals. While this type of attack is somewhat less frequent than the others, they are often leveraged by some of the most sophisticated and disruptive ransomware groups and nation/state bad actors.

  • Sodinokibi – also known as REvil – is responsible for some of the most high-profile ransomware attacks this year, including the massive ransomware attack on customers of Kaseya.
  • Contij – one of the most high-profile attacks by the group was the attack against the Irish healthcare system. Healthcare services across Ireland remained disrupted for months.
  • Avaddon – ransomware distributed via phishing emails.
  • Mespinoza and Hello Kitty are new forms of ransomware recently identified.

All of these have a common purpose in that they take advantage of weaknesses in security and exploit phishing tactics to lay the foundation for an attack on your network and possibly others.

Keeping systems updated, applying security patches and application software updates is an important aspect to keeping things secure. Known vulnerabilities can be exploited to gain access to the network, so keeping up with updates as the vendor supplies them has become more important than ever.

To help protect networks from being compromised, businesses should also apply multi-factor authentication (MFA) to desktop and applications.

MFA is an important tool to help stop intruders from breaching accounts and gaining access to the corporate network, and it can be the difference between keeping your data safe and working or discovering your files are digitally encrypted and completely unusable. Data encryption changes the data into code, and only the decryption key can read the code and return the data to a useable form. If you don’t have the key, the data typically cannot be decrypted.

Cyberattacks continue to evolve in their sophistication and frequency, and consequences of such attacks are growing. Private companies and public agencies alike must adapt their security techniques and embrace new security technologies while providing more end-user education and training.

Mendelson Consulting and NOOBEH Cloud Services take security very seriously and we have the experience and expertise to assist businesses with transforming their operations to be more efficient and effective. Our cloud team works exclusively with private tenant accounts on Microsoft Azure, and offers MFA security and other solutions to protect local and remote resources, helping keep your valuable information safe and available when you need it.

“How can we get started?” is the question you should be asking.

jm bunny feetMake Sense?
J

Strong Passwords and MFA : It’s All About the Bots

Robbie the Robot from movie Forbidden Planet

You may have noticed that more online services are requiring strong passwords – cryptic phrases or letter combinations along with symbols and numbers – and Multi-Factor Authentication (MFA). The goal is to keep services more secure than a simple password allows.

These service providers have recognized that their services are far more secure when the user has to prove they are who they are, and prove it in more than one way. A password plus a special code texted to your phone, or maybe an email to your backup email account are examples of MFA. This means that the password alone isn’t good enough to gain access; the user must satisfy an additional challenge to confirm their identity.

Why is this additional level of account security a good idea? BOTS, that’s why.

A bot is a software application that is programmed to do certain tasks. Bots are automated, which means they run according to their instructions without a human user needing to start them up. Bots often imitate or replace a human user’s behavior. https://www.cloudflare.com/learning/bots/what-is-a-bot/

Bot (like roBOT) does what you tell it. Give it instructions and it runs. Give it some rules to follow and actions to perform when certain conditions are met and off it goes.

The problem with bots is that not just the good guys use them. Bad guys use them… a lot.

Bots can send emails, engage in chats and help you reset your password. They can also carry out cyberattacks at a pace that no human could match. Bots will search for public IP addresses, they’ll pummel an address with intrusion attempts and logins and may keep trying until they’re either successful or they give up. Bots are very good at brute force, because they have all the patience they need. It’s software, so it doesn’t get tired or bored and it can be programmed to not give up.

This is among the reasons for Noobeh’s strict password policy and why we strongly recommend our clients don’t store their passwords to make connecting to the service faster and simpler. Fast and simple is good but not where security is concerned. Our goal is to not only keep your applications and data available for anytime/anywhere access, we want to keep your cloud environment secure and as safe as possible.

Contact us today to get the cloud hosting platform your business needs, along with the privacy and security features the Microsoft Azure platform can provide. Keeping your systems secure isn’t just about keeping your secret password a secret. It’s about putting in place the best methods possible to ensure that your account doesn’t get compromised because a bot guessed your pet’s name.

Make Sense?

J

4 Rules of Thumb Regarding Passwords and Authentication

Many people believe passwords are dumb.  They store their credentials for easy login, or maybe even leave the password blank if the app allows. For IT managers, forcing users to come up with a strong, unique password is definitely not an easy task.  Resting on convenience over security, many people would prefer to use familiar names and dates or simple phrases they can remember.  Even when IT departments try to enforce best practices there is often a struggle between honoring those standards and influencing user behavior.

