No Fear and Loathing in Accounting

It’s not my father’s accounting firm any more.

Nobody’s bringing in paper forms and shoeboxes full of stuff, or plastic tubs full of paperwork, and we’re not trotting off to the bank to pick up a lot of bank statements, and we’re not manually reconciling checks and that sort of thing anymore.  It’s not like my father’s accounting firm any more.  We’re beyond that.

You’ve got to be, maybe, 50 plus years old to remember what it was like to do things with the old computers, the batch processes… or before that, when everything was done with paper forms, and almost everything was done completely manually.  Even with computers, you had to re write-up the check register, you actually had to write-up all the information, so you could input it into the computer and come up with a trial balance, and then do the rest of the work from there.

But anybody who’s maybe 55 or less (you see a focus on these people in a lot of technology awards programs – like the 40 under 40 and those sorts of things)… these are the guys that look at network and running the programs on your local computer as being the “old” way, and these are the guys that have adopted the technologies and work with the clients who demand the capabilities that these technologies can afford.  These people are more competitive, they’re more agile, they produce a higher quality of service to the client, and at the same time they’ve been able to leverage these technologies to increase the efficiency of the practice to the point where they’re not working harder, they’re working smarter.

They’re taking advantage of the fact that the technology does a lot of the work and the mechanical processing, allowing the professional to really use the talents and skills they’ve developed in providing insight and guidance to their client businesses.  And it is these people who have adopted the technology and who have adopted the way of thinking that’s going to allow them to continue to be more relevant and more important, more critical, to their client businesses, and to the market in general, on an ongoing basis… because these people know that there’s no fear and loathing in accounting.

These people know that accounting is exciting

Accounting is every aspect of the business.  Accounting is process automation, it is data collection and control, it is business analysis.  Accounting in today’s cloud economy is a cornerstone of making the most of every asset and every resource and every capability that the business has.  It starts with the professional practice, and once the professional practice adopts this mindset and this way of approaching business, then the mindset will flow down to the clients, and the professional practice will be in a position to grow the small business clients into midmarket clients and into enterprise clients and beyond.

Make Sense?

J

What’s up with the bunny feet?  Well, it’s all about the bunnies.  You know… like being able to work when and where it’s right for you; being able to work from home or on the road or on vacation – or at the office if you really have to.  But mostly it’s about mobility and access and being able to work in your bunny slippers.

Just remember: they can’t see your feet on a conference call 🙂

Follow @JoanieMann on Twitter, or subscribe to this blog to receive the next article.

The Cloud is Not the End of ERP

With the emergence and general acceptance of “cloud” technologies and services, many in the information technology industry have begun to wonder if the traditional approach to enterprise software – the ERP solution – is nearing its useful life.  Is this the end of ERP?  Well, the hype sometimes becomes the reality, and businesses are moving in droves to software-as-a-service to find the cost and efficiency benefits promoted in the sales materials, and they’re finding them.  Look at Sage’s acquisition of Intacct as an expression of increased focus on cloud-based solutions. This activity around the cloud and cloud-based software-as-a-service represents a major change in how people access and consume information technology and business services, a change that’s being driven by the huge momentum of the overall growth of “cloud”.  The market is moving to a customer-centric subscription model, where the legacy approach was more in tune with the “purchase it once and use it forever” mentality, and customer relationships were largely centered on upgrade cycles.

“As an economy and a culture, we are rapidly moving away from owning tangible goods and, instead, gravitating towards becoming members of services that provide us with experiences  – such as listening to a song, using a car, watching a movie or collaborating with our colleagues.

Of course, this cultural transformation has profound implications for business models. Why? Success is no longer gauged by counting how many units of your product you have sold. Rather, success is measuring how many customers are using your service on a recurring basis and how successful you are monetizing those recurring relationships.”

Forbes.com guest post written by Tien Tzuo http://www.forbes.com/sites/ciocentral/2012/02/09/the-end-of-erp/

While it sounds like the cloud is the right approach for everyone, looking at the variety of real business situations in the market suggests that, as always, one size does not fit all, and more “traditional” ERP solutions may well continue to be the right foundation for many enterprise operations.  Particularly when considering that many businesses already significant investments in platforms and infrastructure, software and data integrations, and operational process support, cloud software solutions may not provide the necessary functionality to support existing business.  Further, integrations that may be available and supported with legacy systems are often not available with cloud-based counterparts, while different integrations based on cloud standards may be present.

For smaller businesses and those in emerging markets, subscription-based IT models may make more sense, especially as popular traditional software makers have introduced their cloud-based counterparts which will likely incorporate the features or functionality of their legacy systems, while taking advantage of the capabilities introduced through cloud integration and interoperability standards.  Strong consideration should still be given to “traditional” ERP solutions, however, as there may be a level of stability, usability, or process support desirable by the business.

Utilizing these traditional ERP systems does not mean eliminating the potential for the business to benefit from cloud solutions.  Rather, cloud platforms and hosting solutions, as well as cloud-based integrations and extensions, are enabling mobility and collaboration around legacy systems, delivering cost and efficiency benefits just as significantly as those who have adopted a full-on “cloud” approach.

“It also makes sense to explore “edge” investments. […] there are significant innovation opportunities outside of core operations. Look to take advantage of the ERP platform’s capabilities in these spaces. Or implement low-cost, smaller-footprint solutions – even if on an exploratory basis. If they are fully adopted later, you can integrate them into the ERP backbone and expose standardized data and processes to the edge.”

from Deloitte’s Tech Trends 2011 report titled “the end of the “Death of ERP” 

So, what does this mean for your business?  It means you need to consider all the possibilities.

First, evaluate cloud-based options, and balance features with cost, time-to-value, and operational requirements.

Then, selectively innovate.  Figure out which areas of the business give you a competitive differentiation and innovate in those areas.

The traditional thinking, which is in line with the traditional ERP approach, is that all of the business functionality has to be incorporated into a single platform solution.  This is certainly no longer the case, and businesses are finding that they now have an ability to take advantage of the benefits of their existing systems while extending and innovating through the use of cloud services.