QuickBooks Desktop 2021: Getting Paid Faster, Being More Efficient, and Improving Data Security

The new QuickBooks Desktop 2021 editions have new and improved features that help businesses get paid faster and secure data more effectively, making the software work even better for your company.

Many of the improvements center on automation and workflow, enabling users to get more done with fewer keystrokes and setting up automatic activities so that items don’t have to be handled manually.

Other improvements center on data and information access, allowing admins to get granular with setting user permissions and access to certain types of information, even down to the record.

Intuit has also delivered several enhancements to existing functionality in QuickBooks desktop, especially in the Enterprise edition and where inventory is involved.

Here is a brief summary of the main changes or additions introduced with QuickBooks 2021 editions.

Improved Bank Feeds
Review bank transactions and match them to existing ones in your books or quickly add new transactions using the advanced bank feeds capability. You can automatically categorize or batch-edit bank transactions by payees, accounts and classes. This can dramatically reduce the time and complexity of reconciling entered transactions with the items the bank processes.

Automated Payment Reminders and Statements
Now you can send statements automatically to customers, with each statement tailored to the customer’s needs or preferences. Set automatic reminders for customers when their invoices are due and schedule statements for your customers to let them know when they have invoices they still need to pay you for. Timely communications with customers regarding their invoices and activity is more likely to keep a customer coming back for more. It also reduces the time required to communicate individually with customers, making AR management and collection activities more efficient.

Customized Payment Receipts
Want to send certain customers a customized message on their receipts? You can use custom templates for forms like invoices, sales receipts, estimates, statements, and purchase orders so each form has the right look and information. Then use the new customer groups capability to get the right form for the right customer every time.

PDF preview
It is always a good idea to preview a document before you send it via email, but that wasn’t always a convenient thing to do in QuickBooks. Now QuickBooks lets you automatically preview attachments before emailing them to customers. You can even preview multiple attachments at once without having to manually open each one outside of QuickBooks, saving huge time and effort and smoothing out a previously-clunky workflow.

Receipt Management
Receipt management in QuickBooks desktop is a new feature that makes entering expense receipts easier and faster. You can give users access to upload expense receipts to QuickBooks using the mobile app or directly from your computer. Automate creating categorized receipt expense entries using the QuickBooks Desktop Mobile App, an option available only with the Plus subscriptions (not the one-time purchase option).

Create Customer Groups
Improve customer communication with rule-based customer groups based on fields like customer type, location, or balance. Creating customer groups allows you to find all customers that match certain criteria. Then you can create automated statements, send payment reminders or create mailing lists for specific groups of customers.
In QuickBooks Desktop Enterprise, you can even use customer groups to define permissions and access at customer and vendor group level.

Data Level Permission
Data level permissions is a new feature in QuickBooks Enterprise 21.0 that gives you more control regarding restricting access for users and roles. This makes it so the admin can create users and roles with access permissions all the way down to the record level for customers and vendors.

With data level permissions you can improve security and confidentiality of information by assigning users access only to the specific data, transactions and reports that they are responsible for. Users will only be able view, edit, or delete specific customers, vendors, or data with the permissions you delegate to them.

NOTE: Data level permissions don’t appear to be available in QuickBooks Enterprise Accountant, nor are they available with a Silver or Gold subscription. To get this feature, you have to go Platinum or Diamond, so it’ll cost you.

Add prices to barcode labels
Wouldn’t it be great if you could print barcode labels with pricing information as well as the item name and description? Now you can! Barcode labels help you accurately identify and manage inventory, providing the information most often needed by employees and customers.

Landed cost
Gain more control and flexibility over how you calculate and share landed inventory costs. Set up landed cost accounts as “COGS” (Cost of Goods sold) or “Other current assets”, and accurately calculate landed cost for old item bills from closed accounting periods. You can also print bills with or without landed cost, allowing you to better control the information you present.

Alternate vendor reports
Key inventory reports can now include alternate vendor information, improving visibility into vendor information on inventory stock status by item, inventory valuation summary and other reports. Linking to alternate vendors via these reports simplifies and streamlines the process of reordering from alternate vendors.

