Why Small Businesses Need Proactive Accounting

It has been demonstrated time and again that businesses working with experienced accounting professionals can benefit from the strategic financial guidance and compliance support they may provide. Yet these factors alone are often not enough to make the business owner happy. For most small business owners and growing enterprise stakeholders, the lack of proactive advice compounded by slow responses to business requests are the primary reasons for leaving their CPA.

Even if they don’t know how to ask for it, small businesses want proactive attention from their accounting professionals. Small businesses want and need to get information when it matters, and they need help deciphering what the information really means.

It is common for professional accounting firms to simply wait for their clients to provide after-the-fact information from which reports are prepared and delivered long after their relevance has passed. These firms often see no sense of urgency in helping clients address the business issues facing them in real-time.

Business owners attempting to grow a small enterprise from their budding small business especially need the benefit of experienced insight into operational metrics, cash flows and overall business performance. Without this meaningful data and advice delivered in real-time, stakeholders don’t really know what is going on or if they’re on the right path.

Advice on business planning and financial strategies should come to business owners from their accounting professionals, but it often does not. It is interesting that so many firms list business planning and strategy among the services promoted on their websites, yet they just sit back and wait for clients to ask for help.

Regulatory and reporting requirements for businesses are ever-increasing, so it makes some sense that many professional practices continue to focus on taxes and compliance work. Firms may find it challenging enough to keep up with changes to these core services provided. Yet this is why practitioners should take notice and accept that their ability to meet changing market and customer demands is wrapped in their ability to leverage technology to do what people and process can’t do alone.

Information technology is needed to speed up the bookkeeping, accounting and reporting processes, and it takes even more technology to help turn data into relevant and useful information.

This is where Noobeh cloud services can help. Working with businesses of all sizes and encouraging participation by the accounting professional, Noobeh helps businesses implement the technology that facilitates faster collection of information throughout the business and then applying solutions that reflect those numbers in ways that helps users visualize the meaning of the data.

Noobeh helps CPAs and accounting professionals remove threats of competition and irrelevance by helping them work closer with and deliver greater value to their small business clients.

Applying proven, innovative technologies with improved processing methods and controls leads to better information provided in a timelier manner, which returns to the client as a better result offering greater insight. This is what small businesses want from their CPA, and Noobeh Cloud Services helps professionals deliver it.

jm bunny feetMake sense?

J

Enhancing Business Insight: Noobeh Cloud Services and Azure-Based Solutions

Technology is evolving and so are our ways of using it. While the rules of accounting haven’t changed for years, the solutions we use to do the work have changed a lot. Yet there remain many businesses that haven’t yet embraced the idea of fully digital workflows, integrating and automating how data moves through the “system” to provide a comprehensive view of the business and how it is performing.

This is where accountants and bookkeepers can best serve their clients, by helping them implement the platforms and solutions which transform operations and provide greater insight into these areas.

Over 20 years ago, a technology model was developed which allowed businesses and the accounting professionals who serve them to work directly and collaboratively in the clients’ accounting system. By hosting QuickBooks and Sage desktop products on host servers, small business users and their accountants could both access the software and the data in real time.

This new approach was a boon for accountants, bookkeepers and others working with small business clients as it not only enabled closer work, but also provided those advisors an opportunity to do more – and more complex – work with the client. Yet many platforms and working models created barriers to broadening the scope of service or access to client systems, limiting to just basic accounting products like QuickBooks, and not effectively addressing the rest of the business need.

As technology has evolved, so have these transformations.

More accounting professionals understand the benefits as well as the necessity of moving from analog to digital workflows, removing manual entry and improving efficiency and accuracy of data. Yet this improvement doesn’t require changing accounting software and undoing years of learning and business knowledge. Rather, the platforms and connections must be the primary focus, replacing the manual with automation and smoothing out the bumps where data isn’t flowing at all. If the system isn’t in place to handle the complete flow of the data, there is a break. Like a pipe leaking water, this break results in data loss – which is also loss of business intelligence.

A key to all of this is the consideration of where the data ultimately resides. When business data exists in closed silos – whether web-based software or closed hosting platform – it takes a comprehensive approach to collection, storage and analysis. This is among the benefits to be derived from the modern cloud and Noobeh’s Azure-based hosting approach.

Noobeh’s hosting is not just about the desktop or the applications.

