Road Trip! Guidance You Can Count On

Road Trip!

Guidance You Can Count On

Keeping up on where you’re going is vital to any business, small or large. Watching trends, tracking expenses and monitoring cash flow are all basics of good business. You wouldn’t keep driving straight if the road veers to the left, would you? You might, if you don’t notice the curve. That’s the type of problem any business can run into, if you just don’t watch where you’re going.

Metrics are the lifeblood of any industry; from Information technology to accounting, manufacturing, and retail. Acting like a guidance system, or GPS, your company’s metrics will tell you where and when you need to make a change to keep up with your industry and the needs of your clients. Look at your business the way you look at a road trip across the country. Would you leave home without a map or directions to your destination? Probably not. You could, but getting where you want to be would become an almost insurmountable task. Without directions you end up taking wrong turns, getting lost, and just have a difficult time making forward progress.

The possibility of breaking down in the middle of nowhere grows as well. Like on a road trip, it’s probable that anything that goes wrong will do so at the worst time imaginable. Unlike your car, however, your business doesn’t have AAA. No one to call to bring you gas or give you a tow, so knowing you have what you need to get where you’re going is the best bet. The only way to do that is with metrics; gathered, compiled, and triple checked. Your business needs maintenance just like your car does. Oil changes, alignments, tune-ups, new tires when the weather changes or the old ones have worn out. It’s all part of being prepared; which is a good thing to be, in business or on a road trip.

Watching how your business is performing in the market should be a simple thing, but it’s not. Not usually anyway. It requires poring over spreadsheets, running the numbers a dozen times, and re-evaluating the information you gather again and again. It takes hours of your time. It takes hours of your clients’ time. Just pulling up all of the information you need is time-consuming, and often daunting, but compiling it into a usable form is a hefty task in and of itself.

In any business, using your time efficiently is a priority and usually easier said than done. More often than not the process of seeing where you’re heading takes hours. Literally, hours. Of course your financial software has reports and statistical data monitors built into it, but the information is usually presented in a way that is less than helpful when it comes to seeing trends or where you’re heading in any given aspect. One would think that in today’s society, where easier is always better, someone somewhere would come up with a solution to this problem.

Well, someone did. The Corelytics Financial Dashboard, from Corelytics.com, integrates directly with your accounting software of choice and pulls all of the data you need into one place. What used to take hours only takes minutes. The dashboard even gives you the ability to compare your business with industry standards and set customizable goals.  You’ve got the green light, so check your dashboard, get direction, and get your business moving forward.

Make Sense?

See the dynamics of your business come alive through the award-winning Corelytics dashboard at Cloud Summit 2012.

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Smarter Online Document Vaults: Document Management for QuickBooks, Microsoft Office and more

Smarter Online Document Vaults

Document Management for QuickBooks, Microsoft Office and more

Document management used to be just about storing and retrieving files.  Being able to easily store document images and other files, and then quickly finding them when you need them, is an important aspect of business record keeping.  If you are an accounting or bookkeeping professional offering outsourced services to clients, having a secure way to store and manage client document files from a variety of sources is key to developing workflows and standardizing service delivery.   Invoices, bills, bank statements, and all the other paperwork which is generated by various business processes must be captured, accounted for, and retained for future reference and documentation support.  With all of this going on, having a secure and easy way to handle all that paper and computer-generated reporting is really important.

Using an electronic document management system isn’t really that much different from dealing with paper filing systems, at least in terms of the process.  You obtain the document, you translate it into a journal entry or transaction, and then you file the document away for later use.  The difference is simply that the document becomes digital image data and is stored electronically, instead of keeping the paper file around.   And, the earlier in the process where you can turn paper documents into digital images, the better, because it reduces the need for “paper-based” processes which take more time and resources, and which may introduce risk of information loss or damage.

In an outsourced bookkeeping arrangement, for example, allowing the client to convert paper to image files is highly desirable as it prevents the outsourcer from having to travel to client offices to obtain paperwork, and reduces the time involved either with traveling to and from client locations or time spent waiting for mailed information to arrive.  For the client to handle this process willingly, or with any frequency, tools which are simple to understand and use must be supplied.   Scanning a document, saving it to the hard drive, and then trying to find the file to upload later to an accountant “portal” is not a simple process and it is not efficient.  If the user is somewhat nontechnical (most business owners?), or if there is a lot of paperwork to scan and upload, that multi-step process just won’t work for the client.

