Posts

Posted on

Keeping Your Financial Software Updated: Annual QuickBooks Desktop Service Discontinuation

It’s time again for the annual QuickBooks Desktop service discontinuation notice, which does not mean in any way that QuickBooks Desktop is being discontinued. Rather, Intuit (the makers of QuickBooks) take this time each year to encourage customers to change to QuickBooks Online edition instead of desktop, or for existing desktop users to {sigh} update their desktop software to keep it working fully.

The features and capabilities of QuickBooks Desktop have evolved over time and through a great deal of usage, making the market-leading accounting software for small businesses something that not even its online counterpart can compete with. While QuickBooks Online edition adoption continues to grow, businesses with more mature and complex requirements continue to rely on the tried-and-true capabilities of the QB Desktop editions.

Yet, as technology and business models evolve, so must certain aspects of the beloved QuickBooks Desktop products. Many of these evolutionary changes center on services delivered within the QuickBooks product or as add-on benefits of a particular license type. With identity, license and service management now being handled, at least in part, via web services, QuickBooks is ever-more reliant upon the Intuit.com account and the ability to validate users, roles, license, and services. It is in these areas that service discontinuations tend to focus as older versions of the product no longer support the new methods.

Here is the information Intuit provides regarding service discontinuation for older versions of QuickBooks Desktop (sans the “migrate to QuickBooks Online” messaging).

When does service discontinuation happen and what does it mean?

Access to QuickBooks Desktop add-on services, live technical support, software updates and security patches are all discontinued after May 31, 2023 for QuickBooks Desktop for Windows 2020. This includes all 2020 versions of QuickBooks Desktop Pro, Premier, and Enterprise Solutions (v20). Versions of QuickBooks Desktop earlier than 2020 were discontinued previously, as this is an annual occurrence.

Here is Intuit’s statement regarding service discontinuation:

“Your access to QuickBooks Desktop Payroll Services, Live Support, Online Backup, Online Banking, and other services through QuickBooks Desktop 2020 software will be discontinued after May 31, 2023. This also means you won’t receive critical security updates starting June 1, 2023. If you receive any security updates before this date, install them.

Products affected by service discontinuation after May 31, 2023.

  • QuickBooks Desktop Pro 2020
  • QuickBooks Desktop Premier 2020 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
  • QuickBooks Enterprise Solutions 20
  • QuickBooks Premier Accountant Edition 2020
  • QuickBooks Enterprise Accountant 20
  • QuickBooks Desktop for Mac 2020”

Keeping your software up to date is important for a variety of reasons. Not only are new features introduced and software bugs patched or fixed, but security enhancements are introduced regularly to keep your data and accounts safe. Further, regulatory and compliance factors play into some of these updates, as is often the case with online banking service and the like.

Securely connecting to bank feeds, email systems, identity management services and other aspects of software functionality and integration are among the reasons for making sure your accounting software is being updated.

For businesses that don’t use or rely on any of the above services for QuickBooks, the software will continue to work. But, even if the software works after the May 31 date, it might not be a great idea to stay on an older un-updated un-patched and semi-functional version of financial software that you run your business and manage your finances with. Just sayin’.


jm bunny feetMake Sense?
J

Posted on

Competitive and Profitable Construction: What’s it take to get there and stay there?

The short answer is… update your operations and transform the business. It’s time to modernize and embrace the cloud.

Construction firms need to be more data-driven, analyzing and responding to conditions revealed by the various systems supporting the business operation. Turning a profit on complex projects means applying automation to manual processes and workflows, introducing more collaborative tools, and delivering real-time data to gain greater insight into the operation’s performance and profitability. The foundation for all of this is the cloud platform, extending connectedness beyond traditional boundaries.