QuickBooks desktop software continues to be the cornerstone of small business accounting. From very small business to the growing enterprise, QuickBooks delivers the functionality that every company needs to manage their income and outgo, customers and vendors, and all their banking activities.

Starting with the early 1999 version to the current 2021 release, Intuit has continued to add capability and enhance features and usability to keep QuickBooks as the most popular small business accounting product on the market. Remember the motto “if you can write a check, you can do your own books“? That’s QuickBooks.

jm bunny feetMake Sense?

J

Update your Mac to keep getting Office application updates

Microsoft’s upcoming November 2020 update has some direct impacts to users running macOS, especially if running macOS 10.31 or earlier. As of November 10, 2020, existing Microsoft 365 for Mac users running macOS 10.13 or earlier will not receive any further Office application updates. If the machine is upgraded to macOS10.14 or later, updates will be allowed to proceed on that computer.

With the Microsoft 365 for Mac November 2020 update, users running macOS must be running 10.14 Mojave or later in order to continue to receive updates for Office applications, and any new installs of Microsoft 365 for Mac will require macOS 10.14 or later.

Word, Excel, PowerPoint, Outlook and OneNote are the applications included which will no longer receive updates – including security updates – if the macOS they’re running on is too outdated.

Among the benefits of using Microsoft 365 is that the software is always kept up to date, including enhancements and new features as well as security and safety updates that help keep the software (and the associated data) more secure. You may continue with the older version of macOS, and your Office applications will continue to work. But losing out on updates not only keeps you from benefitting from the most current capabilities of the software (and getting full value from your subscription), but it also puts your security and compliance at risk.

Microsoft 365 applications are continuously updated with new features, connected services and enhancements to security. Modern operating system platforms are necessary to support some of these improvements, requiring users to update their computer operating systems as well as the applications running on them. With the Microsoft 365 November update, Mac users need to be running one of the three most recent versions of macOS to keep their Office applications recent, too.

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J

Building A Solid Foundation for Business Cybersecurity

The cybersecurity threat landscape has changed dramatically in the last few years. No longer primarily a big-business concern, cybersecurity has become a key focus of businesses small and large. Attacks on SMBs are on the rise, perhaps because they represent a plentiful and often easy target. And the cost of damage and disruption to business just keeps going up.

Cybersecurity is not a problem you can simply throw a bunch of money and tools at to fix.

No matter how much great software or fancy systems you implement, the people will always be a big part of the equation. The root cause of over half the data breaches reported is a result of negligent employees or contractors.

That means that nearly half of all attacks are being executed through phishing or social engineering. The only tool you can apply to this problem is education. Efforts should be focused on security awareness and training workers to be more cautious to the point of almost being paranoid. Better to be safe than sorry in this case.

Training workers to be more careful as they work with emails, documents and websites is part of it, but there is much more to making sure the business is addressing the entire cybersecurity issue. NIST (National Institute of Standards and Technology) offers a wide variety of information and guides that businesses can use to learn more about and implement cybersecurity practices. Among these resources is the Cybersecurity Framework.

According to NIST, “the Framework focuses on using business drivers to guide cybersecurity activities and considering cybersecurity risks as part of the organization’s risk management processes.” It is a highly useful tool in helping the business align and prioritize activities with business requirements, risk tolerances and resources. The standard framework includes elements that are consistent and common across sectors and critical infrastructure, so it can be oriented to any business.

Even if the business is not prepared to delve into the details of a comprehensive cybersecurity policy and guideline, a basic outline and approach cannot be avoided without asking for disaster.

Putting this squarely into the Risk Management category, there is an ongoing process of identifying, assessing, and responding to risk situations or conditions. To manage the risk, businesses need to consider the likelihood that an event will occur and what the potential impact is as a result.

Knowing the acceptable level of risk for reaching the business objective is the risk tolerance. If a business understands its risk tolerance, the company can prioritize cybersecurity activities and make informed decisions about cybersecurity expenditures.

There are five key functions to consider as it relates to cybersecurity risk: Identification, Protection, Detection, Response and Recovery. How the business addresses each of these in the context of the systems and activities is essentially the business’s cybersecurity posture, a high-level and somewhat strategic view of the organization’s management of cybersecurity risk.