SmartVault, a solution for QuickBooks-connected and general purpose document management, has an elegant solution to the problem, and it’s called the “InBox”.   Just like the inbox on your desk, the SmartVault InBox is where new documents arrive to be processed. The ingenious part is that the InBox is a little applet that gets installed on the client workstation, and provides them with a very simple way to scan files directly to SmartVault.  The accountant or bookkeeper then accesses the client files from the inbox and processes and/or attaches them to QuickBooks transactions as required.  The client has only to perform the simple task of telling the SmartVault InBox app to obtain documents fed into the scanner.  No local file saving and retrieval required.  For the accountant or bookkeeper, the inbox is the first stop in the workflow, and is the place they go to obtain whatever information the client has provided.  The SmartVault InBox can also be used to return files easily and securely to clients, bypassing the need to have the client access and log in to a website in order to get the files (but a website portal is also part of the system, just in case the client prefers this method).  If providing seamless service and easy to follow procedures describes how you work with your clients, then SmartVault could become a key element in your service delivery.

Affordability and ease of use are important factors to consider when looking for document management solutions for small businesses.  In addition, having the ability to store documents from popular small business applications allows users to centrally store and manage all their business documents and files, not just those related to accounting.  When users wear many “hats” in the business, and need access to a variety of document types, a centralized filing system is an absolute necessity.  SmartVault addresses this by providing direct integration with Microsoft Outlook, Results CRM, and a variety of other popular small business solutions.

Oriented for use by small businesses and the accountants and bookkeepers who serve them, SmartVault delivers a surprisingly powerful solution which addresses the variety of document storage, attachment and retrieval requirements of most businesses, coupled with the workflow tools and a unique QuickBooks integration capability to specifically address the needs of accounting and finance department users.  You know you need to work smarter and not harder, so your document vault should be smarter, too.

Make Sense?

J

Bringing Order to Inefficient Business Processes: Give people easy to use tools that make sense, and they’ll use them.

Give people easy to use tools that make sense, and they’ll use them.

Most businesses need a little help streamlining those frustrating back-office processes that remain as barriers to better information collection and use.  What sort of processes?  Time keeping, for whatever reason or need, is one of them.  Maybe employee time spent relates specifically to billable project revenue, or possibly time spent is part of an embedded cost in an engagement.  Or, time tracking may simply be a means to capture data on employee productivity.  In a lot of situations, getting time records from contractors or employees is like asking them to move a mountain.  Maybe there is a mountain to move, depending on how many sheets of notes and handwritten records they’ve got stacked up.

Another process to look at is expense management and reporting, where all those random size receipts taped to a piece of letter paper, credit card statements with lines blacked out with a Sharpie, and spreadsheets of purchase requisitions for things you’ve never heard of before get stacked in the in-box where you not-so-secretly hope a fire will start some time during the night.  Someone actually has to go through this information and enter it into the system, and then decide what to do with the requests.  When this “someone” is the owner or manager, it means taking time away from actually running the business.  When it’s the bookkeeper, more focus may be placed on data entry than on verifying spending authorizations or managing the cash flow.

While almost every business has these time and expense management needs in their business, it is an area of automation and “tooling up” that is often overlooked.   One of the reasons for this may be that a lot of the solutions users are asked to implement just aren’t “usable” enough, or don’t really fit the context of what the user needs to accomplish.  In order to get the most value out of any business solution, workers must actually use the solution.  It has been proven time and again that, if you give people easy tools that make sense, they’ll use them.

Your accounting software may have time tracking with it, but does it make sense for your employees to access accounting just to record their time?  How about your contractors?  Employee reimbursable expenses paid by credit card can be accessed directly via transaction downloads from the bank, but does it make sense for you to have access to the employee’s account?  While there may be many ways to accomplish these tasks, there are only a few really effective ways which deliver the access as well as the security, and the relevant functionality that makes it easier for good workers to capture good data.  Selecting a system with the right functionality is key, but finding a system people can and will actually use means you’ve found a real solution, not just a system.

Make Sense?

J