Category: Bookkeeping in Bunny Slippers

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Fix the Data, Then Let AI Scale It

For SMB’s Using Solutions like QuickBooks Online, Service Titan or Jobber, High-Quality Data Is Critical for AI

Many small and mid-sized businesses now run on a combination of operational and financial tools. A typical stack might be QuickBooks Online (QBO) for accounting plus Service Titan or Jobber for field operations. Noobeh helps these businesses centralize their data, making it available for analysis and AI.

What we increasingly find is that various AI vendors promise AI-powered forecasting, automation and insights, but AI does not create clarity on its own. When data across these systems is inconsistent or poorly structured, AI simply automates confusion. To get real value from AI, SMBs must first ensure their data is accurate, aligned, and trustworthy.

The Reality of Disconnected SMB Systems

For these small businesses, each system serves a different purpose. QuickBooks tracks financial transactions, revenue, and expenses, where Service Titan or Jobber manages the jobs, customers, technicians and billing. There may be problems lurking in these various systems, and it is often revealed when the data is centralized and made ready for reporting and AI-enabled analytics.

These problems arise when the same business concepts—customers, jobs, revenue, costs—are represented differently in each system. Common examples of this include jobs marked as complete in Service Titan or Jobber but not fully invoiced in QBO, or customers duplicated or named differently across platforms, or any situation where manual spreadsheet adjustments are needed to make the reports work.

Imagine training your AI on this data. It isn’t going to resolve the data issues or repair them, it will repeat them at scale.

A Practical AI-Ready Data Path for SMBs

Before deploying AI features across QBO, Service Titan or Jobber, our consulting teams help our clients focus on making sure the data is ready by cleaning and standardizing QBO financial data and ensuring jobs, customers, and invoices align across systems. Our cloud services team leverages Azure platform services to create automation and eliminate manual spreadsheets and workarounds. Then we centralize the data in Microsoft Fabric, creating a single source of truth allowing reports to be validated prior to laying AI on top. This approach turns AI from a grand experiment into a dependable business tool.

Trust Is the Real Measure of AI Success

AI only delivers value when business owners, finance teams, and operators trust the outputs. That trust comes from seeing numbers that reconcile, reports that make sense, and predictions that align with reality. When this alignment occurs through high-quality data, AI forecasts become credible and insights are explainable. Decision-making improves consistently.

Fix the Data, Then Let AI Scale It

AI can help SMBs compete with much larger organizations—but only when it’s built on a strong data foundation. QuickBooks Online, Service Titan, Jobber, and Microsoft Fabric form a powerful stack, but their value depends on data quality and alignment.

For SMBs, the winning strategy is clear: fix the data first, then let AI scale what’s already working.

jm bunny feetMake Sense?

J

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Software and the Business Lifecycle

Every year, roughly 4.5 million US small businesses are started. The fuel which drives the American economy, small businesses account for more than 99% of all businesses in the US. And job creation happens in small business, which means growth also happens here. Growth happens at every stage of a business if the business is moving forward. From just starting out to achieving large enterprise status, the lifecycle of a business carries with it a multitude of learning moments.

As businesses implement solutions to manage accounting and operational needs, there is often less consideration for the agility of the solution to meet changing and expanding business needs than there is for affordability and the immediacy of the implementation. Small business owners frequently adopt solutions because they fit the needs now, not understanding what may happen when the business outgrows the solution. Sometimes a product meets the functionality requirements quite nicely yet can’t handle the increasing volume. These are among the issues facing growing businesses and forcing stakeholders to make more buying decisions regarding the software supporting the operation.

Each stage of a business where functional or process requirements change drives to another software buying decision. This buying decision is most often met with angst, as considerations include not only cost, but data conversion vs re-loading, new process or system design and setup, user training, proofing the system (running parallel?) and a host of other issues, not the least of which is the business benefit to be derived.

If information is power, too many businesses are losing that power when they migrate from one software product to another.

Businesses often lose valuable historical information by leaving transactional and other detail data behind when they change from one business software system to another.  This should be an area of focus and key discussion point when any change to systems is considered.  After all, the insight and business intelligence gathered over the years was likely instrumental in helping the small business grow to become a successful big business and will continue to be important for years to come.

Maximizing a return on investment is crucial with any business expenditure, whether it is in people, processes or systems.

