Cybersecurity and Small Business

Small businesses face many challenges as they grow and expand, and chief among them is the growing threat of cyber-attack. As the company grows, its value to cybercriminals grows, too. Implementing comprehensive cybersecurity measures is essential to maintaining customer trust and safeguarding important business data against these threats.

There is a belief among small business owners that their operations are too small or insignificant to be attractive targets for cybercriminals. Cybercriminals, on the other hand, more often view small businesses as easy targets. Why is this? Largely because the bad guys know that the smaller companies aren’t spending on cybersecurity services and tools and aren’t always keeping their workers informed about ways they can participate in keeping things safe.

To help protect the business from cybersecurity threats, it is crucial to invest in some key security measures. Longer and more complex passwords, regular software patching and updating, and periodic training for employees on how to identify phishing attempts and what to do with suspicious emails is a good start. Cybersecurity efforts should scale with the business, and this requires strategic planning that is aligned with the goals and objectives of the business.

The best cybersecurity approaches are built on a secure foundation, and this is what helps to support business growth and expansion. For every business, there are four cornerstones of a solid cybersecurity foundation.

  • Identifying potential cyber threats and understanding the business risk they represent.
  • Enforcing strong password protection and role-based access controls.
  • Following best practices in cybersecurity.
  • Managing documentation and vital business information securely.

Cybercriminals know that smaller businesses generally have limited cybersecurity resources, making small businesses prime targets for phishing and malware. What is the potential impact of falling for a phishing email, or what happens if there is a ransomware attack? Each type of threat carries different levels of risk, and growing businesses should be aware of the potential financial, legal and reputational impacts when evaluating their approach.

Businesses can help their users become part of the cybersecurity plan by regularly training them on phishing methods and ways to avoid ransomware or malware. When users know more about emerging threats and how to recognize and report suspicious things, they become valuable assets in the improvement of cybersecurity of the business.

The first line of defense in cybersecurity is the username/password challenge. Many systems today use an email address as the username or user ID, which means it really isn’t much of a challenge to guess. This leaves it to the password to keep the account secure, so a strong and unique password is necessary.

Making another challenge to the authentication adds another layer of protection to the account. Referred to as 2FA or MFA (two-factor authentication or multi-factor authentication), users may be required to respond to an in-app message, provide a code received via SMS or other, or provide a code from an authenticating application to satisfy the login requirements. This additional challenge to the user identity makes it harder for cybercriminals to gain unauthorized access.

Ensuring the protection of sensitive business information requires controlling what users have access to once they are in the system. If someone were to gain unauthorized access, having appropriate role-based access controls in place would limit their ability to get sensitive data. This is often another area of vulnerability for smaller businesses that don’t implement strict document controls or structures, opting instead for an open self-service model that leaves data available to whomever can get logged in.

With businesses changing frequently, it is important to not just create a framework to limit user access, but to keep user and role-based access reviewed and updated regularly. Software and systems also need to be updated regularly. Known software vulnerabilities should be patched and security updates installed on devices, and policies enforcing updates and antivirus/malware detection should be implemented.

We understand that businesses must enhance their cybersecurity strategies to combat the growing number and type of cyber threats, and it can be challenging just figuring out what to do first. Working with a variety of technologies and specialists, we can help secure your digital environment and keep you better-protected from the bad guys.

jm bunny feetMake Sense?

J

ZERO TRUST – Every Email is Suspect

Electronic mail has become a standard for communications around the globe. Email can contain not just text, but can deliver documents, photos and videos and other media. Email allows people to contact others at any time and respond on their own schedule. Where previous methods of communicating with someone far away were expensive and time-consuming, email allows people to stay in touch no matter where they are as long as they can connect to the internet.

Yet email is not a fully secure communication medium, and a lot of people are just now figuring out just how vulnerable they may be. What was once considered a trusted means of communication has now become something to be suspicious of. For most users today, it is best to approach emails with a high degree of suspicion (zero trust), especially if they ask for personal information or contain links or attachments.

With email, someone could intercept the messages or even store messages without your knowledge or control. The smallest human error can have ripple effects that turn into waves of trouble because messages cannot usually be taken back. And then there are the threat actors, of which there are too many and they are far too clever.

Phishing has become a highly popular method of cyber-attack, probably because it works so well. It involves tricking people into giving away sensitive information like credit card numbers, social security numbers, and passwords. Phishing is fueling (phueling?) opportunities for malware infections and identity theft which can lead to financial loss, reputation damage and more. Any information an attacker can gain helps them get even more information and go deeper into the organization.

Protecting against phishing attacks requires vigilance and following best practices such as using strong and complex passwords, and two-factor or multi-factor authentication (MFA). Also, it is crucial that users avoid clicking on links in emails, and everyone should verify the email authenticity before responding, especially if sensitive information is involved.

To check the identity of the sender, mouse over (put your cursor over) the email address and it may show you the actual sender address. While the email may say the message came from somebody you know, you may find that the actual sender address is an obscure email address you don’t recognize.

Mouse over links in the email but don’t click on them. When you hover your cursor over the link, it may show you the actual url the link goes to. Like with email addresses, links can be named something other than the actual url. If it is a url or website name you recognize and trust, then type the url into your browser instead of clicking on the link, just in case.

Use multiple channels for communication. This means you should not just communicate with co-workers and others using email. It is always a good idea to have some other form of trusted means of communicating with someone, such as via telephone or a messaging application. When you receive an email requesting sensitive information or an email with file attachments, you should communicate with the sender on one of your other communication channels to verify the authenticity of the email or attachment.

Never ask the sender to verify their identity over the same channel as the original communication. If it is a hacker, you’ve just verified to them that they reached their target.

jm bunny feetMake Sense?

J