Category: Cloud Solutions

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It’s Not Easy Being Small – Thoughts on the Disruption and Rethinking Business Priorities

The global pandemic has been the source of disruption to business and personal lives for over a year now and businesses have found that, regardless of the challenges they face, business must continue.

With operations and supply chains strained and positive cash flow at a premium, companies everywhere are focusing on the fundamentals while enabling work-from-home and distancing mandates. COVID-19 has, in many ways, become the event that is forcing many businesses (and entire industries!) to rethink how they operate, and to look to transform their global supply chain models.

A fact that can’t be argued with is that the pandemic has exposed where many businesses are vulnerable, being heavily dependent on supplies of raw materials or finished products that are no longer readily available.

What’s also been exposed is the lack of agility in business I.T. infrastructure, as operations struggle to find ways of continuing operations with reduced personnel or users working from various locations and finding that their systems aren’t really helping in those efforts.

“Supporting small manufacturers has probably never been more important that it is now”, said a panelist at the “National Conversation with Manufacturers” session hosted by the National Institute of Standards and Technology’s Hollings Manufacturing Extension Partnership (NIST MEP). While larger companies are certainly impacted by what’s happened this year, small manufacturers face the challenge of running a company with a smaller available base of resources, technology and supporting tools.

“The conversation’s participants represented very small manufacturing companies with fewer than 20 workers. They all recounted a mad scramble over the past six months. First, they had to figure out whether their operations were essential enough to stay open under their state-mandated shutdown orders.

Then began the efforts to keep their workers safe, implement cleaning regimens, source protective materials, respond to public health protocols that evolved during the pandemic, determine what emergency support they qualified for, and go through the steps to access funds. All of this was being done with a small staff that needed also to continue getting product out and deal with obstacles to normal operations. Hurdles included delays and disarray in the supply chain, disruption in cash flow, with both account receivable extensions and overnight changes in credit terms, shipping impediments and customers still expecting on-time deliveries.”

https://www.nist.gov/blogs/manufacturing-innovation-blog/sometimes-its-not-easy-being-small-manufacturer?utm_medium=email&utm_source=marketingcloud&utm_campaign=

To add to the troubles, disruptions in global trade with China have created significant impact in supply chains worldwide. Companies who rely on direct and secondary suppliers in China are currently experiencing significant disruption, and this is likely to continue. But it isn’t just China… countries around the globe are experiencing challenges with having enough personnel, materials and technology to deliver their goods.

For so many years, businesses have focused on optimizing their supply chains to minimize costs, reduce inventories, and increase asset utilization. This streamlining has also removed the buffers and the flexibility to absorb disruption. COVID-19 has shown that many companies aren’t aware of their vulnerability when supply chains suffer from a global shock of some type.

So, how can organizations respond to the immediate challenge?

There are steps that businesses can take to help address the changing conditions facing businesses today, and a major item that should be addressed is the alignment of IT systems and support to evolving work requirements. Further, enhancements in operational systems should be made to illuminate the extended supply network and enhance inbound materials visibility, and a new focus on production scheduling agility as well as evaluating alternative outbound logistics options should be approached.

NOOBEH’s cloud solutions have been the foundation for business continuity and operational support throughout these difficult times.

We’ve helped companies around the country implement Microsoft Azure cloud servers where they are able to run their entire operations. From order entry, manufacturing, inventory management, pack and ship, and through to accounting and finance – businesses run their applications, integrations and services that allow them to keep the business operating even with reduced personnel or as their users are forced to work from home. OneDrive and SharePoint file storage, and TEAMS for closer collaboration and simplified access to information, helps hybrid working models and distributed workgroups stay in step with projects and business goals.

As a Microsoft Cloud Solution Provider, Mendelson Consulting and NOOBEH provide and administer Microsoft 365 and Azure services, enabling us to more closely manage the licensing and computing platform to make sure it works in the best possible way for your business. With NOOBEH managing your services, you get predictable performance at predictable costs, allowing your business to operate without interruption or subscription overages.

As the past year has proven, life is unpredictable. Let Mendelson Consulting and NOOBEH help your business implement the cloud services and technologies that will give your organization the ability to adjust to changing conditions because you’ll have the most agile IT platform available.

jm bunny feet

Make Sense?

J

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Where in The World is Your Data?

Where in the World is Your Data? Even better.. where would you like it to be? In a datacenter near you? In a datacenter far away from you? Maybe you’d like your production system nearby, but backups stored on the other side of the country. Or perhaps you want redundant systems on each coast as well as something somewhere in the middle.
With Microsoft Azure as your platform, you have all the choices in the world, literally.

