Category: risk management

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Prey or Empowered? Small Businesses and IT Security

Now more than ever, small businesses need to be vigilant with their information technology security. Small businesses may not be the big fish in the sea, but there are plenty of them out there to catch. Small businesses tend to make the best targets because they often fail to perform security audits, they may not be willing to invest in the resources needed to protect themselves, and they frequently don’t even carry the right insurance coverages. To hackers, small businesses are easy prey.

“Don’t think you are too small to be affected,” says Erik Knight, the founder and CEO of SimpleWAN. “Every place you have an employee or office is a potential entry point. Take it seriously; if you have something worth taking, a hacker will try to take it.”

https://www.forbes.com/…

There are a few things every business can do to improve the security and privacy of their data. It isn’t an option any longer; these are essential elements in an overall security strategy that can make the difference between staying in business and not.

Use strong passwords, not easy-to-guess words, phrases or sequences (1234 is not a strong password). Passwords should be unique, more than 8 characters in length, and have a mix of numbers, letters, and special characters.

Keep software updated. Whether it is the operating system on your computer or the software you use to write letters, having up-to-date software matters. Developers don’t just upgrade software to fix bugs or introduce new features; software often gets updated because of security issues or vulnerabilities.

Keep networks and connected devices secure to make sure that the computers and connections aren’t introducing weaknesses into your system. Not only are password controls and software updates needed, but firewall security and good anti-virus/anti-malware solutions are also a must. Keeping an eye on the server matters, but the connecting points and end points are where many vulnerabilities exist.

Set up two-factor or multi-factor authentication to further secure logins. 2FA and MFA is like having ID besides just your driver’s license to prove you are who you say you are. Your password, like your DL, is just one factor; you need one more thing to prove your identity for 2FA, like a code from your phone or maybe your fingerprint. The point is that there should be more than just a username and password to access important data.

Restrict use of personal email or social media on work devices. This gets a little trickier with smaller businesses, as many don’t or can’t support providing users with all company-owned devices. There are tradeoffs to allowing users to bring their own devices (byod) versus using company-owned devices. When mobile devices are part of the mix along with desktop and portable computers, it becomes even more complicated and the risk potential increases.

Use encryption for data in transit and data at rest. Encryption is like scrambling the data and then unscrambling it when you access it. In transit, data may be encrypted by a VPN so that it is protected over the wire (in motion) as it is sent and received on the network. RDP is also encrypted, but this remote access method’s main purpose is to keep the data from leaving the server in the first place. At rest, like when it is sitting on a hard drive or other storage location, data can also be encrypted. To open the file or file system, you need a key to decrypt it.

Keep all data backed up and create a way to rapidly recover your server and systems in the event of failure or compromise. Backups are great right up until you find they are as damaged or unrecoverable as your main system, so make sure to have a policy of testing your backups periodically. There are many ways to back up and protect your data, including external drives and cloud storage. If data gets lost or corrupted, you want to be able to restore it from a backup. Regularly audit your backup and data security practices to help identify weaknesses that make the business vulnerable.

Educating employees on the importance of cyber security is among the most important steps a business can take to protect itself. Keeping passwords secure and secret, knowing how to spot a phishing email and what to do and not do with it, not clicking on suspicious links in emails, not sharing personal or confidential information online, and what to do in the event of a breach are all things that should be regularly discussed with workers and supported by written policies.

Managed Azure cloud servers from Noobeh help you keep your business information more secure. Our services demand high levels of security and privacy, and we help our customers keep their data and systems safer and more secure by handling some of the requirements for them.

  1. Strong password policies and MFA is our standard setup, and software updates and patching are part of the service.
  2. Working on the cloud server keeps data on the server and not traversing the network or downloading to individual PCs, so information stays secure and separate from whatever a user runs on their local devices.
  3. Data on the Azure virtual machines is encrypted at rest, and additional encryption is available to add more layers of protection. Data in motion is encrypted, but very little data actually traverses the wire.
  4. Servers and data are backed up regularly with snapshots and file level backups, allowing for simple file restores as well as comprehensive system recovery.

