Working from Home: Remote Access Capability to Address Coronavirus Concerns

Scanning electron microscope image of the  coronavirus SARS-CoV-2 (blue) emerging from the surface of cells cultured in the lab. Image credit: NIAID-RML

COVID-19, as the new human coronavirus is now known, is spreading around the world and that means that individuals and families – and businesses – should prepare.

The Centers for Disease Control has said that it fully expects community transmission in the United States and is asking families to be ready for the possibility of significant disruption to our lives. This shouldn’t be a call to incite panic and doomsday scenarios, but it also isn’t something to be taken lightly.

Business need to consider how they will help keep their workforce working as symptomatic individuals quarantine themselves and others look to reduce their exposure in public.

Being at risk personally isn’t the only reason to prepare. Many will feel that the risk to them is small, recognizing that the disease is quite mild in most of those that become infected. But the primary reason to prepare is to help lessen the risk for everyone. Taking preventative steps to limit the spread of the disease is essential for everyone.

Prevention means doing more of what you should already be doing to help prevent the spread of any communicable disease…

  • Wash your hands
  • Cover your mouth when coughing
  • See a doctor if you’re sick
  • Avoid other people if you are infected or showing symptoms

This means staying home from work if you are even a little bit sick.

Look at what’s happening in Japan, a country known to promote spending long hours in the office as a crucial element to success. Authorities there are urging companies to break with that long-standing belief system. They are encouraging businesses to have their employees work from home to help limit the spread of the virus, yet most businesses aren’t prepared at all to handle a remote workforce.

Panasonic, NEC, and Mitsubishi are among the growing number of firms that have mandated or recommended remote work for tens of thousands of staff. The change is testing the ability of the nation’s companies to embrace a more flexible work style—overturning a workplace culture that dates back decades and values physical presence and endurance of long hours over productivity or efficiency. https://fortune.com/2020/03/01/coronavirus-japan-government-remote-work/

This is where cloud hosting services can be a big benefit for the business. Migrating the desktop and networked applications to a cloud-hosted platform allows the business to continue using the software and systems already working in the business, but to run them from a cloud platform that enables workers to access from anywhere… including from home.

Rather than trying to convert to web-based applications, requiring retraining of employees and conversions of data, businesses find great success in simply moving their in-house systems to an agile, scalable cloud platform that can be accessed via the Internet. Particularly when it comes to enabling remote offices and at-home workers, a cloud hosting approach is the way to rapidly move critical IT infrastructure out of the office, providing a means to support remote workers almost immediately.

Businesses find great benefits from hosting their applications and data in the cloud every day and without the pressures of global disaster and pandemic facing them. When the need to support remote and mobile workers becomes a work-from-home mandate, the business is already poised to meet the demand and still get the work done. It’s just another form of prevention for the business.

Make Sense?
J

Using a Remote/Cloud Server is Like the Green Screen Days – Only Better

Remote access and “dumb” terminals have been around for many years, allowing users to connect to computing resources located elsewhere… whether in another room or another state. Using hardware or software called an “emulator”, one computer system is able to behave like another computer system. In the case of the dumb terminals and green-screen devices, the emulator allowed the terminal device to mimic the keyboard layout and screen display properties so they would be recognized and used properly by the remote computer.

Consider that you might want to use your Macbook to connect to a remote Windows server. Microsoft Remote Desktop is an emulator of sorts which allows a local device (PC, Mac or mobile) to emulate the properties of a Windows remote computer so that screen, keyboard and other input devices function.

A cloud hosting environment operates similarly to the timeshare or service bureau systems of the past. You use a terminal – in this case a device or computer connected to the Internet – to operate your applications on the host computer.

The connection used to be over phone or fax lines, with modems making that squealing and squelching noise to let you know the digital handshake was being made. These days, remote access is much quieter, using the Internet as the network rather than making individual phone calls to reach the remote host.

Once your device – the PC, Mac or mobile device you are connecting with – establishes its connection to the cloud server, the computing resources and applications in the cloud environment become available.

