Technology-Enabled Practice is Profitable Practice

A profitable accounting “firm of the future” is not out of reach for even the smallest of professional practices, because it doesn’t take a lot of people to develop a highly efficient and profitable operation.  The key is having the right business foundation – the technology and the concentration on structure and process – which will serve the business for years to come. Profitability is really about effectiveness and efficiency… delivering more value and doing it in a more intelligent manner than the next guy.  This is how the practice not only stays profitable, this is how it beats the competition.

Powered in part by efficiency created with technology-enabled business, professional firms find that they are able to realize increased revenues by billing for services, not by the billable hour.  Data processing and performing the “mechanics” of the bookkeeping process is going by the wayside, with artificial intelligence and automation taking the lead in these areas.  This creates the opportunity for professionals to broaden their scope of service and involvement with business clients.   The higher value work, the tasks that most professionals would rather spend their time on, is now available because the lower value data entry and tabulation is handled electronically.  When accountants are able to spend less time on entering information and more time on evaluation and analysis, business clients find greater value in the insight delivered from the engagement.

It is more than possible for the professional to develop new competencies in business technologies without having to invest the entire practice and put the client base at risk. Hosting and remote access solutions, for example, bridge the gap between on-premises computing and the cloud, delivering the benefits of mobility and anytime/anywhere working models without the complete transition to SaaS applications and web-based frameworks.  This allows the firm to streamline production by taking advantage of connected systems and real-time data, which is at the core of efficiency in business.

The small business market is the economic growth sector, and the number of opportunities being presented to smaller firms is increasingly significant. With the correct technology and approach, small firms are able to compete at levels previously available only to their larger counterparts.  The business of accounting is changing because the technologies supporting it are evolving more rapidly than ever before.  The firms that embrace these changes and use them to improve and streamline practice performance are the firms that will achieve and sustain the highest levels of profitability.

Make Sense?

J

Hosting QuickBooks Desktop Editions – The Good and the Bad – Accountex Report

published on Sleeter.com blog, now Accountex Report, January 22, 2013. This is an oldie but a goodie… perhaps more relevant now than ever.

With the accounting industry moving towards cloud computing and fully online working models, users of Intuit QuickBooks desktop editions may believe that their best option is to migrate to a web-based edition of the software rather than continuing to use the version of QuickBooks they have come to rely on. While QuickBooks Online Edition may seem like the best option for anytime, anywhere access to financial applications and data, it might not provide the functionality or features that QuickBooks desktop edition users need. When the business needs the full capability of the desktop edition product, hosting that solution with an application hosting service provider may be the right answer.

“Hosting” QuickBooks desktop editions means that a hosting service provider installs and manages the QuickBooks software and the company data files on their own cloud-based servers. Users don’t have to install QuickBooks on their PC, because they use the Internet to connect to their QuickBooks software and company data hosted by the service provider. Whether the service is accessed by clicking on an icon on the local PC desktop or by logging in via a web page or portal, the underlying technology is still Windows and QuickBooks.

Continue reading Hosting QuickBooks Desktop Editions – The Good and the Bad – Accountex Report

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The best first step to getting started with the #cloud might be to address #remote access and #mobility

The best first step to getting started with the cloud might be to address remote access and mobility

It can be a confusing and convoluted trip if the first steps to cloud enabling the business are not the correct ones.  Rather than stumbling about and approaching the problem with trial and error, it makes sense to start by enabling the solutions already in place, creating secure remote access and mobility for the desktop solutions the company has already invested in.

Extending workflows to embrace mobile workers and remote offices is the first step to developing an efficient anytime/anywhere business.  Once the organization has developed an understanding of how remote teams work best together and has put in place the processes and framework within which they will operate, then it make sense to take the next step to investigate new applications and tools which could further improve and streamline operations.

Address remote working and mobility first to better understand what the other benefits and impacts might be with cloud computing models in the business.  Then, when the business is operating from a more informed position, does it make sense to map the strategy to more fully embrace cloud technologies.

jmbunnyfeetMake Sense?

J

 

Big Data, Analysis and Business Intelligence

Big Data, Analysis and Business Intelligence

big dataThere is a lot of talk among IT professionals of “big data”, and discussions at many business conference tables center on how the organization might find greater benefit and advantage from the intelligence buried in the business systems and information.  It is a two-part problem, where the collection and the analysis each play essential roles in developing real business intelligence.

“So what’s getting ubiquitous and cheap? Data.

