Category: Cloud Computing

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Software and the Business Lifecycle

Every year, roughly 4.5 million US small businesses are started. The fuel which drives the American economy, small businesses account for more than 99% of all businesses in the US. And job creation happens in small business, which means growth also happens here. Growth happens at every stage of a business if the business is moving forward. From just starting out to achieving large enterprise status, the lifecycle of a business carries with it a multitude of learning moments.

As businesses implement solutions to manage accounting and operational needs, there is often less consideration for the agility of the solution to meet changing and expanding business needs than there is for affordability and the immediacy of the implementation. Small business owners frequently adopt solutions because they fit the needs now, not understanding what may happen when the business outgrows the solution. Sometimes a product meets the functionality requirements quite nicely yet can’t handle the increasing volume. These are among the issues facing growing businesses and forcing stakeholders to make more buying decisions regarding the software supporting the operation.

Each stage of a business where functional or process requirements change drives to another software buying decision. This buying decision is most often met with angst, as considerations include not only cost, but data conversion vs re-loading, new process or system design and setup, user training, proofing the system (running parallel?) and a host of other issues, not the least of which is the business benefit to be derived.

If information is power, too many businesses are losing that power when they migrate from one software product to another.

Businesses often lose valuable historical information by leaving transactional and other detail data behind when they change from one business software system to another.  This should be an area of focus and key discussion point when any change to systems is considered.  After all, the insight and business intelligence gathered over the years was likely instrumental in helping the small business grow to become a successful big business and will continue to be important for years to come.

Maximizing a return on investment is crucial with any business expenditure, whether it is in people, processes or systems.

The selection of software to support the operation plays a most important role in finding that value return, as the software is what empowers the people, guides the processes and drives the systems’ foundation. Knowing the crucial positioning of the software selection in supporting business growth and recognizing that future changes may risk loss of valuable business intelligence, the importance of the initial selection becomes that much greater.

Mendelson Consulting will help you review your business and processes, building an understanding of what functionality needs to be supported and how the business intends to operate. For businesses looking to take the next step, we help identify where automation can improve efficiency and productivity. With that understanding, we help business owners and stakeholders navigate through the overwhelming landscape of solutions and approaches to find the right one for your business.

At every step and stage of business growth, Mendelson Consulting looks ahead to what’s next, helping our clients plan for the future.

While we don’t have a crystal ball, our experience coupled with industry and product knowledge allows us to make recommendations which minimize loss of valuable business intelligence while maximizing the ROI of the software which it informs.

jm bunny feetMake Sense?

J

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Write it Once – The Value of Integration

It’s amazing how much time and energy continues to be spent on duplicate data entry and re-keying information generated by one system into another.  Human-based data entry is prone to errors, takes time, and carries with it the burdens of employee costs and resources.  It is a problem that businesses of all types have battled for years even though enabling solutions have been around for a while. 

Methods of integrating applications and data have existed for quite some time, and in recent years these methods have expanded to include a wide variety of platforms and more open standards-based approaches.  Even in the small business world, business owners using traditionally limited software products can enjoy sophisticated extensions and integration of their applications and business data.

To provide a simple example of the problem: when an individual writes a check, that check must be recorded for several purposes including the recording of the cost or expense as well as the reduction of funds in the bank account.  When a product is sold to a customer, inventory is relieved, sales are increased, accounts receivable or cash is increased, costs of goods sold are experienced, and customer activity is captured.  All of this information must be recorded, and the activity accounted for throughout the financial and operational systems and can represent a tremendous burden if not automated. This also means that data exists in a variety of places, increasing the challenges of information collecting and reporting.

 Cloud-based integration and infrastructure services such as DBSync and Microsoft Azure enable seamless collection, transformation, aggregation and storage of business data. Whether linking accounting with sales CRM or pushing financial and operational data to an Azure data warehouse for analytics, Noobeh and DBSync provide the data engine and the infrastructure to put it all together.

A small business owner’s situation offers a direct illustration. He sells computer parts through an ecommerce website.  Orders from this website are emailed to his order operators, who then turn around and re-key the orders into their accounting system where the inventory is also tracked.  Because of the increasing number of sales orders and product purchase orders to enter on a regular basis, there were three operators working in the department responsible for making sure website orders make it into the accounting system. Orders were frequently missed or misplaced, entry errors caused problems in accounting and product delivery, customer satisfaction went down, and the cost of handling web orders was increasing.

By implementing a single software solution, the company was able to not just address the current problem, but was set up to seamlessly increase business without increasing headcount. The solution was a system which takes transaction data from the ecommerce system and imports it into the accounting/ERP system. This single step allowed the business to reduce and redirect personnel costs, improve accuracy and timeliness of data entry, and increase customer satisfaction as well as overall business performance.