For small businesses, Noobeh has the solution for creating a more secure and better protected IT environment where applications and data can be available to those who need them without compromising the investments already made in training and process development. Moving software and data to a private cloud server allows companies to continue using the software they rely on, just in a better way. Instead of being easy prey to hackers, our customers benefit from higher levels of IT administration, management and protection that empowers them to work the way they need to – any time, anywhere.

jm bunny feetMake Sense?

J

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Better QuickBooks Hosting with Noobeh

QuickBooks hosting is a type of service that allows small businesses to access their QuickBooks Desktop accounting software and data from anywhere with an internet connection. QuickBooks hosting fits into the modern cloud computing world by providing small businesses with a flexible and cost-effective way to manage their accounting and financial operations.

In the past, small businesses would need to install QuickBooks software on their own computers and maintain their own IT infrastructure to manage their accounting and financial data. This requires a significant investment in hardware, software, and IT staff, and makes it difficult for the business to scale their accounting operations as their business grows.

With QuickBooks hosting, small businesses can avoid these challenges by moving their accounting operations to the cloud. Yet not all QuickBooks hosting providers offer the same level of service or protection for your data.

Most QuickBooks hosting providers run the QuickBooks software and store the QuickBooks data on their own servers, renting space on the servers to its business customers. In most cases, many businesses will share the servers, which increases risk.

Noobeh works only with private environments where customers do not share servers or other resources. Each customer has their own private account and environment which is accessible to only their users via the Internet. This eliminates the need for small businesses to maintain their own IT infrastructure and allows them to scale their accounting and business operations up or down as needed.

QuickBooks hosting from Noobeh provides businesses with a number of other benefits, including:

Increased Security: Noobeh’s QuickBooks on Azure deliveries have advanced security measures in place to protect customer data from unauthorized access, data breaches, and other security threats.

Enhanced Collaboration: Noobeh’s QuickBooks on Azure allows multiple users to access and work on the same QuickBooks data at the same time, which can improve collaboration and productivity.

Automatic Backups: Noobeh’s QuickBooks on Azure performs regular backups of customer data, which can help ensure that important financial data is not lost in the event of a disaster or system failure.

Anytime, Anywhere Access: Noobeh’s QuickBooks on Azure allows small businesses to access their accounting data from anywhere with an internet connection, which can be especially useful for remote or distributed teams.

Totally Private: Noobeh’s QuickBooks on Azure runs on the Microsoft Azure platform and uses private Microsoft accounts, keeping things absolutely private for your business.

Noobeh’s QuickBooks on Azure hosting is a modern cloud computing solution that can help small businesses streamline their accounting and financial operations, reduce costs, and improve their overall efficiency.

jm bunny feetMake Sense?

J

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ZERO TRUST – Every Email is Suspect

Electronic mail has become a standard for communications around the globe. Email can contain not just text, but can deliver documents, photos and videos and other media. Email allows people to contact others at any time and respond on their own schedule. Where previous methods of communicating with someone far away were expensive and time-consuming, email allows people to stay in touch no matter where they are as long as they can connect to the internet.

Yet email is not a fully secure communication medium, and a lot of people are just now figuring out just how vulnerable they may be. What was once considered a trusted means of communication has now become something to be suspicious of. For most users today, it is best to approach emails with a high degree of suspicion (zero trust), especially if they ask for personal information or contain links or attachments.

With email, someone could intercept the messages or even store messages without your knowledge or control. The smallest human error can have ripple effects that turn into waves of trouble because messages cannot usually be taken back. And then there are the threat actors, of which there are too many and they are far too clever.

Phishing has become a highly popular method of cyber-attack, probably because it works so well. It involves tricking people into giving away sensitive information like credit card numbers, social security numbers, and passwords. Phishing is fueling (phueling?) opportunities for malware infections and identity theft which can lead to financial loss, reputation damage and more. Any information an attacker can gain helps them get even more information and go deeper into the organization.

Protecting against phishing attacks requires vigilance and following best practices such as using strong and complex passwords, and two-factor or multi-factor authentication (MFA). Also, it is crucial that users avoid clicking on links in emails, and everyone should verify the email authenticity before responding, especially if sensitive information is involved.

