Intuit Ended QuickBooks Remote Access Service: The Time to Host is Now

Intuit Ended QuickBooks Remote Access Service: The Time to Host is Now

accountingCloudAccountants, bookkeepers and small business consultants have recognized the benefits of accessing client information remotely, where all parties can work on the same data in real-time, creating the opportunity to maintain more timely and accurate financial data for the business client.  The Internet has become the network, facilitating a variety of different working models which allow users, regardless of location, to access business information and data to get their work done.

For accountants and their business clients, it is essential that there is some type of virtualized working model, else the client is relegated to accepting after-the-fact reporting and outdated information.  Especially in smaller businesses where many of the accounting and finance processes are handled by an outsourced professional, time and distance is the enemy.

Just about anything that helps remove those barriers to real-time efficiency is worth looking at – which made it particularly unfortunate when Intuit, the  makers of QuickBooks, discontinued the QuickBooks Remote Access Service which was a tool that had addressed the remote access requirement for many businesses and their accounting and bookkeeping providers.

There are a wide variety of options for accountants to work closer with their small business clients, and jumping into a SaaS or web-based application is just one of them; other proven options include secure remote PC access or hosted application services.  Hosting in particular is beneficial as it allow businesses to continue the use of the software and processes they have already invested in while enabling a remote access and mobile capability.

If the problem is access, the solution isn’t necessarily a complete change in software – the solution is to create access. With Intuit’s end of QuickBooks Remote Access services in sight, the time to explore QuickBooks hosting is now.

Make sense?

J

Hosting Intuit QuickBooks Desktop Editions Delivers Big Benefits for Small Business

Big Benefits with Hosted QuickBooks

diagram_self_hosting-500_289Everyone, it seems, is adopting outsourced IT and cloud computing models yet one size does not fit all when it comes to serving business – whether it’s the software or infrastructure under discussion. Cloud, mobile and online application models deliver big benefits for small businesses, but it is important to know the options available before investing in something that’s hard to get out of later. Initially, a hosted application model might be the best approach, allowing the business to achieve the mobility and on-demand service they desire but without an investment in SaaS solutions that are much more difficult to change out of or grow with later.

When “QuickBooks” and “cloud” are mentioned in the same sentence, most people are likely to think about the QuickBooks Online Edition, which is Intuit’s version of QuickBooks accounting software that was developed specifically for the web.  But QuickBooks Online isn’t the only QuickBooks “flavor” finding success in the cloud.  QuickBooks desktop editions have made their way into online and hosted deliveries, giving customers the ability to run the business and grow the organization with the software they’ve already invested in, but running the apps in the cloud.

QuickBooks Online lacks the features and functionality present in the desktop product lines, and the range of 3rd party applications which integrate or work in conjunction with QuickBooks desktop is huge and continues to grow.  Developers with SaaS products often find that their target customers prefer the desktop editions of QuickBooks, even though there may be connections to QBO available.  All of these connected software products can be hosted with or connected to hosted QuickBooks, providing businesses with mobile and remote access for all their business applications, not just the web-based ones. *Note: not all QuickBooks hosting companies will also host whatever 3rd party integrations a business needs, so make sure to verify before you buy! What sounds like a great hosting deal now could turn into something you need to change later.  The good thing is, you can change…. unlike with QBO.

The popularity of desktop application hosting continues to grow because users have investments in software, data and business processes. Adding remote access and mobility doesn’t require an entire change of software, but it does introduce new benefits that can have a big positive impact on work quality, productivity and efficiency. QuickBooks hosting models and application hosting in general gives business owners a basis for helping employees balance (or integrate) work and life time and activities, and addresses the issues of data security and mobility by keeping information securely stored on the host.

Better information security, work/life balance, mobility, making the most of your existing investments and creating sustainability in the business so you can grow. These and more are benefits of hosting QuickBooks software for your business.

jmbunnyfeet Make Sense?

J

 

Giving Credit Where Credit Is Due | Accounting and Business Technologies

Giving Credit Where Credit Is Due

or – That was then, but this is now…

It constantly amazes me, seeing the number of conversations, forums, talkbacks, emails, etc. flurrying about the Internet that are focused on finding the way to “win” against Microsoft and Intuit – both companies, in certain circles, being referred to as “big brother”. Well, the 800lb gorillas, anyway.

There are the Linux community members, very appropriately using TCO (total cost of ownership) and security messages to get the attention of the market… you’ve got the Mac devotees who believe that computers can and should have good fashion sense… and then there are the Windows users who use it, but complain nonetheless.