The cloud platform, and Azure in particular, also provides resources for data analysis and business intelligence, workflow and data flow automations, improved security and identity management, IoT and computing on the network edge.

For professionals looking to evolve their practices by helping clients go beyond basic recordkeeping and reporting, it’s time to delve into the operational details, data flows and development of real business intelligence and insight. Noobeh Cloud Services and Mendelson Consulting have the platforms and the supporting services to help bring it all together, improving profitability and performance of their clients through the intelligent application of technology.

jm bunny feetMake Sense?

J

Help Your Business Streamline Operations and Bolster Agility

The landscape of information management is swiftly evolving, demanding that businesses prioritize enhanced efficiency and innovation within their IT infrastructure to attain peak performance and profitability. Cloud platforms emerge as indispensable allies in this pursuit, empowering businesses to streamline operations and bolster agility across various workflows, from finance to customer service and beyond.

In today’s technology-driven business environment, a modernized IT framework is imperative. While web-based applications and cloud-based software are often seen as panaceas, they frequently fall short of expectations, leaving businesses entangled in a web of inadequate solutions. The crux lies not just in software, but in establishing a robust IT foundation that seamlessly integrates applications and processes, enabling efficient data flow without the risk of errors or loss.

Cloud platforms not only facilitate seamless collaboration and remote access but also provide centralized data access, enhancing workflow efficiency and inclusivity (no more data silos!). Furthermore, the integration of connectivity solutions ensures smooth data flow throughout the system, minimizing errors and maximizing accuracy.

As businesses increasingly rely on interconnected data ecosystems, there arises a demand for professionals who are adept at navigating and optimizing these connections. Traditionally the realm of IT specialists, this responsibility is now shifting towards accounting and finance teams, reflecting the profound financial implications of every business operation.

Noobeh cloud services and Mendelson Consulting teams work with accountants, CFOs and operations professionals who wish to transform business activities into digital workflows and dynamic sources of intelligence and insight.

Using platforms such as Microsoft Azure, PowerBI and more, plus leveraging solutions such as Clearify’s QQube for QuickBooks, Noobeh helps growing businesses implement the platforms and services that support greater efficiency now, and which have the agility to adjust and adapt to changing conditions, ensuring future support and service.

Gone are the days when accounting and finance were mere repositories of historical data; today, they serve as frontline guardians of business viability. Microsoft Azure cloud platform and services from Noobeh, your business applications, and direct data integrations furnish businesses with real-time insights, transcending conventional silos of historical data and illuminating the intricacies of business performance.

jm bunny feetMake Sense?

J

Cloud Platforms for Client Data Help Reduce Workload Compression in Accounting and Finance

Accounting professionals have always viewed much of their work as being seasonal, waxing and waning with the turn of the months. From monthlies and quarterlies to the annual tax return, accountants’ work is focused as much on when as it is how much work must be completed. This regularity in the timing of the work has created somewhat of a false barrier to efficiency, largely because many professionals wait for the workload to appear, and it always appears at the last minute. Instead, we suggest leveraging technology to create new working models with clients to alleviate workload compression and deliver improved service and insight in real time, when it really matters.

Accounting is no longer considered to be a final resting place for financial and performance information. Accounting isn’t passive; it is an active participant in developing and managing data as it flows through a business. Professionals who continue to perform write-up and other time-consuming “re-accounting” tasks will often find that their approach removes them from the truly interesting part of the job. Instead, when the professional participates with their clients’ businesses and information on a regular basis, the accounting data can be adjusted so it is treated properly from the start. Better data provides for more informed decision making, and this is the real benefit the accountant can deliver.

The key for every accounting professional is the technology and how it might be applied to decompress the workload and even things out. Structuring standard processes for client intake, implementing workflow tools to closely manage data and deliverables, and improving the speed and quality of internal communications are all areas where tech can make the work more consistent and manageable. Much focus can be placed on the technologies a modern accounting firm would apply to its own workflows and data handling processes, yet there is often little consideration for how the accounting professional might maximize efficiency as well as effectiveness in working with the client data at the source.

Most fundamentally, accountants typically work in places where the client or data is not. Business is done at the business location, and that’s usually not where the public accountant is. Even in large enterprise, the work gets done and data created by others than those in finance, so it is up to finance to find the way to gain access to the data and ensure its proper treatment throughout the system. This is among the reasons for the emergence of remote access solutions and services. Through remote access the professional can access the information of the client businesses, performing data entry or adjustments directly into the client’s accounting system and avoid lengthy reviews and write-ups later.