Digital transformation and the adoption of agile and connected cloud platforms can result in productivity gains of 14 to 15 percent and reduce costs from 4 to 6 percent. These improvements are the way to address fading profits even as the pace of business increases. https://www.mckinsey.com/business-functions/operations/our-insights/decoding-digital-transformation-in-construction

There are several factors that typically weigh down the operation and cause profits to fade. Strained IT resources is a big item for most construction companies, where technical people spend far too much time building and maintaining on-premises servers and networks. Maintaining on-premises servers adds up fast. A single IT manager can easily cost around $150,000 per year, and the “cost of cybersecurity compliance raises the price by an additional $200,000.” (5 Reasons Contractors Need to Modernize Their Operations to Stay Competitive and Profitable by Trimble Viewpoint)

Even when you factor in the costs of hardware, software and IT personnel, those costs don’t include the hidden expenses that come with the use of on-premises servers, like disconnected and siloed data that requires manual processes to use, duplicated data entry requirements (increasing the potential for human error) and more costs for labor. When you figure in all the capital costs and expenditures, on-premises solutions can cost up to four times as much as their original purchase price. On the other hand, NOOBEH cloud servers, deployed on the Microsoft Azure platform, offer reliable, cost-effective solutions to support the variety of important business applications and integrations that high-performance operations require.

NOOBEH cloud services focuses on addressing the pain points businesses have with their IT. We help businesses implement services that promote real collaboration for real use-cases, and we look for ways to connect projects and operational data so it can be analyzed to unlock greater value across the entire enterprise.

Disconnects cause inefficiency, delays, errors, and reduced productivity. Lack of insight on the labor and equipment side leads to uncontrolled resource utilization and a lack of predictability. Jobs get delayed and profits fade. Lost productivity due to duplicate entry of information is leveled at 10%-30% (or more), and these rates are not uncommon. https://www.eckerson.com/articles/hidden-costs-of-duplicate-data.

Clearly, automation, connected workflows, cloud platforms and real-time data are essentials in the transformation and improvement effort. Let in-house IT focus on activities that bring value to the business, finding ways to innovate and improve how things get done. Replace cumbersome, manual processes with software and systems that facilitate greater automation and integration, eliminating redundant data entry and improving the quality of information.

Construction projects are becoming larger and more complex, and project owners want the latest technologies, real-time reporting, and comprehensive approaches to compliance. Today, industry-leading contractors are embracing connected cloud technologies so they can scale and future-proof their businesses.

The modern contractor takes advantage of connected platforms, automation and real-time data that feeds data analysis and business intelligence… innovations only available with the cloud. That’s what NOOBEH delivers.

jm bunny feetMake Sense?

J

Posted on

Building Smarter Businesses

Achieving Growth, Efficiency and Sustainability Through Greater Business Intelligence

Every business needs to know how they’re doing so they can find ways to do better. This is what business intelligence is, and it’s the key to taking advantage of new opportunities and building success.

Consider the IBM commercials that were aired, about developing models for the prediction of traffic conditions in Singapore and “infusing intelligence into the systems and processes that make the world work”.   What they’re saying makes sense, but most business owners would likely say that it addresses bigger issues and doesn’t really speak to them. Yet those messages are for even the smallest of enterprises because you must really understand what’s happening in a business – and how it’s happening – to improve and excel.

The ability to leverage technology to collect data and analyze it in real time can make a huge difference, whether it is in a small business or a global system. With an intelligent approach to enabling the enterprise, we can build smarter and stronger businesses.

“Together, we have to consciously infuse intelligence into our decision-making and management systems, not just infuse our processes with more speed and capacity . . . We are moving into the age of the globally integrated and intelligent economy, society and planet. The question is, what will we do with that?”

former IBM chief executive Sam Palmisano

Business software and systems have reached the point where data collection and raw business intelligence is being gathered in real time by businesses small and large. This is where businesses must transform, replacing paper-based systems with digital workflows and enabling the collection of real-time information as data for analysis.

Forward-thinking accounting and finance professionals realize that accounting is not simply the final resting place for after-the-fact financial data. The finance department is where collected data is turned into actionable information, and information is power.

The competitive landscape for businesses of all kinds is changing along with the progress and adoption of technology.  Business owners and accountants should learn to use the tools which will help them find the patterns and trends in the system that help to forecast more accurately.