With Intuit, you have a clear market-share leader in SMB accounting. As for the other market segments – it’s anybody’s guess who wins there. It’s arguable.

But what do these two companies have in common? In a word – success.

Let’s face it. Without them, there wouldn’t be a world of computer users representing a potential customer base for new products. Walk with me – let’s talk.

Computers were once quite expensive, unintuitive, and basically unavailable for most businesses. Then PCs emerged, Microsoft hit the market – and Windows opened across the world. (Yes, I realize the timeline here is seriously compressed, and DOS lived for a long time and we liked it).  First, businesses broadly became computer users. Then consumers became computer users. Then everyone became a computer user.   Granted, the guy at home playing “Flight Simulator” was a driving force in getting the mouse and better graphics into mainstream computing. But let’s remember that accounting and finance was among the first primary applications of general computing technology (the BETTER adding machine).

Changes in the accounting industry were also occurring at this point. Professional accounting practices began to move away from business bookkeeping, being a low-margin and labor intensive task. Intuit hit the market with QuickBooks, marketing based on the concept that “if you can write a check, you can do your own books”. While this was in direct opposition to the professional accountants’ belief that businesses need professional assistance with their accounting, it solved the dilemma of doing the books directly. So, many accounting practices at this point actually became focused on selling and supporting accounting software – looking at the technology as both a means to avoid direct bookkeeping as well as introducing additional revenue-earning services for the practice.

Both Microsoft and Intuit recognized a need in the market, and filled those needs quite nicely. They earned their market share largely based on useability and the concept of empowerment. This is what it took to build the size of market we see today. And let’s face it. They did it very well.

Today’s computer user is more savvy – more aware of the options and choices. But choice often seems like complexity. With Microsoft and Intuit being viewed by many as the defacto standards for small businesses, the choice seemed like it was already made and therefore the complexity of making the right purchasing decision was removed. This is not as true today as it once was.

There are other options available. Will they gain the same levels of adoption that their predecessors did? Doubt it. The concept of “one size fits all” isn’t true any more. People want tools that are specific to their requirements. Businesses want their computing platform and applications to do more for them than simply maintain status quo.

But we must always remember how we got here. Kudos to the big guys who built the market for the rest of us. We should revere these companies, and acknowledge the great thing they did – they created potential customers for all of us. Lots of ’em.

via Accounting and Business Technologies | Joanie Mann: Giving Credit Where Credit Is Due.

Intuit QuickBooks 2014: Another Move Towards Unification of Features and Software as Service

Intuit QuickBooks 2014: Another Move Towards Unification of Features and Software as Service

qb2014Intuit QuickBooks is the recognized standard for small business accounting, and the introduction of the QuickBooks Online Edition was a testament to Intuit’s understanding that users are looking for SaaS solutions as well as traditional desktop products.  While it may seem that the entire market is moving to online applications and everything-as-a-service, the Intuit desktop products remain the leading business computerized accounting tools.  Intuit does seem to recognize that many things can be done better with a “software-as-service” model , and that the number of businesses seeking purely web-based solutions is growing, and this is evidenced by the fact that many features and presentation elements in the Online edition are making it into the desktop editions.  Creating consistency throughout the product line makes sense for users, and leveraging the benefits of shared service makes sense for Intuit.

In a previous blog article entitled Changing How We See Software: QuickBooks 2013 interface frustrates power users, I had suggested that many of the interface changes introduced with the 2013 QuickBooks desktop editions were a step towards unification of interfaces (to the degree possible) between desktop and Online editions.  Additionally, integrations with various connected services, Intuit payroll and payment solutions, and other online service elements clearly demonstrate that certain functionality and service offerings will be provided consistently through either solution set.  Another new “unified” feature announced for QuickBooks desktop is the Income Tracker, a feature that originated with the QB Online edition.

The Income Tracker provides you with a fast way to see the status of your unbilled and unpaid transactions, and provides you with features to improve billing/collections as well as perform a number of batch procedures… This feature was first developed in QuickBooks Online, and this year Intuit has brought it into QuickBooks Desktop

http://www.sleeter.com/blog/2013/09/quickbooks-2014-income-tracker/

The introduction of a purely subscription licensing model for the desktop products is yet another move towards enabling the pay-as-you-go subscription model for purchasing software.  Businesses are able to purchase “plus” subscriptions, which provide not only perpetual most current version software but also deliver support for the life of the subscription.  This is another change from the more traditional boxed software approach, where the product was a one-time purchase and came with short-term or limited support.