While remote access solutions may work for some, the time-sharing approach that leaves the client waiting while the accountant does the work does little to maximize the efficiency of either party. Instead, an online working model that allows the client and the accounting professional to work independently yet collaboratively addresses the needs of both.

Online working models in no way require web-based or online applications as the sole foundation. For many operations, online or web-based versions of accounting and line-of-business applications lack the cohesion and functionality that more robust desktop and network applications can provide. Where some businesses have limited functional requirements that a simpler online app may meet, others continue to rely on the maturity and proven functionality of desktop solutions. For these businesses, the adoption of virtual IT platforms brings the “online” working model, system agility and managed service potential that are at the center of web-app popularity.

Once the accounting professional has access to the clients’ systems as well as the data they produce, the accountant can take a more proactive approach to correction and adjustment, as well as gaining a basis for providing insight and advice. The after-the-fact approach to accounting is the essential flaw in attempting to decompress the workload of an accounting practice. As long as the tabulation and treatment of business data remains a job to be completed at the end of the period, there will always be urgency in completing the task and the value of the work product is unlikely to increase.

However, through the intelligent application of technology – online application services and virtual computing platforms – accounting professionals can not only help their clients embrace transformative efforts to improve business and performance, but the accountant can relieve workload compression while delivering even greater value on a continuous basis.

jm bunny feetMake Sense?

J

Building Smarter Businesses

Achieving Growth, Efficiency and Sustainability Through Greater Business Intelligence

Every business needs to know how they’re doing so they can find ways to do better. This is what business intelligence is, and it’s the key to taking advantage of new opportunities and building success.

Consider the IBM commercials that were aired, about developing models for the prediction of traffic conditions in Singapore and “infusing intelligence into the systems and processes that make the world work”.   What they’re saying makes sense, but most business owners would likely say that it addresses bigger issues and doesn’t really speak to them. Yet those messages are for even the smallest of enterprises because you must really understand what’s happening in a business – and how it’s happening – to improve and excel.

The ability to leverage technology to collect data and analyze it in real time can make a huge difference, whether it is in a small business or a global system. With an intelligent approach to enabling the enterprise, we can build smarter and stronger businesses.

“Together, we have to consciously infuse intelligence into our decision-making and management systems, not just infuse our processes with more speed and capacity . . . We are moving into the age of the globally integrated and intelligent economy, society and planet. The question is, what will we do with that?”

former IBM chief executive Sam Palmisano

Business software and systems have reached the point where data collection and raw business intelligence is being gathered in real time by businesses small and large. This is where businesses must transform, replacing paper-based systems with digital workflows and enabling the collection of real-time information as data for analysis.

Forward-thinking accounting and finance professionals realize that accounting is not simply the final resting place for after-the-fact financial data. The finance department is where collected data is turned into actionable information, and information is power.

The competitive landscape for businesses of all kinds is changing along with the progress and adoption of technology.  Business owners and accountants should learn to use the tools which will help them find the patterns and trends in the system that help to forecast more accurately.

Working with NOOBEH cloud services and Mendelson Consulting, accounting professionals and business owners can implement the agile platforms and connected technologies to help achieve the benefits of growth, efficiency and sustainability envisioned by the Smarter Planet initiative.

jm bunny feetMake Sense?

J

For Accounting Professionals: Private Hosted Solutions and Helping Clients Cope with the New Normal

Accounting professionals have an opportunity right now to help their business clients through the difficulties presented by the COVID-19 pandemic. With work-from-home mandates and increasingly fluid reporting requirements to support grants, loans and loan forgiveness, business owners need all the support and good advice they can get.

The global pandemic is changing the landscape of business worldwide. Many small businesses in the US have either closed or are on the brink, looking for ways to keep the doors open and employees paid. Supply chains are strained, distribution has slowed, and workers are being asked to work from home if possible.

These are challenging times, but the guidance and support you can provide to your business clients can be just what they need to help keep the doors open and workers producing. Remote access, cloud hosted applications and data, and real-time accounting support and management reporting are the weapons you and your clients will use to fight the conditions that are currently working against you both.

Help your clients deploy cloud hosting services for their entire business.

Running applications and storing data on an in-house network increases the cost and complexity of supporting a remote or mobile workforce, for you and for your clients.