Since the cloud server is a Windows environment, we are able to run most Windows-based applications and other network services you would typically find in a business. We manage the environment so your users can focus on running the applications that help them get their work done.

What’s different from the old green-screen terminals of the past is that you can use your modern devices – Windows PCs, Apple computers and iOS or Android mobile devices – and take advantage of the audio, video and other capabilities they support both on and off the cloud platform.

This environment provides you with the best of both worlds – the applications and familiar working environment you need, as well as the flexibility of accessing from any location and using any device.

When your business operates from the hosted cloud server there are no different versions of the software to worry about. All users work on exactly the same system in real-time so there is no more concern about software updates for individual computers, or licensing applications for use in multiple locations.

Files do not need to be moved or converted in order to work with the cloud platform. File are accessed centrally and in real-time so all users are working in the same database at the same time.

No sophisticated technology or training is required to take advantage of our hosting solutions since your users already know how to use Windows and QuickBooks. It’s a simple transition from operating on the local computers to working on the cloud platform.

Once you migrate your systems to your private cloud environment, you’ll wonder how you got along without it.

Make Sense?

J

More Than Expenses: Manage the Purchase Process

For many business owners, just hearing the term “expense management” brings about visions of traveling employees with piles of receipts and vouchers to be organized, accounted and reimbursed for. The images are often fleeting, however – gone out of mind with no lingering thought because these business owners don’t have personnel who travel frequently, and they don’t have to deal with volumes of expense reports from employees. Expense management solutions aren’t anything these business owners are looking for.

Yet, what does happen every day is that equipment, materials, supplies and services are purchased to keep the business operation going. Calls are made to vendors; price quotes are developed, and purchase requests are typed up in Excel spreadsheets and piled on the owner’s desk for approval. The business owner rifles through the various requests and brings in the bookkeeper to help work through the decision of which items to authorize based on current cash availability.

Because the availability of working capital changes frequently with billings being sent out and receipts being deposited daily, the owner and the bookkeeper spend much of their time together figuring out which purchases to make and when. It is a continual and ongoing process, taking a lot of time and attention away from other important business matters.

Too often, thoughts of managing these efforts with more structure addresses only half of the issue – the purchase. Perhaps there are systems for planning for materials requirements and predicting when parts or supplies will be needed, but that is still just one side of the problem. The other side is paying for it. Factoring those purchasing plans into the cash requirements of the business and having a meaningful and effective way to monitor current cash and expected receipts as well as purchase requirements is essential. Resource and materials planning takes purchase planning, and purchase planning takes visibility into receivables, cash flow and cash availability.

Expense and purchase management processes generally involve three main steps: planning, tracking, and reporting.

As the process involves planning, it suggests a proactive rather than a reactive approach to cash management and purchasing activities. By bringing together all the critical data which describes inflows and outflows, the business owner can have the information necessary to not only forecast (plan) cash requirements but to also understand the availability of working capital.

Knowing ahead of time that traditionally slow paying contracts aren’t factored into immediately available cash is important and being able to adjust purchase schedules based on availability of funds is essential.

Where expense management may not be a big part of the business, managing cash flow and purchasing goods and services is, even in the smallest of enterprises. Make sure the business has the tools in place to help bring an additional level of intelligence to purchasing activities, and that those tools deliver the benefits of a structured (but not time consuming) purchasing approvals and proactive cash flow management process.

This aspect of business – expense management and purchasing processes – is an area where accounting professionals can be of great service to their business clients.  Providing high-value solutions that increase cash efficiency and facilitate cash and purchase planning helps the business function even as conditions change.

Make Sense?

J

Optimize Costs of Business IT With Cloud Hosting on Azure

Small business owners, like managers of enterprise workgroups, face daily challenges in keeping business information secure yet available to co-workers and business partners. Each type of user has a different need when it comes to applications and data, and users often work from different locations.

For a small business owner, this may mean keeping a set of books at each of several business locations or maybe packing up the information and bringing home the data to work on at night. For a business enterprise it may be the challenge of providing centralized application and data access to multiple branch offices or a distributed workforce.

The problem is in providing affordable secure access to keep people productive. A great solution is moving from local IT to cloud IT on the Microsoft Azure platform with Noobeh.