To check the identity of the sender, mouse over (put your cursor over) the email address and it may show you the actual sender address. While the email may say the message came from somebody you know, you may find that the actual sender address is an obscure email address you don’t recognize.

Mouse over links in the email but don’t click on them. When you hover your cursor over the link, it may show you the actual url the link goes to. Like with email addresses, links can be named something other than the actual url. If it is a url or website name you recognize and trust, then type the url into your browser instead of clicking on the link, just in case.

Use multiple channels for communication. This means you should not just communicate with co-workers and others using email. It is always a good idea to have some other form of trusted means of communicating with someone, such as via telephone or a messaging application. When you receive an email requesting sensitive information or an email with file attachments, you should communicate with the sender on one of your other communication channels to verify the authenticity of the email or attachment.

Never ask the sender to verify their identity over the same channel as the original communication. If it is a hacker, you’ve just verified to them that they reached their target.

jm bunny feetMake Sense?

J

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Business Data Loss is a Growing Problem

The portable computer was the secret business weapon of yesterday and is today’s essential business tool. The processing power, portability, storage, and connectivity available with laptops, tablets and smartphones has created a seamless extension to the office. Business users can work with their applications and data from just about anywhere. While mobile devices are valuable when it comes to conducting business, they also pose additional security risks. Increased efficiency, mobility, and accessibility can also mean an increased potential for a data breach or business data loss.

The workforce of today is mobile enabled. Business users, owners and managers, accounting advisors and business consultants can access all the information and analytical capability they need to perform their jobs and make informed business decisions, capturing and collecting important information while keeping productivity at the highest levels no matter where they are.

“87% of businesses rely on their employees to use their personal mobile devices to access company apps”, according to a post by Perillon. Some studies have estimated that as much as 80% of the data a company has (like customer files, contracts, financial data, product specifications) might be stored on portable devices. This means that mobility comes with risk, which is why Mendelson Consulting and Noobeh cloud services utilize cloud-based platforms and services to keep data safe and secure.

According to business data loss statistics compiled by Businessdit.com, the two most common causes of data loss are hardware failure (40%) and human error (29%). Overall, malware causes 35% of all data loss, taking advantage of the 21% of files that businesses are not protecting at all.

The stats show that it takes approximately 206 days on average to even detect a data breach, the costs of downtime and losses average around $1,410 per minute for small businesses, and 22% of SMBs close after a ransomware attack.

Data loss or theft can create big business and legal problems, too. Customer or client privacy may be compromised, sensitive information may be exposed, and confidential plans may be made public if a business doesn’t take steps to secure mobile data.

“The average cost of a data breach in 2021 was $4.24 million. That’s a huge increase from the $3.86 million cost in 2020. And it’s only going to get more expensive in the future. Companies need to be prepared to deal with the fallout from a data breach, which can include everything from legal costs to damage to their reputation.”

Businessdit.com

There’s an old saying that there are only two types of businesses: those who have lost their data and those who will. Imagine the potential chaos, risk exposure, reputation damage and the expense of losing your valuable business data or having it exposed to unauthorized parties.

While computing mobility delivers a host of advantages to the business and the user, care must be taken to ensure security, privacy, and confidentiality of the business information and protecting against business data loss.

Increased exposure to liability is a reality for any mobile business, and the risk is only multiplied by the number of systems a company has in the field. Smart businesses reduce risk by deploying secure yet versatile platforms for their workers that allow data to be stored and protected in centralized environments rather than on individual computing devices.

Via the cloud, businesses of all kinds are reaping the benefits of new and innovative service delivery, achieving the freedom and functionality a mobile working model demands. Mendelson Consulting and Noobeh cloud services have the cloud solutions and managed IT services that provide the mobile capability businesses need, but with the additional protection, additional security, and ongoing management that the value of the data demands.

jm bunny feetMake sense?

J

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Preparing Your Business for Exploding Growth

Preparing for exploding growth in a business requires careful planning and strategic decision-making. To develop the information necessary to support these activities, businesses must implement their processes and systems to properly collect the data required. Unfortunately, many organizations fail to develop the systems which will support increased activity and business growth, only recognizing after the fact that the process support and the data they need isn’t there. To prevent being caught off guard with more business demand and not enough organization to support it, follow these recommendations to set the business up for success over the long run.

