It’s Not Easy Being Small – Thoughts on the Disruption and Rethinking Business Priorities

The global pandemic has been the source of disruption to business and personal lives for over a year now and businesses have found that, regardless of the challenges they face, business must continue.

With operations and supply chains strained and positive cash flow at a premium, companies everywhere are focusing on the fundamentals while enabling work-from-home and distancing mandates. COVID-19 has, in many ways, become the event that is forcing many businesses (and entire industries!) to rethink how they operate, and to look to transform their global supply chain models.

A fact that can’t be argued with is that the pandemic has exposed where many businesses are vulnerable, being heavily dependent on supplies of raw materials or finished products that are no longer readily available.

What’s also been exposed is the lack of agility in business I.T. infrastructure, as operations struggle to find ways of continuing operations with reduced personnel or users working from various locations and finding that their systems aren’t really helping in those efforts.

“Supporting small manufacturers has probably never been more important that it is now”, said a panelist at the “National Conversation with Manufacturers” session hosted by the National Institute of Standards and Technology’s Hollings Manufacturing Extension Partnership (NIST MEP). While larger companies are certainly impacted by what’s happened this year, small manufacturers face the challenge of running a company with a smaller available base of resources, technology and supporting tools.

“The conversation’s participants represented very small manufacturing companies with fewer than 20 workers. They all recounted a mad scramble over the past six months. First, they had to figure out whether their operations were essential enough to stay open under their state-mandated shutdown orders.

Then began the efforts to keep their workers safe, implement cleaning regimens, source protective materials, respond to public health protocols that evolved during the pandemic, determine what emergency support they qualified for, and go through the steps to access funds. All of this was being done with a small staff that needed also to continue getting product out and deal with obstacles to normal operations. Hurdles included delays and disarray in the supply chain, disruption in cash flow, with both account receivable extensions and overnight changes in credit terms, shipping impediments and customers still expecting on-time deliveries.”

https://www.nist.gov/blogs/manufacturing-innovation-blog/sometimes-its-not-easy-being-small-manufacturer?utm_medium=email&utm_source=marketingcloud&utm_campaign=

To add to the troubles, disruptions in global trade with China have created significant impact in supply chains worldwide. Companies who rely on direct and secondary suppliers in China are currently experiencing significant disruption, and this is likely to continue. But it isn’t just China… countries around the globe are experiencing challenges with having enough personnel, materials and technology to deliver their goods.

For so many years, businesses have focused on optimizing their supply chains to minimize costs, reduce inventories, and increase asset utilization. This streamlining has also removed the buffers and the flexibility to absorb disruption. COVID-19 has shown that many companies aren’t aware of their vulnerability when supply chains suffer from a global shock of some type.

So, how can organizations respond to the immediate challenge?

There are steps that businesses can take to help address the changing conditions facing businesses today, and a major item that should be addressed is the alignment of IT systems and support to evolving work requirements. Further, enhancements in operational systems should be made to illuminate the extended supply network and enhance inbound materials visibility, and a new focus on production scheduling agility as well as evaluating alternative outbound logistics options should be approached.

NOOBEH’s cloud solutions have been the foundation for business continuity and operational support throughout these difficult times.

We’ve helped companies around the country implement Microsoft Azure cloud servers where they are able to run their entire operations. From order entry, manufacturing, inventory management, pack and ship, and through to accounting and finance – businesses run their applications, integrations and services that allow them to keep the business operating even with reduced personnel or as their users are forced to work from home. OneDrive and SharePoint file storage, and TEAMS for closer collaboration and simplified access to information, helps hybrid working models and distributed workgroups stay in step with projects and business goals.

As a Microsoft Cloud Solution Provider, Mendelson Consulting and NOOBEH provide and administer Microsoft 365 and Azure services, enabling us to more closely manage the licensing and computing platform to make sure it works in the best possible way for your business. With NOOBEH managing your services, you get predictable performance at predictable costs, allowing your business to operate without interruption or subscription overages.

As the past year has proven, life is unpredictable. Let Mendelson Consulting and NOOBEH help your business implement the cloud services and technologies that will give your organization the ability to adjust to changing conditions because you’ll have the most agile IT platform available.

jm bunny feet

Make Sense?

J

Where in The World is Your Data?