QuickBooks on Azure from Noobeh

Anytime, Anywhere Access

Managing business data in a distributed environment or multi-location business is very difficult. When data files are stored on local PCs or on multiple servers, the organization may be spending quite a bit of money to backup and protect only some of its information assets. The data that rests on desktops, laptops and tablets is often overlooked and left unprotected.

Noobeh’s cloud service is a better alternative, hosting business applications and data on the massively scalable, agile and secure Microsoft Azure cloud. The service puts the business information and applications users need where they need them, allowing users to work from any location at any time.

Lower Cost of Supporting Productivity and Uptime

The #1 motivator for cloud adoption is cost optimization, according to the Microsoft Survey SMB Cloud Journey 2018. This is especially true for small and midsize businesses who are often running their businesses on lean budgets.

Compared to the costs traditionally associated with owning and maintaining a business network, managed hosting services can represent significant cost savings while improving the stability and security of the network overall.
It may seem that buying equipment and running it until it can’t go any more is the most cost-efficient way to handle business IT, but the real investment gets realized when businesses face the costs of lost productivity, incompatibility with modern technologies or services, and the risks that outdated systems introduce.

No Penalty For Going Back

Perhaps the most important element of application hosting services is the reality that the business aren’t penalized for making a different choice in the future.  Business conditions change and most small businesses want to know that they could return to localized operation if desired, and much more easily than if they had invested in a purely cloud-based or SaaS solution. When a business migrates to an online application, the process of converting back if it doesn’t work out is a daunting and costly task if it can really be done at all.

With the application hosting approach, you continue to use the applications and data you already have investments in… you simply use them from your cloud environment instead of running everything on your local PCs and server.

Application hosting services from Noobeh allow you to continue using the desktop products your business relies on but to also take advantage of modern platforms and cloud service. Noobeh delivers the applications and data from the Microsoft cloud platform, keeping it all managed and working.

But if you don’t want to keep working that way, you can always discontinue the service and pull your data back to your local computers where you simply install your software and keep working.

Noobeh cloud services help businesses get more from their investments in software, associated data assets and personnel training. Users get all the benefits of managed IT service and anytime, anywhere access to their applications and data plus the security of knowing their systems are running on a highly redundant and robust platform. Even with all of that, if the working model is not to their liking, they still have the option of taking their ball and going home.

Make Sense?

J

QuickBooks changes and enhancements for 2020: My 2 Favorite Fixes and Let’s Talk Cloud Hosting

Accounting professionals and small businesses worldwide use QuickBooks software to manage business finances. Launching Basic and Pro versions in 2000 and increasing market share from 74% in 2004 to boasting more than 94% in 2008, Intuit continues to successfully serve the needs of small and growing businesses.

Over the past few years, Intuit has focused quite a bit on SaaS and online services, promoting QuickBooks Online Edition, mobile payments and full service payroll as solutions that can meet specific business needs and which drive new customer adoption of the products. While customers may initially attach to QuickBooks because of one of these capabilities, it is the richer functionality found in Pro, Premier and Enterprise which often causes the business to run the desktop editions.

Intuit knows that the desktop editions remain hugely popular, which is why they continue to be updated and supported. And this is also why payments, payroll and other functions supported by the product are handled as integrated service rather than software; It’s a great way to make sure customers upgrade their QuickBooks software regularly, even when it sits on the desktop.

qbwordle

The changes in QuickBooks for 2020 aren’t amazing… it seems like they are more tweaks and adjustments than real feature releases. I’ll list a few of the changes below, but first I’d like to point out the 2 changes that I think might make a big difference.

These are my 2 favorite changes with QB 2020

1. QuickBooks Enterprise 2020:  Landed cost

How did you get along without this before? Manual calculation, that’s how. Landed cost capability gives visibility to actual, complete product costs because it adds freight, duties, insurance and whatever other expenses relate to the purchase. Allocate the costs to item bills and you now have a complete view and tracking of the real cost of bringing in the product.