The selection of software to support the operation plays a most important role in finding that value return, as the software is what empowers the people, guides the processes and drives the systems’ foundation. Knowing the crucial positioning of the software selection in supporting business growth and recognizing that future changes may risk loss of valuable business intelligence, the importance of the initial selection becomes that much greater.

Mendelson Consulting will help you review your business and processes, building an understanding of what functionality needs to be supported and how the business intends to operate. For businesses looking to take the next step, we help identify where automation can improve efficiency and productivity. With that understanding, we help business owners and stakeholders navigate through the overwhelming landscape of solutions and approaches to find the right one for your business.

At every step and stage of business growth, Mendelson Consulting looks ahead to what’s next, helping our clients plan for the future.

While we don’t have a crystal ball, our experience coupled with industry and product knowledge allows us to make recommendations which minimize loss of valuable business intelligence while maximizing the ROI of the software which it informs.

jm bunny feetMake Sense?

J

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Why Small Businesses Need Proactive Accounting

It has been demonstrated time and again that businesses working with experienced accounting professionals can benefit from the strategic financial guidance and compliance support they may provide. Yet these factors alone are often not enough to make the business owner happy. For most small business owners and growing enterprise stakeholders, the lack of proactive advice compounded by slow responses to business requests are the primary reasons for leaving their CPA.

Even if they don’t know how to ask for it, small businesses want proactive attention from their accounting professionals. Small businesses want and need to get information when it matters, and they need help deciphering what the information really means.

It is common for professional accounting firms to simply wait for their clients to provide after-the-fact information from which reports are prepared and delivered long after their relevance has passed. These firms often see no sense of urgency in helping clients address the business issues facing them in real-time.

Business owners attempting to grow a small enterprise from their budding small business especially need the benefit of experienced insight into operational metrics, cash flows and overall business performance. Without this meaningful data and advice delivered in real-time, stakeholders don’t really know what is going on or if they’re on the right path.

Advice on business planning and financial strategies should come to business owners from their accounting professionals, but it often does not. It is interesting that so many firms list business planning and strategy among the services promoted on their websites, yet they just sit back and wait for clients to ask for help.

Regulatory and reporting requirements for businesses are ever-increasing, so it makes some sense that many professional practices continue to focus on taxes and compliance work. Firms may find it challenging enough to keep up with changes to these core services provided. Yet this is why practitioners should take notice and accept that their ability to meet changing market and customer demands is wrapped in their ability to leverage technology to do what people and process can’t do alone.

Information technology is needed to speed up the bookkeeping, accounting and reporting processes, and it takes even more technology to help turn data into relevant and useful information. This is where Mendelson Consulting and Noobeh cloud services can help.
Working with businesses of all sizes and encouraging participation by the accounting professional, Mendelson and Noobeh help businesses implement the technology that facilitates faster collection of information throughout the business and then applying solutions that reflect those numbers in ways that helps users visualize the meaning of the data.

Mendelson and Noobeh help CPAs and accounting professionals remove threats of competition and irrelevance by helping them work closer with and deliver greater value to their small business clients. Applying proven, innovative technologies with improved processing methods and controls leads to better information provided in a timelier manner, which returns to the client as a better result offering greater insight. This is what small businesses want from their CPA, and Mendelson Consulting and Noobeh Cloud Services helps professionals deliver it.

jm bunny feetMake sense?

J

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Deadline Approaching for QuickBooks Desktop Users

All QuickBooks Desktop Users Are Required to Upgrade to a Current Subscription Model by Sep 30. Yes, the time has come to buy in to the software subscription model or lose access to your books. But at least you get to keep using QuickBooks desktop software, which is worth a lot of you’re already invested in QuickBooks.

Effective Sep 30, 2024, all existing users of QuickBooks Desktop Pro, Premier, Mac, and Enterprise Solutions v21 (and earlier) must transition to the annual subscription model. For Pro and Premier users, this is a short reprieve. Previously Intuit had announced a July deadline for renewing Pro/Premier licenses. After the now-September deadline, there won’t be any new sales of Pro or Premier licenses. With some of the recent price increases it almost becomes a moot point, as QB Enterprise is now priced similarly (less?) than Premier.