Microsoft Azure is the platform of choice for businesses of all sizes, offering virtualized infrastructure and services that can be tailored and tuned to meet the unique needs of any organization. No longer tied to on-premises infrastructure, companies find that they can implement better and more comprehensive solutions because they have the agility to adapt systems to immediate needs while retaining the ability to adjust as conditions change.

With Microsoft Azure and Microsoft 365 Services, NOOBEH enables businesses to focus on transformation and improving efficiency, not the IT that supports it.

NOOBEH cloud services, part of the Mendelson Consulting team, sets up Azure infrastructure and manages it for their clients. Business users focus on getting their work done, not on the IT supporting it. NOOBEH QuickBooks on Azure services give small and medium size businesses the most flexible and resilient infrastructure available to run all their desktop and network applications.

Because QuickBooks is rarely a standalone solution, NOOBEH QuickBooks on Azure services have no limitations on what add-ons, extensions, integrations or other applications the business may need to use. All the software a business needs can be deployed on the platform, allowing the company to keep its information systems and assets secure, fully-managed and available when and where they are needed.

While NOOBEH uses Azure platform and Microsoft 365 services to continue to deliver new capability for private sector users, Microsoft is advancing innovation in the delivery of connected services and computing power for private and government sector users wherever it is needed. Azure Modular Datacenters represent a partnership that delivers computing and communications capacity anywhere in the world… and beyond.

Microsoft Azure Modular Datacenters and SpaceX

The Azure modular datacenter is basically a “data center in a box”. It comes with everything needed to deliver computing capacity anywhere in the world.

“We designed the Azure Modular Datacenter (MDC) for customers who need cloud computing capabilities in hybrid or challenging environments, including remote areas. This announcement is complemented by our Azure Space offerings and partnerships that can extend satellite connectivity anywhere in the world. Scenarios range from mobile command centers, humanitarian assistance, military mission needs, mineral exploration, and other use cases requiring high intensity, secure computing on Azure.”

https://azure.microsoft.com/en-us/blog/introducing-the-microsoft-azure-modular-datacenter/

It has power and everything else it needs, and now it also has the connectivity needed, even when there is no (zip, zero) infrastructure. Microsoft has partnered with SpaceX, using SES satellites to bring Internet connectivity to remote areas.

“We can connect via satellite links any element on the Earth to another point on the Earth..”

https://arstechnica.com/information-technology/2020/10/microsofts-new-data-center-in-a-box-will-use-spacex-starlink-broadband/

They’re calling it part of “a multi-orbit, multi-band, multi-vendor” approach to connectivity. That’s pretty cool, if you ask me.

It takes the whole bookkeeping in bunny slippers philosophy of “work when and where it works for you” to an entirely new level.

Make Sense?

jm bunny feet

J

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Update your Mac to keep getting Office application updates

Microsoft’s upcoming November 2020 update has some direct impacts to users running macOS, especially if running macOS 10.31 or earlier. As of November 10, 2020, existing Microsoft 365 for Mac users running macOS 10.13 or earlier will not receive any further Office application updates. If the machine is upgraded to macOS10.14 or later, updates will be allowed to proceed on that computer.

With the Microsoft 365 for Mac November 2020 update, users running macOS must be running 10.14 Mojave or later in order to continue to receive updates for Office applications, and any new installs of Microsoft 365 for Mac will require macOS 10.14 or later.

Word, Excel, PowerPoint, Outlook and OneNote are the applications included which will no longer receive updates – including security updates – if the macOS they’re running on is too outdated.

Among the benefits of using Microsoft 365 is that the software is always kept up to date, including enhancements and new features as well as security and safety updates that help keep the software (and the associated data) more secure. You may continue with the older version of macOS, and your Office applications will continue to work. But losing out on updates not only keeps you from benefitting from the most current capabilities of the software (and getting full value from your subscription), but it also puts your security and compliance at risk.

Microsoft 365 applications are continuously updated with new features, connected services and enhancements to security. Modern operating system platforms are necessary to support some of these improvements, requiring users to update their computer operating systems as well as the applications running on them. With the Microsoft 365 November update, Mac users need to be running one of the three most recent versions of macOS to keep their Office applications recent, too.

Make Sense?

J

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Office 2013 Loses Support for Commercial Office 365 Services

If you’re not on a subscription for your Office desktop applications, you may lose access to your email box and other services.  Why? Because Microsoft announced that, effective October 13th, 2020, Office 365 services (like OneDrive, Hosted Exchange and more) will only support client connectivity from subscription clients or perpetual clients with mainstream support.

Basically this means that Office 2013 is about to be no fun any more.

You won’t be able to use Office 2013 Outlook to connect to your Microsoft-hosted Exchange mailbox, and your Word and Excel won’t connect to OneDrive.  If you are with a hosting provider who supplies your Office licenses as part of the service, cross your fingers and hope that it isn’t Office 2013. It will be pretty frustrating if your Outlook suddenly has problems accessing your Microsoft-hosted mailbox.