Set clear goals and adjust as required. You need to know what the business purpose is… the objective you hope to achieve with all this activity. Establish SMART goals – specific, measurable, achievable, relevant, and time-bound. With a set of smart goals and a well-defined objective, the business has a clear direction and a guide to assist in decision-making.

Build infrastructure that is scalable. If the business infrastructure can’t handle increased demand, the business can’t grow effectively. Scalable information technology and software systems, robust production capabilities with adequate human resource availability, and increased efficiency in supply chains will help the business meet increasing demand, while improved reporting and business intelligence helps to anticipate potential bottlenecks, allowing for plans to be developed to address them.

Make sure finance and accounting are set for growth. Strengthen overall financial management and review your financial processes to ensure they can accommodate growth. Implementing the right systems and software is necessary to not just optimize production and operations, but to provide a foundation for establishing sound accounting and financial practices which will help the business secure funding and manage cash flow effectively. A good way to evaluate your preparedness for growth is to prepare financial forecasts and stress tests to gauge your business’s financial resilience under various growth scenarios.

Streamline operations and automate where it makes sense. Evaluation of businesses processes is an ongoing task if your business is to continuously work to improve efficiency and effectiveness. Where opportunities for optimization and improvement exist, consider using automation and technology solutions to help streamline operations and reduce manual effort while remaining focused on enhancing customer experience and satisfaction through streamlined processes and improved service delivery.

Plan for Risk and Contingencies. You should try to identify potential risks and challenges associated with rapid growth, such as increased competition, supply chain disruptions, or changes in customer preferences. Develop contingency plans to mitigate these risks and ensure continuity of the business and operation. It may even make sense to consider diversifying your revenue streams to reduce dependency on a single market or product.

Monitor, adjust and adapt as needed. Key performance indicators (KPIs) should be regularly monitored, as should market trends, to stay informed about your business’s progress and to stay on top of industry developments. Use data analytics and reporting tools to gain insights and make data-driven decisions instead of operating on emotion. The business that plans for growth must remain agile and adaptable, adjusting strategies and operations as needed to accommodate changes in demand as they occur.

Preparation for rapid growth requires a proactive approach and continuous evaluation of your business’s readiness. Regularly reassess your strategies, make necessary adjustments, and stay focused on delivering value to customers as you scale.

Mendelson Consulting and the Noobeh cloud services teams are advisors and consultants with expertise in scaling businesses, and can provide valuable insights, guidance, and support throughout the growth process and beyond.

jm bunny feetMake Sense?

J

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Good and Proper Accounting for Small Business

There are many reasons why a small business needs to have quality accounting, and it isn’t just about the cash. Especially when a business is small or growing, a strong financial management and reporting process will benefit the business in a number of important ways. Managing the cashflow and keeping money in the bank to cover payroll and inventory is critical, but good accounting data helps support better decision-making for more than just cash management.

Accounting and financial systems help small businesses keep track of their financial performance. This includes monitoring income and expenses (money in and money out) and creating financial statements. By having accurate and up-to-date financial information, small businesses can make informed decisions about how to allocate resources and grow the business.

Tax compliance is another area where good accounting data is essential. Small businesses are required to file taxes just like larger ones, and proper recordkeeping helps small businesses stay compliant with tax laws and regulations and to avoid penalties and fines.
Securing funding for operations and growth is another area where quality accounting data is critical. Banks and investors usually require financial statements and other financial information before providing any funding. By having accurate and well-organized financial records, small businesses can demonstrate their financial health and increase their chances of securing funding.

Knowing more about the business is always helpful, but being able to look at trends and understand what the numbers indicate is the real power. From budgeting and forecasting to identifying and reducing areas of risk, accounting data is the foundation for developing a true understanding of business activity and performance and finding ways to improve.

Track business performance, remain compliant with taxes, and get funding or investment when it’s needed. With good and proper accounting supporting management decisions, decisions become more informed and relevant and are likely to bring a better result.

jm bunny feetMake Sense?

J