Remote access and supporting work from home requires that users have the means to communicate with each other and to collaborate on the work. Tools to support communication and collaboration are critical when the workforce is distributed, operating from a variety of locations and with whatever device is available. Yet business owners, operators and managers may find that collaboration apps and other online tools don’t provide access to the applications and data required to do all their work.

To address the problem of working on client data, some accountants may install the client software and copy the data to their own in-house networks. This creates a situation where the accountant is paying for computing resources, space and management of client applications and data in addition to their own. This increases the cost of internal operations for the accounting firm and can impact internal system performance while also reducing overall productivity.

More to the point, this model only supports doing after-the-fact work for the client, which results in the data and reporting being outdated and far less useful to the client in supporting daily decision-making. This model also does nothing to help the firm with their own possible work-from-home needs even as IT support and on-site service becomes more limited.

Accounting professionals wanting to provide services to clients proactively rather than reactively must have real time access to the same applications and data that the client uses. The old fallback to remote control solutions is one approach, yet it is not really an optimum solution to the problem.

Remote control, like PCAnywhere, GoToMyPC or LogMeIn expose the professional to more of the client computing environment than is necessary, introducing risk and the potential for blame if something goes wrong. And remote-control solutions are single user, reducing productivity because the client can’t use their system while the accountant controls the computer. RC solutions also rely on the availability and function of the on-premises systems. If the on-prem systems aren’t turned on, up and running and accessible, then the remote user can’t connect.

It may be that online or web-based applications are an option, but for many businesses they aren’t really a viable solution. QuickBooks Online is simplified software and is not appropriate or usable for many businesses. The QBO subscription model is per-company, limiting options and reducing cost-efficiency for businesses with multiple entities. And QBO doesn’t address other business needs, such as working with documents and reports, and it can’t provide any access or support for other business applications. Even the ability to backup and preserve data is very limited without specialized services and tools.

Shared hosting service might be closer to the right answer, yet shared hosting is generally only useful for very small organizations and supports only core QuickBooks functions, so it can be as restrictive QBO. Shared infrastructure used by the shared hosting platforms can also introduce significant risk to every business on the platform because ransomware and malware can easily move through connected file systems and servers.

Compare shared services to a public pool where it is very easy to transmit from one person to another; in these networks an intrusion can end up spreading malware to the entire network and platform, resulting in days or even weeks of outages. Unfortunately, disaster recovery is often limited to recovery of the provider hosting platform and does not always include recovery of all customer data.

The best solution for business is private, managed cloud hosting service delivered on a trusted and proven platform like Microsoft Azure.

Hosting service that takes advantage of the Microsoft Azure cloud  platform allows the business to centralize access to all their important applications and data, making it possible to provide complete application functionality for all users no matter where they are located.

Using the Azure platforms means that security, fault tolerance, scalability and agility are designed into the solution rather than being extras from the hosting provider. Microsoft-managed datacenters and Microsoft-managed hardware means the experts in systems and security are handling the big stuff while the service provider focuses on what the client needs.

The virtualization technology enables the agility to meet changing business needs, scaling systems up or down if necessary. Massively scalable platform allows services to be right sized now without concern for future resource requirements (no buying ahead based on possible future needs). There are no arbitrary limitations placed on the applications or services the business needs to run on the cloud platform, and no fees for running more apps.

Making all the applications and data available to workers, when and where they need them, is the key to promoting higher levels of productivity while delivering the data management needs to support daily decision-making.

Now that you have access, provide pro-active support and help business owners and managers make the right decisions.

Better data and reporting to support business and finance management is more important than ever, especially when having the right information can mean the difference between keeping the doors open and closing shop for good. Whether the goal is to shore up finances to keep employees on staff or to create a cushion to help weather supply chain disruptions, businesses owners need quality financial and performance data in order to make the right decisions for the company.

Once the accounting professional has real-time access to client systems, they can work cooperatively in the data to ensure that the right information is available when it is needed. As business owners seek to take advantage of grants and loan programs available due to the pandemic, the financial and other performance data becomes even more essential in terms of developing qualification and eventually forgivability of the loan.

With timely access, proper reporting tools and regular support and oversight, business owners benefit from a closer working relationship with their accounting professionals. The additional support and proactive service is more necessary now than ever. For the accounting pro, an elevated relationship with client is being developed, where the services provided become more meaningful and the value of those services more evident.

Make sense?

J