2. It is Now Easier to Reset the Admin Password

Yay! No more 20 questions! The Admin password for a company file may now be reset without having to enter a bunch of information and answer a lot of questions to verify identity.  The process now asks that the user pick their email address from a drop down list of emails registered with the QuickBooks license. A token is emailed to the address to use in resetting the Admin password.  The key here is to make sure your QuickBooks registration information remains up to date so that an email you can get to is used for this process.

Here’s the list of changes in QB 2020.

You can see more on Intuit’s website.

QuickBooks Desktop Pro, Premier, and Accountant

  • Automated Payment Reminders
  • Automatically add customer PO# to Invoice emails
  • Combine all invoices meant for a single customer into one email
  • Find and open your company files with the addition of a file search option
  • Enhanced Accessibility to improve usability for vision-challenged users
  • Collapse columns in reports
  • View detailed status of direct deposit payroll
  • Smart Help: Press F1 for improved content and search experience

QuickBooks Enterprise Solutions 20.0

Here are the changes specific to QB Enterprise

  • Complete picking and packing operations as part of single workflow
  • Track product landed cost
  • Manage product vendors with primary and alternate vendor selections

Intuit continues to do a fine job of making QuickBooks desktop the most useful and easy-to-use solution for small business finance, and we make it run best in the cloud.

Where QBO (the online edition) might work for very small businesses and those with very limited requirements, the real work gets done in the desktop editions. My team helps make running the QuickBooks desktop editions easier and even more useful in the cloud.

A quality cloud hosting approach can deliver anytime/anywhere access, greater IT resiliency and faster disaster recovery, but only if done properly (note my favor for private tenant hosting rather than multi-tenant or shared hosting). The wrong platform introduces poor performance, limitations on applications and breaks in processes and workflows, and may even compromise security and complicate recovery when something does go wrong.

QuickBooks desktop solutions are the right fit for many small businesses, and these businesses demand mobility, security and flexibility in their IT systems. Providing this is our way of helping make QuickBooks desktop a little bit better.

jmbunnyfeetMake Sense?

J

How Accounting Professionals Can Improve the Profitability of Their Existing Business Using Cloud

Working Closer with Business Clients

Accounting professionals are increasingly asked to provide more meaning behind the numbers they report on. Small business owners care about the bank balance and their tax bill, but they care far more about how profitable and productive the business is operating. And small business owners care about how they can improve performance – earn more profits and keep more of it. Accounting professionals can help their small business clients do this more efficiently using cloud and hosting technologies.

Small businesses need their accounting professionals to take a more direct level of involvement in support of daily processes than larger companies do.

For small and mid-size businesses, the accounting office may be asked to handle bookkeeping, payroll processing, bank account reconciliations, paying bills and invoicing customers and more. In order to have close access to the information and applications supporting these processes, it becomes necessary for accounting pros to be able to connect remotely to client systems. This isn’t a new requirement, but the technology available today to make it work allows for closer and more immediate interaction between the client and the accounting professional.

When a small and growing business runs their applications on a cloud platform, the variety of users that need to work with the information are able to access it regardless of where they are located because the Internet becomes the network.  This model doesn’t in any way require that businesses adopt web-based applications instead of the desktop applications they have come to rely on.  Desktop applications like QuickBooks, Sage50, Microsoft Office and more can be hosted on cloud platforms, allowing business users to login and use the software they are familiar with and that supports their various processes.

With a cloud hosting model for running business applications and storing business data companies can take advantage of fully-managed deployments of their software and systems without having to employ the IT staff to implement and manage it all. This allows small businesses to have the advantage of high performance IT without the typically high-cost budgets required to support it. The other advantage is that the accounting professionals working with the business are able to access the systems in real time from their offices or other locations, enabling the close working relationship the business needs.

The key value proposition for the accounting professional is the improved profitability to be found in existing client engagements.

Whether it is through an increase in the number and type of services offered to the client or through an improved level of efficiency found with operating on the hosted system, professionals can increase revenues and reduce costs of supporting existing clients. That’s the secret to success in working with the small clients: earn enough working for them while at the same time keeping their costs down so they can grow into larger more profitable business clients.

Make Sense?

J