Like many other products, a lot of the functionality in the desktop software has been turned into web service and the Microsoft Office applications are a great example. With cloud connectivity being the focus, desktop solutions are more frequently leveraging online resources to extend and expand their capabilities. This also means they’re more frequently turning from one-time software purchases to subscription service.

After October, Microsoft’s ongoing investments in the Office 365 cloud services – including Exchange Online, SharePoint Online, and OneDrive for Business – will be made based on “post-Office 2013 requirements”.  Now is the time to migrate your Office 2013 to Microsoft 365 Apps (formerly Office 365 ProPlus). We highly recommend this move anyway, so businesses can take advantage of using their Office applications seamlessly on Azure servers as well as their local PC desktops and mobile devices.

Users of Office 2016 and Office 2019 have a little more time before their software no longer supports the cloud services. That end date is currently October 2023. You can find the support lifecycle site for Office mainstream support dates here.

It isn’t that Microsoft plans to actively block older Office clients from connecting to Office 365 services. It’s just that older applications may have performance or reliability issues when they try to connect to the constantly-updated cloud services.  Increased security risks are certain and users may even find that they are no longer compliant with certain requirements. The big thing is that Microsoft support will likely not be able to resolve issues related to unsupported connections.

The days of buying software once and running it forever are just about over.

Developers have recognized that cloud services can expand and enhance their solutions in ways that static local installation can’t. For many businesses, it becomes easier and ultimately more efficient to migrate to subscription service for IT platform and software. Azure cloud servers, for example, allow businesses to always have modern infrastructure that is more fault tolerant and agile than on-premises hardware.

Combing these benefits with software that is cloud-connected and always up to date means the business never faces lost productivity or revenues due to outdated systems or lost compatibility with newer solutions.

Make Sense?

J

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Strong Passwords and MFA : It’s All About the Bots

Robbie the Robot from movie Forbidden Planet

You may have noticed that more online services are requiring strong passwords – cryptic phrases or letter combinations along with symbols and numbers – and Multi-Factor Authentication (MFA). The goal is to keep services more secure than a simple password allows.

These service providers have recognized that their services are far more secure when the user has to prove they are who they are, and prove it in more than one way. A password plus a special code texted to your phone, or maybe an email to your backup email account are examples of MFA. This means that the password alone isn’t good enough to gain access; the user must satisfy an additional challenge to confirm their identity.

Why is this additional level of account security a good idea? BOTS, that’s why.

A bot is a software application that is programmed to do certain tasks. Bots are automated, which means they run according to their instructions without a human user needing to start them up. Bots often imitate or replace a human user’s behavior. https://www.cloudflare.com/learning/bots/what-is-a-bot/

Bot (like roBOT) does what you tell it. Give it instructions and it runs. Give it some rules to follow and actions to perform when certain conditions are met and off it goes.

The problem with bots is that not just the good guys use them. Bad guys use them… a lot.

Bots can send emails, engage in chats and help you reset your password. They can also carry out cyberattacks at a pace that no human could match. Bots will search for public IP addresses, they’ll pummel an address with intrusion attempts and logins and may keep trying until they’re either successful or they give up. Bots are very good at brute force, because they have all the patience they need. It’s software, so it doesn’t get tired or bored and it can be programmed to not give up.

This is among the reasons for Noobeh’s strict password policy and why we strongly recommend our clients don’t store their passwords to make connecting to the service faster and simpler. Fast and simple is good but not where security is concerned. Our goal is to not only keep your applications and data available for anytime/anywhere access, we want to keep your cloud environment secure and as safe as possible.

Contact us today to get the cloud hosting platform your business needs, along with the privacy and security features the Microsoft Azure platform can provide. Keeping your systems secure isn’t just about keeping your secret password a secret. It’s about putting in place the best methods possible to ensure that your account doesn’t get compromised because a bot guessed your pet’s name.

Make Sense?

J

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For Accounting Professionals: Private Hosted Solutions and Helping Clients Cope with the New Normal

Accounting professionals have an opportunity right now to help their business clients through the difficulties presented by the COVID-19 pandemic. With work-from-home mandates and increasingly fluid reporting requirements to support grants, loans and loan forgiveness, business owners need all the support and good advice they can get.

The global pandemic is changing the landscape of business worldwide. Many small businesses in the US have either closed or are on the brink, looking for ways to keep the doors open and employees paid. Supply chains are strained, distribution has slowed, and workers are being asked to work from home if possible.