Where in the World is Your Data? Even better.. where would you like it to be? In a datacenter near you? In a datacenter far away from you? Maybe you’d like your production system nearby, but backups stored on the other side of the country. Or perhaps you want redundant systems on each coast as well as something somewhere in the middle.
With Microsoft Azure as your platform, you have all the choices in the world, literally.

Microsoft Azure is the platform of choice for businesses of all sizes, offering virtualized infrastructure and services that can be tailored and tuned to meet the unique needs of any organization. No longer tied to on-premises infrastructure, companies find that they can implement better and more comprehensive solutions because they have the agility to adapt systems to immediate needs while retaining the ability to adjust as conditions change.

With Microsoft Azure and Microsoft 365 Services, NOOBEH enables businesses to focus on transformation and improving efficiency, not the IT that supports it.

NOOBEH cloud services, part of the Mendelson Consulting team, sets up Azure infrastructure and manages it for their clients. Business users focus on getting their work done, not on the IT supporting it. NOOBEH QuickBooks on Azure services give small and medium size businesses the most flexible and resilient infrastructure available to run all their desktop and network applications.

Because QuickBooks is rarely a standalone solution, NOOBEH QuickBooks on Azure services have no limitations on what add-ons, extensions, integrations or other applications the business may need to use. All the software a business needs can be deployed on the platform, allowing the company to keep its information systems and assets secure, fully-managed and available when and where they are needed.

While NOOBEH uses Azure platform and Microsoft 365 services to continue to deliver new capability for private sector users, Microsoft is advancing innovation in the delivery of connected services and computing power for private and government sector users wherever it is needed. Azure Modular Datacenters represent a partnership that delivers computing and communications capacity anywhere in the world… and beyond.

Microsoft Azure Modular Datacenters and SpaceX

The Azure modular datacenter is basically a “data center in a box”. It comes with everything needed to deliver computing capacity anywhere in the world.

“We designed the Azure Modular Datacenter (MDC) for customers who need cloud computing capabilities in hybrid or challenging environments, including remote areas. This announcement is complemented by our Azure Space offerings and partnerships that can extend satellite connectivity anywhere in the world. Scenarios range from mobile command centers, humanitarian assistance, military mission needs, mineral exploration, and other use cases requiring high intensity, secure computing on Azure.”

https://azure.microsoft.com/en-us/blog/introducing-the-microsoft-azure-modular-datacenter/

It has power and everything else it needs, and now it also has the connectivity needed, even when there is no (zip, zero) infrastructure. Microsoft has partnered with SpaceX, using SES satellites to bring Internet connectivity to remote areas.

“We can connect via satellite links any element on the Earth to another point on the Earth..”

https://arstechnica.com/information-technology/2020/10/microsofts-new-data-center-in-a-box-will-use-spacex-starlink-broadband/

They’re calling it part of “a multi-orbit, multi-band, multi-vendor” approach to connectivity. That’s pretty cool, if you ask me.

It takes the whole bookkeeping in bunny slippers philosophy of “work when and where it works for you” to an entirely new level.

Make Sense?

jm bunny feet

J

Building A Solid Foundation for Business Cybersecurity

The cybersecurity threat landscape has changed dramatically in the last few years. No longer primarily a big-business concern, cybersecurity has become a key focus of businesses small and large. Attacks on SMBs are on the rise, perhaps because they represent a plentiful and often easy target. And the cost of damage and disruption to business just keeps going up.

Cybersecurity is not a problem you can simply throw a bunch of money and tools at to fix.

No matter how much great software or fancy systems you implement, the people will always be a big part of the equation. The root cause of over half the data breaches reported is a result of negligent employees or contractors.

That means that nearly half of all attacks are being executed through phishing or social engineering. The only tool you can apply to this problem is education. Efforts should be focused on security awareness and training workers to be more cautious to the point of almost being paranoid. Better to be safe than sorry in this case.

Training workers to be more careful as they work with emails, documents and websites is part of it, but there is much more to making sure the business is addressing the entire cybersecurity issue. NIST (National Institute of Standards and Technology) offers a wide variety of information and guides that businesses can use to learn more about and implement cybersecurity practices. Among these resources is the Cybersecurity Framework.

According to NIST, “the Framework focuses on using business drivers to guide cybersecurity activities and considering cybersecurity risks as part of the organization’s risk management processes.” It is a highly useful tool in helping the business align and prioritize activities with business requirements, risk tolerances and resources. The standard framework includes elements that are consistent and common across sectors and critical infrastructure, so it can be oriented to any business.