The key to building a solid foundation for  business cybersecurity practice is to establish a platform where all the business applications and data can be identified and access secured.

User desktops, productivity applications, operational software and business data can be hosted on private cloud servers, allowing the business to fully-manage data and application access. The server-based model reduces or eliminates the need to sync data to devices, and remote desktops keep user environments secure, patched and up-to-date.

Our consultants can’t write your cybersecurity policies or determine your risk tolerance, but we can help implement a solution that improves fault tolerance, resilience, and recovery.

Make Sense?

J

Office 2013 Loses Support for Commercial Office 365 Services

If you’re not on a subscription for your Office desktop applications, you may lose access to your email box and other services.  Why? Because Microsoft announced that, effective October 13th, 2020, Office 365 services (like OneDrive, Hosted Exchange and more) will only support client connectivity from subscription clients or perpetual clients with mainstream support.

Basically this means that Office 2013 is about to be no fun any more.

You won’t be able to use Office 2013 Outlook to connect to your Microsoft-hosted Exchange mailbox, and your Word and Excel won’t connect to OneDrive.  If you are with a hosting provider who supplies your Office licenses as part of the service, cross your fingers and hope that it isn’t Office 2013. It will be pretty frustrating if your Outlook suddenly has problems accessing your Microsoft-hosted mailbox.

Like many other products, a lot of the functionality in the desktop software has been turned into web service and the Microsoft Office applications are a great example. With cloud connectivity being the focus, desktop solutions are more frequently leveraging online resources to extend and expand their capabilities. This also means they’re more frequently turning from one-time software purchases to subscription service.

After October, Microsoft’s ongoing investments in the Office 365 cloud services – including Exchange Online, SharePoint Online, and OneDrive for Business – will be made based on “post-Office 2013 requirements”.  Now is the time to migrate your Office 2013 to Microsoft 365 Apps (formerly Office 365 ProPlus). We highly recommend this move anyway, so businesses can take advantage of using their Office applications seamlessly on Azure servers as well as their local PC desktops and mobile devices.

Users of Office 2016 and Office 2019 have a little more time before their software no longer supports the cloud services. That end date is currently October 2023. You can find the support lifecycle site for Office mainstream support dates here.

It isn’t that Microsoft plans to actively block older Office clients from connecting to Office 365 services. It’s just that older applications may have performance or reliability issues when they try to connect to the constantly-updated cloud services.  Increased security risks are certain and users may even find that they are no longer compliant with certain requirements. The big thing is that Microsoft support will likely not be able to resolve issues related to unsupported connections.

The days of buying software once and running it forever are just about over.

Developers have recognized that cloud services can expand and enhance their solutions in ways that static local installation can’t. For many businesses, it becomes easier and ultimately more efficient to migrate to subscription service for IT platform and software. Azure cloud servers, for example, allow businesses to always have modern infrastructure that is more fault tolerant and agile than on-premises hardware.

Combing these benefits with software that is cloud-connected and always up to date means the business never faces lost productivity or revenues due to outdated systems or lost compatibility with newer solutions.

Make Sense?

J

Cloud for Small Business: Gain Hardware Independence

Small businesses tend to approach their business IT in terms of the tangibles.. the hardware and software they can see and touch.

The desktop PCs where the programs are installed, the server in the back room where the files are stored, and the backup that goes offsite (tapes? discs? usb drives?) is the stuff most small business owners think of when asked about the computing technology they use. This view isn’t very comprehensive when it comes to considering the costs of purchasing and maintaining IT in the business, yet it identifies a major problem with the typical small business IT approach.

The problem is the dependency on the hardware and the reliance of the small business on the operation of individual computers.

The solution to this reliance on on-premises hardware? The cloud.

The solution to the problem isn’t centered on using web-based applications. The real solution to this small business IT problem is cloud platform, like Microsoft Azure. When businesses deploy a private cloud server they get solution that allows them to run all their desktop and network applications and store their data on a virtual platform that isn’t tied to any particular piece of hardware in the office.