These are challenging times, but the guidance and support you can provide to your business clients can be just what they need to help keep the doors open and workers producing. Remote access, cloud hosted applications and data, and real-time accounting support and management reporting are the weapons you and your clients will use to fight the conditions that are currently working against you both.

Help your clients deploy cloud hosting services for their entire business.

Running applications and storing data on an in-house network increases the cost and complexity of supporting a remote or mobile workforce, for you and for your clients.

Remote access and supporting work from home requires that users have the means to communicate with each other and to collaborate on the work. Tools to support communication and collaboration are critical when the workforce is distributed, operating from a variety of locations and with whatever device is available. Yet business owners, operators and managers may find that collaboration apps and other online tools don’t provide access to the applications and data required to do all their work.

To address the problem of working on client data, some accountants may install the client software and copy the data to their own in-house networks. This creates a situation where the accountant is paying for computing resources, space and management of client applications and data in addition to their own. This increases the cost of internal operations for the accounting firm and can impact internal system performance while also reducing overall productivity.

More to the point, this model only supports doing after-the-fact work for the client, which results in the data and reporting being outdated and far less useful to the client in supporting daily decision-making. This model also does nothing to help the firm with their own possible work-from-home needs even as IT support and on-site service becomes more limited.

Accounting professionals wanting to provide services to clients proactively rather than reactively must have real time access to the same applications and data that the client uses. The old fallback to remote control solutions is one approach, yet it is not really an optimum solution to the problem.

Remote control, like PCAnywhere, GoToMyPC or LogMeIn expose the professional to more of the client computing environment than is necessary, introducing risk and the potential for blame if something goes wrong. And remote-control solutions are single user, reducing productivity because the client can’t use their system while the accountant controls the computer. RC solutions also rely on the availability and function of the on-premises systems. If the on-prem systems aren’t turned on, up and running and accessible, then the remote user can’t connect.

It may be that online or web-based applications are an option, but for many businesses they aren’t really a viable solution. QuickBooks Online is simplified software and is not appropriate or usable for many businesses. The QBO subscription model is per-company, limiting options and reducing cost-efficiency for businesses with multiple entities. And QBO doesn’t address other business needs, such as working with documents and reports, and it can’t provide any access or support for other business applications. Even the ability to backup and preserve data is very limited without specialized services and tools.

Shared hosting service might be closer to the right answer, yet shared hosting is generally only useful for very small organizations and supports only core QuickBooks functions, so it can be as restrictive QBO. Shared infrastructure used by the shared hosting platforms can also introduce significant risk to every business on the platform because ransomware and malware can easily move through connected file systems and servers.

Compare shared services to a public pool where it is very easy to transmit from one person to another; in these networks an intrusion can end up spreading malware to the entire network and platform, resulting in days or even weeks of outages. Unfortunately, disaster recovery is often limited to recovery of the provider hosting platform and does not always include recovery of all customer data.

The best solution for business is private, managed cloud hosting service delivered on a trusted and proven platform like Microsoft Azure.

Hosting service that takes advantage of the Microsoft Azure cloud  platform allows the business to centralize access to all their important applications and data, making it possible to provide complete application functionality for all users no matter where they are located.

Using the Azure platforms means that security, fault tolerance, scalability and agility are designed into the solution rather than being extras from the hosting provider. Microsoft-managed datacenters and Microsoft-managed hardware means the experts in systems and security are handling the big stuff while the service provider focuses on what the client needs.

The virtualization technology enables the agility to meet changing business needs, scaling systems up or down if necessary. Massively scalable platform allows services to be right sized now without concern for future resource requirements (no buying ahead based on possible future needs). There are no arbitrary limitations placed on the applications or services the business needs to run on the cloud platform, and no fees for running more apps.

Making all the applications and data available to workers, when and where they need them, is the key to promoting higher levels of productivity while delivering the data management needs to support daily decision-making.

Now that you have access, provide pro-active support and help business owners and managers make the right decisions.

Better data and reporting to support business and finance management is more important than ever, especially when having the right information can mean the difference between keeping the doors open and closing shop for good. Whether the goal is to shore up finances to keep employees on staff or to create a cushion to help weather supply chain disruptions, businesses owners need quality financial and performance data in order to make the right decisions for the company.

Once the accounting professional has real-time access to client systems, they can work cooperatively in the data to ensure that the right information is available when it is needed. As business owners seek to take advantage of grants and loan programs available due to the pandemic, the financial and other performance data becomes even more essential in terms of developing qualification and eventually forgivability of the loan.

With timely access, proper reporting tools and regular support and oversight, business owners benefit from a closer working relationship with their accounting professionals. The additional support and proactive service is more necessary now than ever. For the accounting pro, an elevated relationship with client is being developed, where the services provided become more meaningful and the value of those services more evident.

Make sense?

J