Working with NOOBEH cloud services and Mendelson Consulting, accounting professionals and business owners can implement the agile platforms and connected technologies to help achieve the benefits of growth, efficiency and sustainability envisioned by the Smarter Planet initiative.

jm bunny feetMake Sense?

J

Posted on

Is Your Business IT Ready for Industry 4.0?

Over the past several hundred years there have been trends which revolutionized industry and manufacturing around the world… steps taken in an industrial revolution which advanced the evolution of civilization and life as we know it. The first revolutionary phase was combining mechanization with steam and waterpower, and the second was the combination of mass production with electricity. The third was the rise of electronics, IT systems and automation. We are now at the start of the fourth phase of industrial revolution.

PwC’s Insights suggests that Industry 4.0 “refers to the fourth industrial revolution, which connections machines, people and physical assets into an integrated digital ecosystem that seamlessly generates, analyzes and communicates data, and sometimes takes action on that data without the need for human intervention.”

This next phase advances on concepts introduced through digitization and connected frameworks, tying in the industrial IoT (Internet of Things) and smart manufacturing. This meshed model relies on interconnectivity of systems, lots of automation at high levels, machine learning and AI… all collecting and generating data in real-time.

Where physical operations and production join with smart digital technologies, big data, and machine learning, businesses can forge systems which focus directly on manufacturing and supply chain management, gaining new insights and getting actionable data at all levels.

Virtualizing physical resources and digitization of analog data is now coupled with improved access to and management of the platforms. Rather than building out on-prem physical servers and systems, businesses are finding that the agility, scalability, and fault-tolerance of the cloud is necessary when designing an operation that connects, communicates and collects data, performs intelligent analyses, and potentially acts without people getting directly involved.

Every company is different, but all face a common challenge — the need for connection and access to real-time insights across processes, products, and people.

The consulting team at Mendelson Consulting and our NOOBEH cloud services group know how to get businesses in the best position to implement the tools and services that will propel the operation forward. From the most popular and powerful small business financial software to cloud platforms which enable connectivity in applications and workflows, we understand what it takes to help small businesses transform.

jm bunny feetMake Sense?

J

Posted on

Love It or Leave It? QuickBooks Desktop Needs Internet Explorer 11 and Microsoft Uninstalls It.

We all know that software companies recommend running current versions of their frameworks and applications. Often for security reasons, software developers regularly update their products to make them more capable of avoiding or fending off attack of various kinds. New feature and integration delivery and updated compatibility requirements are also big drivers of software updates. Especially as online threats increase and attack potential skyrockets, businesses need to keep their systems updated and secure, and a regular cadence of updates and upgrades makes good sense… but only when the potential impacts of the upgrade have been thoroughly explored. With Windows 10 and 11 and the improved Edge browser (improved over IE), users are loving the enhancements and features. QuickBooks desktop users, on the other hand, might have preferred that Microsoft just leave Windows browsers alone.

The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022

Microsoft is removing Internet Explorer 11 on some Windows 10 computers, and it doesn’t come with Windows 11. According to Microsoft:

The future of Internet Explorer (“IE”) on Windows 10 is in Microsoft Edge. What does this mean for commercial organizations, IT admins, developers, and end users? Microsoft Edge brings you a faster, more secure, and more modern web experience than Internet Explorer. Also, Microsoft Edge with Internet Explorer mode (“IE mode”), is the only browser with built-in compatibility for legacy IE-based sites and apps.

As announced today, Microsoft Edge with IE mode is officially replacing the Internet Explorer 11 desktop application on Windows 10. As a result, the Internet Explorer 11 desktop application will go out of support and be retired on June 15, 2022 for certain versions of Windows 10.

Internet Explorer 11 has been an old technology browser for many years now, so it isn’t surprising that Microsoft is moving ahead with Edge. Browsers are used for far more than just viewing static web pages or bulletin-board chat rooms, so they have grown into frameworks that support a wide variety of processes and procedures. As browsers go, IE11 just doesn’t cut it any longer. But there is a hitch that can really mess up the (literally) millions of QuickBooks desktop users out there who innocently update their computers when Microsoft pushes it via Windows update.