And what is complementary to data? Analysis. ..”

Hal Varian, Chief Economist at Google and emeritus professor at the University of California, Berkeley
“Hal Varian Answers Your Questions,” February 25, 2008 (http://www.freakonomics.com/2008/02/25/hal-varian-answers-your-questions/).  BUSINESS INTELLIGENCE AND ANALYTICS: FROM BIG DATA TO BIG IMPACT; MIS Quarterly Vol. 36 No. 4, pp. 1165-1188/December 2012

The information technology and systems in a business support the operation.  Software and computers help people do their jobs, and the information collected in and generated by those systems becomes the foundation for developing business “intelligence”.   Today, businesses must reach beyond their own direct operational support systems and consider the full realm of data to be collected, including IoT sensor data or social media data.

Business intelligence is gained from the analysis of the critical business data – analysis which helps owners and managers make better and more informed decisions which are based on an understanding of the business and market.   Business intelligence was a term popularized in the 1990s, but the key was the analytical component (business analytics), which gained focus in the late 2000s. Today it is big data and big data analytics, where organizations are working with massive data sets not previously even imagined.

“…one of the most significant challenges facing enterprise IT teams today is how to efficiently support and enable the “science” of big data, while providing the confidence and maturity of more traditional (and often better understood) infrastructure services.”

http://www.datacenterknowledge.com/archives/2015/05/26/hadoop-big-data-storage-challenge-overcoming-science-project/

The volume and velocity of information collection is ever-increasing even in the smallest of businesses, creating a great need for tools which can structure and correlate data so that it might render some insight.  Simply storing and managing these huge and growing data sets has become a challenge, and there isn’t one right way.

Once the business has the data, then it must find a way to analyze the data, which generally involves also applying visualization tools. Many IT departments are feeling pressured in the development of new skills and capabilities around data collection and management, yet it is more frequently the business user who provides the analysis and applies visualization tools to the task.

“Data collected by the Aberdeen Group, found that employees in organizations that used visual data discovery were more likely to find the information they need, when they need it. These same companies were able to scale their use of scarce IT skills more effectively.”

http://www.tableau.com/learn/whitepapers/visualization-set-your-analytics-users-free#0vXrkWZbizxyutw

The use of business intelligence and advanced analytics continues to grow in every segment of the market – from small business to enterprise – and plays an increasingly important role in supporting business success.

Until this point, most businesses didn’t have the technology or the data to enable significant quality or business transformation, but the times are changing and deployments of data collection, analysis and visualization software and tools are expanding with it. This is a fundamental aspect of business digital transformation and fuels the next step, where intelligence is applied to conditions revealed in the data and activities are automatically performed guided by that intelligence.

jmbunnyfeetMake Sense?

J

Robots are just automation you didn’t know you needed

tall-tower-vancouver
There is a big trend in software integration these days which involves automation – turning connected systems into free-flowing conduits for data to move intelligently into and out of with ease.  Well, maybe not quite that, but the key is the unattended and intelligent movement of data from one system to another.  People don’t have to get involved in order for the information to flow from one system to another… it just goes by itself.  Like a robot.

Having software and systems connect to one another isn’t new at all, and businesses have for many years recognized the value of being able to have information entered in one system available in another.  Entire ERP frameworks have been created based on this concept of entering data once and using it in many ways.  The trick is when there is more than one system or software product involved.

A simple example might be someone who owns a web store and does their bookkeeping with QuickBooks Premier.  The webstore isn’t running QuickBooks; it is running an e-commerce solution or shopping cart system that allows customers to buy things online.  However, the webstore does create sales orders and charge transactions, and may even have to manage an inventory of saleable items.

Getting the information from the webstore to QuickBooks and vice versa is often a task business owners take on, either by entering the information manually themselves or hiring and employee to do it.  This manual re-entry of information introduces a large potential for errors in the data entered and is time-consuming and costly.

“It was just awful,” said David Clothier, treasurer of the Knoxville, Tenn., company, which operates more than 500 Pilot Flying J truck stops nationwide. “There were humans everywhere.”

http://www.wsj.com/articles/the-new-bookkeeper-is-a-robot-1430776272

Rather than having a person re-type the information from one system into another, software-based integration programs may be available to help users map the data and move it from one solution to the other.  Using a software program to transfer the information is much faster and reduces the error rate, increasing the overall value and usefulness of the information.