Microsoft Azure offers virtual computing resources, managed and secured on Microsoft’s hardware in Microsoft datacenters. Rather than purchasing and maintaining hardware on-premises, business can deploy virtual networks and servers on the Azure platform. This makes the systems far more versatile and resilient than would be affordable to do otherwise. Surprise server hardware failures become a thing of the past, and buying ahead for possible future needs is no longer required because the systems can be upgraded on demand.

Businesses still need desktops where users access their programs and data, but the “desktop” can be a cloud desktop rather than the local PC desktop.

Remote desktops on the cloud server keeps software licensing and business information securely stored on the cloud server rather than being resident on user computers where it is more easily compromised. Users may still browse the internet and do other things with the local PC desktop, but using the cloud desktop for business applications and data means that just about any PC could safely be used for work.

When applications and data are managed on-premises, it makes changing servers or workstations a big deal. 

Changing desktops or servers means that software must be uninstalled and reinstalled, data must be migrated and user profiles and permissions may need to be recreated. When the cloud server is where users get their desktops, computer workstations become interchangeable because nothing is really installed on them other than the connection to the cloud desktop. This is also why traveling laptops and home computers become more secure for business use, because the applications and data are really running on the cloud server and not on the local device.

The cloud platform provides what the business needs without the lock-in to on-premises hardware or SaaS/Web-based software.

Rebuilding servers due to hardware failures, upgrading systems to handle future growth or replacing aging hardware all contribute to the unpredictable cost of managing and maintaining on-premises computer systems. SaaS and web-based software solutions lock-in data and lock-out many future options, yet they don’t address user desktops and the rest of the applications and data the business needs.

Rather than risking outages and lost productivity, businesses are finding that running their systems on a managed cloud platform provides more stability and consistent performance for a reasonable and more predictable cost. Desktop and server software licensing is able to service multiple locations when installed on a cloud server, and workers at home can access the tools to be just as productive as they are in the office (maybe more).

Make Sense?

J

Windows Server 2012/R2 Not Aging Well, Loses Support for Microsoft 365 Apps

Lots of people loved (and continue to love and use) Windows Server 2012/R2. This Windows Server release introduced several new and improved features that made it a cornerstone of business and service provider networks worldwide. Notable improvements in virtualization with Hyper-V, along with improvements in storage, networking, remote access and server administration features, made 2012/R2 a necessary upgrade from the 2003 and 2008 versions still present in many networks.

Sadly, even though Release 2 (R2) for Server 2012 was largely a new OS due to its features and capabilities, it did not receive a new lifecycle end date and instead inherited the end dates for 2012 version. And an extended lifecycle end-date doesn’t guarantee extended usefulness or compatibility.

Windows Server 2012 began with mainstream support on October 30, 2012 and that mainstream support ended in January 2018, including for R2. Extended support for 2012/R2 goes through January 2023, but that is only if you are paying for Software Assurance for your licenses.

During this period where extended support may still be available for the OS, there is no guarantee that it will remain as a supported platform for your application software. An example of this is the Microsoft Office 365 Apps suite formerly known as ProPlus. The Office 365 apps, which include Outlook, Word, Excel, Powerpoint and more, are staples of business users worldwide. These applications are no longer supported on Windows Server 2012/R2.

Microsoft 365 Apps ended support on Windows Server 2012/R2 on January 14, 2020.

Innovative features and functionality continues to be released for the Microsoft 365 Apps and Microsoft needs to know that the platforms running the applications will work properly with those innovations. As the software is improved and new capabilities introduced, stability and performance issues can plague the install when it is running on older or unsupported operating systems.

Microsoft has pointed out that any Microsoft 365 Apps updated to version 2005 or later will result with functionality and stability problems because there are changes that are specifically not compatible with Windows 8 and Windows Server 2012.

The pace of change is increasing no matter what industry you are in. With technology adoption rates rising faster than ever in all sectors, business owners cannot rely upon outdated systems if their operations are to remain competitive. Application software as well as the operating system platforms it runs on must be regularly updated in order to provide the reliable performance and useful functionality demanded by today’s business users.

jmbunnyfeetMake Sense?

J