IE11 gets removed from the machine, but QuickBooks desktop 2021 and earlier are dependent on IE11 to run

A little dependency is unavoidable in any good relationship where cooperation and compromise are involved. But being a little too dependent on another can be unhealthy and put a lot of stress on the relationship. Dependencies are among the things to consider any time a software update or upgrade is about to be installed. What relationship does the software about to be updated have to other applications or services installed? Is the new version going to get along with the other applications on the system, or will it even run on the current system? These are the things which should be closely looked at to avoid problems post-update.

Many users are already reporting problems opening their QuickBooks desktop software due to IE being removed from their Windows 10 computers. Microsoft has announced the retirement of IE11, but most users either don’t pay attention to those notices or they don’t really understand the implications. These are among the things that Mendelson Consulting and the NOOBEH cloud services teams pay attention to for you, so that we can help you avoid the things that keep your business from doing business.

If you find that your QuickBooks desktop software will no longer run due to IE having been disabled or removed on your computer, you can link here to find instructions on how to disable and enable Internet Explorer on Windows 10. This will get IE re-installed on your computer so that you can make your QuickBooks desktop software work again.

QuickBooks Desktop 2022 versions are compatible with Windows 11 and Edge browser

QuickBooks Desktop 2022 versions, including Pro, Premier and Enterprise editions, are certified as fully compatible with Windows 11 64-bit, but only if you have installed R3 or later. Other year versions of QuickBooks (and QB 2022 desktop running a prior update release level) may experience unexpected issues including problems with browser compatibility.

What’s the benefit of modernizing if it breaks your business?

Updating application software often means also updating your operating platforms. To keep your business running smoothly, you need to make sure to keep your computers and your application software up to date. It makes no sense to fix a vulnerability in one place but leave another open. Yet sometimes your software vendors don’t do things in an order that works for you, and you end up breaking something that the business depends on. This is where companies find additional value in what Mendelson Consulting and NOOBEH cloud services offer.

For customers running their QuickBooks desktop applications on the Microsoft cloud with NOOBEH, we got you covered. Among the many benefits of working with Mendelson Consulting and NOOBEH cloud services is that we help keep your business software and systems working for you, not against you. We stay up to date with the latest changes to platforms and software systems to ensure that compatibility and performance isn’t compromised. We help businesses leave their old systems and migrate to modern, agile cloud platforms that businesses love.

jm bunny feetMake Sense?

J

Posted on

The Last of the One-Time-Purchase QuickBooks Licenses… 2019 is End of Life

Tax time isn’t the only annual event businesses have to pay attention to. Each year, just like clockwork, Intuit sunsets another version of QuickBooks desktop software to move the market forward and focus on the newer versions. Technology advancements, feature additions and functional improvements are constantly being introduced so license holders are regularly asked to update and (annually) upgrade their software. When a new version of the software is released, Intuit ends support for the older versions. In this case, as QuickBooks 2022 becomes mainstream, QuickBooks 2019 goes out of support.

Intuit always notifies license holders in advance as services for older versions of QuickBooks Desktop are put on the schedule to be discontinued. For some, this notification comes via email or phone, but for many it is a notification provided right in the software. A popup or other message is displayed that notifies the user that their software needs to be upgraded to the newer version.

Service discontinuation will happen on the schedule provided by Intuit. The key date is May 31, 2022. After that date, access to any add-on services will end for those using QuickBooks Desktop 2019, for Windows platform. The discontinuation of services applies to all 2019 desktop editions of QuickBooks, including QuickBooks Pro, QuickBooks Premier, QuickBooks Accountant, and QuickBooks Enterprise Solutions.

For users of QuickBooks Point of Sale, the key date is August 10, 2022. After this date, QB POS v18 will no longer have access to add-on services

If you don’t use any add-on services in QuickBooks desktop 2019, then your product will likely still work for you. There won’t be any live support available, and none of the other Intuit services that work with QuickBooks desktop will work with your 2019 version, and you won’t receive any updates or patches for security or other fixes.

Losing security updates should be reason enough to upgrade your software, even if you don’t need the add-on services. It’s your financial data, so you should consider the value of having better security than your out-of-date software can provide.