Something notable in all of this is that versions sold under non-subscription one-time licenses will be discontinued entirely. That is just fine for many users, however, as the much older versions don’t “phone home” to authorize the license, so they can keep working. The downside to that is vulnerability. Outdated and unpatched software is more vulnerable to risk than software that is actively updated to protect against various exploits. Best practices demand keeping software updated and patched. Being out of support with your business financial and accounting software is not a position you want to find yourself in.

Starting Oct 1, 2024, QuickBooks Enterprise will be the only QuickBooks Desktop version available for new purchases. For very small businesses, this is going to be a challenge as QB Enterprise is not as affordable as Pro was. These businesses may find that QuickBooks Online works for them, but they will not only miss out on a great deal of QB Desktop functionality that is not present in Online, but they will also be locked into the QuickBooks Online service model of receiving product updates without announcement, not having a backup of your company data, getting bombarded with a revolving door of add-on apps, and having literally no control whatsoever of where your data lives and how Intuit and its companies are accessing it.

If you are using an older version of QuickBooks Desktop, upgrading to the subscription model before the deadline is crucial to avoid any interruption of services.

What does this mean?

  1. Service Discontinuation:
    Failure to upgrade will result in the discontinuation of services such as QuickBooks Desktop Payroll, Payments, Online Backup, online banking, system updates, security patches, and live support. This could potentially disrupt your business operations.
  2. Immediate Action Needed:
    To ensure uninterrupted business operations, we strongly recommend planning your upgrade without delay.
  3. Advantages of Upgrading:
    Intuit encourages existing Desktop subscribers to upgrade to the current version (Desktop 2024) to benefit from the latest features, improvements, security updates, and bug fixes. Updated software also improves compatibility with current versions of Windows, Microsoft Office applications, Gmail services and other solutions that use modern methods of account protection and authentication.

At that time, you may also want to consider your alternatives to how and where you run your QuickBooks Desktop software.

Intuit offers “cloud access” with their QuickBooks Enterprise licensing, but this option is not your only or best option for running your QuickBooks Desktop/Enterprise software in the cloud.

With the bad guys (hackers) and malware being as prevalent as they are, businesses must be vigilant in securing their business and financial information. Shared hosting platforms where service providers allow many users from many businesses to operate on the same servers simply cannot provide the level of security or protection most businesses need.

Noobeh QBonAzure offers some limited shared hosting, but only for customers that have limited requirements and only for a few users. When a company needs more than just “vanilla” hosting for their valuable financial data, we strongly recommend going the private route and having your own cloud server.

Not just a “dedicated” server in a service provider’s network, Noobeh works only in the private Microsoft account of each customer, ensuring that there is absolutely no sharing of any resources with other customers. This allows us to build a system that works specifically for your business, with all the applications and services needed to support all aspects of operation. There aren’t different levels of service or service packages; each system is built and sized for the customer’s unique requirements, and we don’t charge per-application or silly things like that. You need what you need to run your business, and we host that.

Connect with us if you have any questions or need assistance during this transition. We will help you navigate the changes and understand how best to proceed for your business and circumstances, engaging with the right products and services to ensure continuity and set you up for greater future success.

jm bunny feetMake Sense?

J

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Help Your Business Streamline Operations and Bolster Agility

The landscape of information management is swiftly evolving, demanding that businesses prioritize enhanced efficiency and innovation within their IT infrastructure to attain peak performance and profitability. Cloud platforms emerge as indispensable allies in this pursuit, empowering businesses to streamline operations and bolster agility across various workflows, from finance to customer service and beyond.

In today’s technology-driven business environment, a modernized IT framework is imperative. While web-based applications and cloud-based software are often seen as panaceas, they frequently fall short of expectations, leaving businesses entangled in a web of inadequate solutions. The crux lies not just in software, but in establishing a robust IT foundation that seamlessly integrates applications and processes, enabling efficient data flow without the risk of errors or loss.

Cloud platforms not only facilitate seamless collaboration and remote access but also provide centralized data access, enhancing workflow efficiency and inclusivity (no more data silos!). Furthermore, the integration of connectivity solutions ensures smooth data flow throughout the system, minimizing errors and maximizing accuracy.