Relaxed password standards allow users to set passwords that may be as easy to guess as they are to remember, and very strict requirements for strong and complex passwords often results with users storing passwords in document files or on post-it notes on the monitor. Setting password standards and managing the policy implementation requires a balance between usability and security, but more often than not the balance skews toward simplicity. Yet passwords aren’t going away any time soon, even while biometrics and multi-factor authentication methods grow in prominence.

It is most likely that new technologies and standards will be combined with passwords to protect critical data. Using only a password to protect information may not be the ultimate in security, but it is important to recognize that passwords remain as a key element in any security model. For now, passwords should be as strong and unguessable as possible.  As technologies and standards rise up to meet the demands of users as well as enterprises, there are likely to be changes in how passwords are used. Here are 4 rules of thumb to consider regarding passwords and where authentication technologies are going.

1. Your face might be your password.

Biometrics won’t fully replace passwords right away, but the use of biometric data for authentication is growing rapidly. Face recognition, fingerprinting and voice identification are all being employed as authentication mechanisms and users are embracing the technology because it is easier to use than a remembered password.  Smartphones and PCs have sensors for reading fingerprints and cameras for seeing faces, and microphones for hearing your voice.  Many systems are also now able to use geodata with the biometric data (matching person to place), making it harder to compromise an identity while also being less disruptive to the user. While the technology isn’t foolproof, it represents a major step towards creating more secure systems without placing the responsibility strictly on the user.

2. Two pieces of ID are better than one.

The point of multi-factor authentication is that there are two different pieces of evidence a user must present in order to gain access. For example, a password may be the first piece of evidence presented, with a pass code sent to a mobile device as a second. Even as biometric authentication grows in prominence, industry participants recognize that no single method covers all the bases all the time. Multi-factor authentication is gaining in prominence as users become more familiar with the methods and the implementations become less intrusive. AI may also influence how these systems are applied. As user behavior and transaction parameters are “learned”, systems can identify activities that fall outside of normal routines and additionally prompt users for single-use pins or passwords sent to their mobile device.

3. Businesses should learn from past mistakes.

With news of hacking, ransomware and malware being daily fare, companies and their users are realizing that password security really is important and are stepping up their security efforts. The information is available to help prevent businesses from making the same mistakes that others have, offering worst case scenarios a’plenty to learn from.  Using default passwords and recycling passwords across work and personal accounts, using unsecured network connections, not encrypting files that contain password information and failing to patch or update systems and software are entirely preventable situations that put information at risk. Taking the reports seriously and identifying mistakes to avoid is highly useful in designing security for the business.

4. There’s a growing ecosystem for authentication.

With the number and type of systems requiring authentication – from industrial control systems to dating websites – there is a great and growing need to find highly secure methods of authentication that are actually usable for the user. Even in the world of blockchain there is a need for “identity assurance” and confirmation when documents or biometrics are captured via smartphone. Fast IDentity Online (FIDO) is a set of security specifications for strong multi-factor authentication, developed by the FIDO Alliance. The FIDO Alliance includes members such as Google, Aetna, Amazon, Microsoft, Bank of America and Samsung, and developed the spec as an initial basis for standardizing authentication across platforms and systems at the client and protocol layers.  

Technology is changing rapidly and solutions once reserved for government and large enterprise are now entering mainstream consumer use. You’ve probably already noticed that banking and other apps are employing the use of fingerprint and other biometric data with increased frequency as users demand easier access to applications and features from their smartphones and other mobile devices.

These technologies sometimes replace traditional password entry as the primary means of authentication or augment password use in some manner. Even MasterCard has announced a component in its payment card solutions that allows users of next-gen payment cards to register their fingerprint data on their credit card.

The push is to allow users to interact with their tasks without putting up barriers to access.

A combination of usability and enhanced protection, the new standards are developing to address not just system security but identity verification for various purposes. Corporate information must be secured and so must personal identity information; simply read the news to understand what can happen when digital identity information gets compromised.

Whether the data is business or personal, keeping hackers and bad actors away from it isn’t easy, so strengthening the most basic first layer of protection – the password – is the best place to start.

Make Sense?

J