Even if the business is not prepared to delve into the details of a comprehensive cybersecurity policy and guideline, a basic outline and approach cannot be avoided without asking for disaster.

Putting this squarely into the Risk Management category, there is an ongoing process of identifying, assessing, and responding to risk situations or conditions. To manage the risk, businesses need to consider the likelihood that an event will occur and what the potential impact is as a result.

Knowing the acceptable level of risk for reaching the business objective is the risk tolerance. If a business understands its risk tolerance, the company can prioritize cybersecurity activities and make informed decisions about cybersecurity expenditures.

There are five key functions to consider as it relates to cybersecurity risk: Identification, Protection, Detection, Response and Recovery. How the business addresses each of these in the context of the systems and activities is essentially the business’s cybersecurity posture, a high-level and somewhat strategic view of the organization’s management of cybersecurity risk.

The key to building a solid foundation for  business cybersecurity practice is to establish a platform where all the business applications and data can be identified and access secured.

User desktops, productivity applications, operational software and business data can be hosted on private cloud servers, allowing the business to fully-manage data and application access. The server-based model reduces or eliminates the need to sync data to devices, and remote desktops keep user environments secure, patched and up-to-date.

Our consultants can’t write your cybersecurity policies or determine your risk tolerance, but we can help implement a solution that improves fault tolerance, resilience, and recovery.

Make Sense?

J

Cloud for Small Business: Gain Hardware Independence

Small businesses tend to approach their business IT in terms of the tangibles.. the hardware and software they can see and touch.

The desktop PCs where the programs are installed, the server in the back room where the files are stored, and the backup that goes offsite (tapes? discs? usb drives?) is the stuff most small business owners think of when asked about the computing technology they use. This view isn’t very comprehensive when it comes to considering the costs of purchasing and maintaining IT in the business, yet it identifies a major problem with the typical small business IT approach.

The problem is the dependency on the hardware and the reliance of the small business on the operation of individual computers.

The solution to this reliance on on-premises hardware? The cloud.

The solution to the problem isn’t centered on using web-based applications. The real solution to this small business IT problem is cloud platform, like Microsoft Azure. When businesses deploy a private cloud server they get solution that allows them to run all their desktop and network applications and store their data on a virtual platform that isn’t tied to any particular piece of hardware in the office.

Microsoft Azure offers virtual computing resources, managed and secured on Microsoft’s hardware in Microsoft datacenters. Rather than purchasing and maintaining hardware on-premises, business can deploy virtual networks and servers on the Azure platform. This makes the systems far more versatile and resilient than would be affordable to do otherwise. Surprise server hardware failures become a thing of the past, and buying ahead for possible future needs is no longer required because the systems can be upgraded on demand.

Businesses still need desktops where users access their programs and data, but the “desktop” can be a cloud desktop rather than the local PC desktop.

Remote desktops on the cloud server keeps software licensing and business information securely stored on the cloud server rather than being resident on user computers where it is more easily compromised. Users may still browse the internet and do other things with the local PC desktop, but using the cloud desktop for business applications and data means that just about any PC could safely be used for work.

When applications and data are managed on-premises, it makes changing servers or workstations a big deal. 

Changing desktops or servers means that software must be uninstalled and reinstalled, data must be migrated and user profiles and permissions may need to be recreated. When the cloud server is where users get their desktops, computer workstations become interchangeable because nothing is really installed on them other than the connection to the cloud desktop. This is also why traveling laptops and home computers become more secure for business use, because the applications and data are really running on the cloud server and not on the local device.

The cloud platform provides what the business needs without the lock-in to on-premises hardware or SaaS/Web-based software.

Rebuilding servers due to hardware failures, upgrading systems to handle future growth or replacing aging hardware all contribute to the unpredictable cost of managing and maintaining on-premises computer systems. SaaS and web-based software solutions lock-in data and lock-out many future options, yet they don’t address user desktops and the rest of the applications and data the business needs.

Rather than risking outages and lost productivity, businesses are finding that running their systems on a managed cloud platform provides more stability and consistent performance for a reasonable and more predictable cost. Desktop and server software licensing is able to service multiple locations when installed on a cloud server, and workers at home can access the tools to be just as productive as they are in the office (maybe more).

Make Sense?

J