As businesses increasingly rely on interconnected data ecosystems, there arises a demand for professionals who are adept at navigating and optimizing these connections. Traditionally the realm of IT specialists, this responsibility is now shifting towards accounting and finance teams, reflecting the profound financial implications of every business operation.

Noobeh cloud services and Mendelson Consulting teams work with accountants, CFOs and operations professionals who wish to transform business activities into digital workflows and dynamic sources of intelligence and insight.

Using platforms such as Microsoft Azure, PowerBI and more, plus leveraging solutions such as Clearify’s QQube for QuickBooks, Noobeh helps growing businesses implement the platforms and services that support greater efficiency now, and which have the agility to adjust and adapt to changing conditions, ensuring future support and service.

Gone are the days when accounting and finance were mere repositories of historical data; today, they serve as frontline guardians of business viability. Microsoft Azure cloud platform and services from Noobeh, your business applications, and direct data integrations furnish businesses with real-time insights, transcending conventional silos of historical data and illuminating the intricacies of business performance.

jm bunny feetMake Sense?

J

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Cloud Platforms for Client Data Help Reduce Workload Compression in Accounting and Finance

Accounting professionals have always viewed much of their work as being seasonal, waxing and waning with the turn of the months. From monthlies and quarterlies to the annual tax return, accountants’ work is focused as much on when as it is how much work must be completed. This regularity in the timing of the work has created somewhat of a false barrier to efficiency, largely because many professionals wait for the workload to appear, and it always appears at the last minute. Instead, we suggest leveraging technology to create new working models with clients to alleviate workload compression and deliver improved service and insight in real time, when it really matters.

Accounting is no longer considered to be a final resting place for financial and performance information. Accounting isn’t passive; it is an active participant in developing and managing data as it flows through a business. Professionals who continue to perform write-up and other time-consuming “re-accounting” tasks will often find that their approach removes them from the truly interesting part of the job. Instead, when the professional participates with their clients’ businesses and information on a regular basis, the accounting data can be adjusted so it is treated properly from the start. Better data provides for more informed decision making, and this is the real benefit the accountant can deliver.

The key for every accounting professional is the technology and how it might be applied to decompress the workload and even things out. Structuring standard processes for client intake, implementing workflow tools to closely manage data and deliverables, and improving the speed and quality of internal communications are all areas where tech can make the work more consistent and manageable. Much focus can be placed on the technologies a modern accounting firm would apply to its own workflows and data handling processes, yet there is often little consideration for how the accounting professional might maximize efficiency as well as effectiveness in working with the client data at the source.

Most fundamentally, accountants typically work in places where the client or data is not. Business is done at the business location, and that’s usually not where the public accountant is. Even in large enterprise, the work gets done and data created by others than those in finance, so it is up to finance to find the way to gain access to the data and ensure its proper treatment throughout the system. This is among the reasons for the emergence of remote access solutions and services. Through remote access the professional can access the information of the client businesses, performing data entry or adjustments directly into the client’s accounting system and avoid lengthy reviews and write-ups later.

While remote access solutions may work for some, the time-sharing approach that leaves the client waiting while the accountant does the work does little to maximize the efficiency of either party. Instead, an online working model that allows the client and the accounting professional to work independently yet collaboratively addresses the needs of both.

Online working models in no way require web-based or online applications as the sole foundation. For many operations, online or web-based versions of accounting and line-of-business applications lack the cohesion and functionality that more robust desktop and network applications can provide. Where some businesses have limited functional requirements that a simpler online app may meet, others continue to rely on the maturity and proven functionality of desktop solutions. For these businesses, the adoption of virtual IT platforms brings the “online” working model, system agility and managed service potential that are at the center of web-app popularity.

Once the accounting professional has access to the clients’ systems as well as the data they produce, the accountant can take a more proactive approach to correction and adjustment, as well as gaining a basis for providing insight and advice. The after-the-fact approach to accounting is the essential flaw in attempting to decompress the workload of an accounting practice. As long as the tabulation and treatment of business data remains a job to be completed at the end of the period, there will always be urgency in completing the task and the value of the work product is unlikely to increase.

However, through the intelligent application of technology – online application services and virtual computing platforms – accounting professionals can not only help their clients embrace transformative efforts to improve business and performance, but the accountant can relieve workload compression while delivering even greater value on a continuous basis.

jm bunny feetMake Sense?

J