When Intuit decides to discontinue services for QuickBooks Desktop 2019, what that means is that the software will no longer connect to services it once worked with. Services no longer available with QuickBooks desktop 2019 (after May 31, 2022) include

  • QuickBooks Desktop Payroll Services
  • QuickBooks Live Support
  • QuickBooks Online Backup
  • QuickBooks Online Banking
  • Other services QB 2019 connects to…

You also won’t receive critical security updates starting June 1, 2022. If you receive any security updates before this date, install them.

To upgrade your QuickBooks software, you will need to purchase a subscription to the new version.

Yes, that’s right…. A subscription. There is no longer any option to do an outright purchase of your QuickBooks software license. Rather, you will be purchasing an annual subscription to the software, which must be maintained in order to keep using the software. Under the 2019 license, you can still use the software even if the support lapses because the application will still run, just without any connected services or updates. But with the subscription license, the subscription must be active for the software to run. In short, keeping the license subscription current and the software updated becomes mandatory, not optional.

This is the full list of QuickBooks products affected by service discontinuation after May 31, 2022.

  • QuickBooks Desktop Pro 2019
  • QuickBooks Desktop Premier 2019 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
  • QuickBooks Enterprise Solutions 19
  • QuickBooks Premier Accountant Edition 2019
  • QuickBooks Enterprise Accountant 19
  • QuickBooks Desktop for Mac 2019

These are the products/services affected by service discontinuation after August 10, 2022

  • QuickBooks Desktop Point of Sale 18.0 payments services:
    • Intuit Payments integration
    • Intuit Service Store Exchange
    • Mobile Sync feature

While Intuit sunsets the older versions of QuickBooks every year after a new version is released, these days they’re being a little more aggressive in trying to convert folks to QuickBooks Online. QBO does offer some neat features such as automatic bank account updates, but it isn’t quite what QuickBooks desktop users have come to expect from their beloved QB. The functionality of QBO is quite different from QB desktop, as is the data format. QuickBooks desktop “power users” will likely as not disapprove of how QBO handles things and will find that the functionality is limited in comparison.

QuickBooks Online may be a good alternative for Pro version users who don’t need much detailed functionality from their software… paying bills and invoicing customers is easily handled in QBO, but more advanced requirements still need desktop to get it done. Another sticky issue with QBO is where multiple company files are involved. With Online, each company is a separate “subscription”, where QuickBooks desktop sees it as just another company file. With QBO, you pay per-company, but not with QB desktop. For some businesses with many files or business entities to manage, this is a deal-breaker for using QBO.

For businesses that need the features and functionality of the desktop editions but also want the benefits of anytime/anywhere access, consider running your QuickBooks on the Microsoft cloud with NOOBEH. For single-user needs, a Microsoft CloudPC for small business may be just the ticket. It’s affordable (same price or less than with shared hosting) and you can run ALL your business software on it for no additional fees. When multi-user access is needed, NOOBEH delivers completely private cloud servers where all your users can access your business applications and data securely, from anywhere you need them to.

No, Intuit is not ending support for QuickBooks desktop software

Intuit is not doing away with the desktop versions of QuickBooks, no matter what a QuickBooks sales agent may tell you. While the QuickBooks tele-sales group may be focusing on getting people subscribed to QuickBooks Online, there remain millions of users of the desktop editions and the company is more than happy to continue selling them software. The features and functionality of QuickBooks desktop editions, particularly Premier and Enterprise, continue to be in high demand by growing businesses around the world. There are also many 3rd party solutions which integrate only with the desktop editions of QuickBooks, due largely to the advanced functionality available.

QuickBooks Online is an easy first introduction to finance software for a new small business owner, and the solution may work for the business for some time. As the business grows and as needs change and become more complex, it will be necessary to implement software solutions that can adapt and address the new requirements. If that’s QBO, great. If QuickBooks desktop editions can handle things better, that’s also great.  Either way, Mendelson Consulting and NOOBEH have the right solution for you, along with the best way to keep it running and working for your business.

jm bunny feetMake Sense?

J