It seems that many of the changes introduced with 2014 indicate that online service and subscription pricing models will continue to introduce themselves into the QuickBooks desktop products, and users who change from one solution to another in the product family will find more familiarity and consistency in the attached Intuit services they also use.

Many independent software vendors and developers of business applications are recognizing the value of subscription service models and the benefits of leveraging web-based applications and shared services within their solutions.  For software companies, turning a one-time sale into a recurring revenue stream is highly desirable.  From a development perspective, one project could service the entire product line, rather than efforts being divided among multiple products.  From an operational perspective, infrastructure and personnel are able to centrally service the functional requirement, providing the same benefits of shared service that users of SaaS solutions experience (it may simply be internal rather than external customers being served).

The point of the discussion is that, while QuickBooks desktop editions may not be going away any time soon, there is wisdom (and business necessity) which is likely to drive even more subscription model SaaS inclusions in those products that were once purely and firmly planted on the desktop.  Even good old QuickBooks must change, and for the most part, users are seeing benefit in those changes.

Make Sense?

J

Workflow is Essential in Document Driven Business

The popularity and proliferation of online applications and cloud computing solutions for business has transformed how organizations manage activities, people and resources.  The Internet-connected marketplace has introduced both opportunity and challenge for businesses of all sizes, and much of this focus has been placed on the management and control of digital documents and data.

Electronic document management has been commonly used in professional services business for many years, yet has not always been viewed as an essential technology to apply in the context of organizing and structuring the processing of the document.  As clients of these professional firms continue to generate and utilize a great deal of paper documentation and written information, firms continue their reliance upon paper files, shared drives, and other more traditional methods of organizing the work, and storing or controlling access to documents.  However, key trends in the industry are causing these approaches to be increasingly burdensome for professional service firms, including:

  • Need to support multiple offices, geographically disbursed team members, and mobile workers and devices
  • Increasing use of email as a primary tool for collaboration
  • Introduction of new risk elements accompanying new technologies
  • Increasing numbers of forms and document types coming from clients
  • Rising expectations of clients and increased market competition
  • Growing need for businesses to increase earnings and profitability with fewer resources
  • Increasing requirement for knowledge management supporting sustainability, creating the ability to retain and reuse best practices and work produced

Advances in the design and underlying technology supporting many document management solutions today have delivered great capability to firms adopting electronic document management approaches.

Benefits of implementation include the ability to create a centralized, searchable documents base which includes all client-related content, including email communications as well as documents and data files. Easy search, access, collaboration, and re-use of information are enabled, and complete audit trails may be retained. Electronic document solutions also reduce physical document storage needs, reducing costs associated with managing and storing paper files, and can better serve business disaster recovery and continuity initiatives.

While today’s electronic document management solutions may address many of the challenges involved in working with large volumes and varieties of documents and data, there are few solutions on the market which address fundamental issues relating to document processing workflows and how they are impacted by various business or data-driven events, or by the availability of people or resources to facilitate the process.

The growing problem facing businesses today is the volume and variety of information which must be organized, processed and archived. The market is sold on the idea that electronic communications and record keeping will simplify things, but the reality is proving otherwise. Businesses are hoarding information at unprecedented rates and with the ability to collect and generate increasing volumes of digital data, businesses have not simplified their information processing, they have only created a greater need.

Generating and collecting data is not the issue created, nor is ultimately the archival and storage of the information. Rather, the problem created is in organizing the work related to processing this ever-increasing volume of documents and data.

Businesses dealing with documents and transaction-based activities should not only attempt to structure workflows necessary to support the various processes, but must also seek to normalize as much as possible, developing a consistent and methodical approach to the work which results in predictable and consistently high quality service delivery.

The efficiency gained through this structuring and standardization of the work allows the professional services firm to achieve a greater level of profitability for outsourced processing engagements, which are often viewed as low-margin and low-profit activities.

Make Sense?

J

Read about Using Structured Workflow to Manage Offline Clients | Intuit Accountants News Central

Using Structured Workflow to Manage Offline Clients | Intuit Accountants News Central

Using Structured Workflow to Manage Offline Clients | Intuit Accountants News Central

The demand today requires that accounting professionals be more attentive and, yes, aggressive, in terms of “attacking” a regular flow of processing client information rather than batching it at period end. This drives a great need to structure and organize the work, and workflow, so that the repetitive and regularly performed processes may be streamlined and made easier to manage on an ongoing regular basis. It is no longer good enough to wait for clients to deliver the information and request the resultant reports. We must proactively request and gather the required information for processing, especially with offline clients, in order to get the work done more frequently.

Read the entire article at Intuit Accountants News Central

J