Automation isn’t the only requirement that makes this all robot-like.  The additional requirement is the intelligence.  If people still have to get directly involved in order for something to happen, then all the happening is still based on human performance. No robots here.

Intelligent integration of information occurs when the systems on both ends are capable of making decisions and acting on them.  For example, a business might use a solution that allows vendors to submit their invoices electronically.  Through a base of rules that match invoices to requests and approvals, the system is able to issue payment and record the transactions automatically and without human intervention, saving hugely on personnel and processing costs.  Robots (the automation solution) wouldn’t make up all the rules, but could follow them repetitively and without question once established.

…software can help businesses operate more effectively. “If you think like a human, there are only certain things you can do. When you think like a robot, many things are possible.”

http://www.wsj.com/articles/the-new-bookkeeper-is-a-robot-1430776272

It isn’t a new paradigm for building businesses – this doing of things a bit smarter than before and leveraging technology to get more done in less time.  The difference is that the pace of change is increasing, giving businesses less time to stand by and rub the chin and consider whether or not this new fangled technology makes sense. Robots, you say? Meet your new part-time bookkeeper.

jmbunnyfeetMake Sense?

J

The Cloud and the Business Desktop

Cloud computing is here – no longer is it considered to be temporary or just a fad.  Even though there are many businesses in the country without access to high quality high-speed Internet connectivity, the levels of investment and revenue surrounding cloud and mobile computing solutions and technologies has proven that mobility and managed service matter to those who are connected. What’s interesting is that the popularity of the cloud and the emergence of cloud-based applications and services haven’t really put much of a dent in the need for the desktop, which remains as the business workhorse and – connected or not – represents the foundation for business productivity and getting work done.

Some years ago, business applications began to emerge in SaaS (software-as-a-service) format, meaning a customer could simply subscribe to an application on the web rather than purchasing and installing software.  This option clearly resounded with many business customers and ushered in an era of online application services oriented specifically toward mobile users. Yet the desktop remains as the place where online solutions meet productivity (export any online data to an Excel spreadsheet recently?) and where accounting and finance connect with the rest of the operation.

Believing too much of the marketing-speak around cloud computing, many business users believe that they can only remotely access business software solutions if they are “cloud” and subscription model applications, and that the desktop products they know and have invested in cannot be available to them in a fully managed online model.  In fact, a large number of the business owners I speak with that actually use hosted desktop services somehow believe that the software they are using is something special and different from that which would be installed to their PCs. The fact is that the software is not different, regardless of what they may think. More often than not, the hosted applications are EXACTLY what the customer had previously installed (or would have installed) to their own computers had they not been working with a hosting provider.  Whether they are hosted or not… the desktop products generally function with all the features and capability designed into them because they are hosted on platforms they were designed to run on (like Microsoft Windows, for example).

Customers of the QuickBooks hosting companies often refer to their systems as “QuickBooks cloud, but not the online one”, not really understanding that it is simply the full desktop application that is being hosted for them.

Regardless of how many online application services emerge, and even if (IF) web-based versions of our favorite word processing and spreadsheet software become as useful as the installed kind, there will still be a need for the desktop if for no other reason than to make it easier to use and work with a variety of solutions at the same time.  Perhaps this is why remote desktop computing and hosted application services are becoming increasingly popular approaches to cloud and managed computing services.  The user benefits from having the feature-rich applications they need and a single place to access them and make them work together (the desktop value proposition), yet is able to have remote and mobile access, comprehensive system management and maintenance, data protection, helpdesk support and affordable monthly payments (the cloud value proposition).  In many ways, application hosting models represent the best of both worlds for the business.

JJoanie Mann Bunny Feet

Make Sense?

Consider how beneficial it would be to businesses who want the advantage of remote desktop and mobile access to applications to be able to run their QuickBooks (feature-rich desktop QuickBooks) and/or other business applications in an anytime, anywhere sort of environment. Businesses can obtain hosting services for QuickBooks Pro, Premier, and Enterprise – allowing organizations to have their QuickBooks financial applications managed, protected, secured, and made available to users all the time and from any location. Some hosting services may also support integrations and extensions for QuickBooks – for both desktop and Web-based applications and services. When the host can provide authorized subscription licensing for Microsoft Office, a business can have a complete, outsourced IT solution and pay only monthly service fees to get it. No installation or system management to worry about: the QuickBooks financials, the productivity, the operational systems and plugged-in applications can all be hosted in the cloud.