In even a small company, one piece of information may be used in a variety of ways and in a variety of systems. This complexity is found in simple business models as well as larger and more complex enterprises, revealing the value of integration solutions and automation tools at every level of operation.

Mendelson Consulting and Noobeh cloud services recognize that every business needs the right information at the right time to operate effectively. Our expert teams help businesses implement the solutions which bring business data together, empowering workers to be more productive and giving stakeholders the decision-support tools they need.

jm bunny feetMake Sense?

J

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Cloud and Digital are Transforming Business

Businesses, whether small or large, must change how they operate. They need to find ways to leverage the technologies and influences shaping society. Transformation is essential for companies to face today’s rapidly changing environment and embrace the opportunities it provides. This means mapping out a strategy and prioritizing activities which will fundamentally shift the operation towards greater intelligence and agility.

Digital transformation is about changing how businesses operate at a foundational level. It involves transforming processes and capabilities. This is done to leverage digital technologies across all strata of the business. 

Change in business is an ongoing process and not a one-time activity.

Transformational change is enabled in large part by cloud technologies. Cloud computing solutions are in high demand. They allow businesses to scale easily and affordably. They also provide the mobility and remote access that workers require. 

More fundamentally, cloud computing services improve collaboration by users. They also enhance collaboration by applications. This improvement enables seamless integration of functionality and data from various sources.

Microsoft Azure platform provides infrastructure and services previously available only to larger businesses and enterprise IT departments. Noobeh, Mendelson’s cloud services team, uses Microsoft Azure to deliver SQL data warehouses for structured data. It provides data lakes for the storage of unstructured and different data types. The Azure Data Factory and Microsoft Fabric are used to transport, transform, and weave it all together.

Converged wired and wireless networks and smarter telephony solutions deliver location and usage data that were not previously available to most IT departments. Today’s imaging technology can easily reduce a picture to searchable and identifiable metadata. The introduction of IoT brings an even further integration of data from virtual and physical realms. This enhances potentials for intelligence. It also improves understanding and interaction.

Mendelson Consulting recognizes that true transformation is guided by the vision and objective but is supported through operational efforts.

The collection of data for inspection and analysis is the first requirement. Only through the proper establishment of processes and workflow is the required information developed.

Mendelson Consulting partners with businesses to define the scope and strategy for advancing into the digital future. They take fundamental steps to introduce greater agility in platforms and services. These platforms and services support an ever-changing business environment. They also ensure visibility, which drives greater business intelligence and operational insight.

jm bunny feetMake Sense?

J

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For Franchise Business, Platform Agility Helps Deliver Customer Value

In every corner of the franchise world, businesses are talking about growing value. Customers are pursuing lower prices and are spending less, and the competitive marketplace often pushes businesses into a race to the bottom. With pressures coming from all sides – rising labor and supply costs, inflation and the cost of capital, changes in consumer spending habits – franchise operations are looking for ways to differentiate themselves and delight customers while supporting profitability and growth.

Value is not simply a discounted price on an item. To the buyer, value is often found in the quality of the product or service, and fast friction-free transactions made without errors. New bundles of products and offering new add-ons may also improve the customer’s value perception. The introduction of online and mobile ordering and partnering with third-party delivery services is not only an enhancement to the customer experience but can open new revenue streams by reaching new customers and serving current customers better.

Understanding where changes might be made to not only improve value to the customer, but also to the business and stakeholders, is the challenge. Only through close monitoring of operational and financial data will businesses understand what adjustments are needed to achieve the desired results. Yet the complexities of data collection, integration and reporting often pose barriers to exposing the information needed to fully inform stakeholders.

Mendelson Consulting and Noobeh Cloud Services understand that many franchise organizations are faced with challenges in identifying, collecting, combining and reporting on their operational and financial data. Working with Microsoft Azure and having team members and partners experienced in working with a wide variety of financial and operational systems, Mendelson Consulting and Noobeh help businesses create the foundations for flexible, agile and massively scalable data collection, storage and analysis.

From standardizing accounting systems and processes to establishing data lakes and foundations for data analysis and reporting, Mendelson Consulting and Noobeh have the range of services and solutions and partners to help support new, established and fast-growing franchise operations. Its about delivering more value… to our clients and to theirs.

jm bunny feetMake Sense?

J

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PowerBI, Data Warehouses and Combining QuickBooks Enterprise Data with Other Data

Businesses of all types are looking for ways to discover more useful information hidden in their systems. With a desire to implement business intelligence tools such as Microsoft PowerBI, companies need the ability to combine and analyze data coming from a variety of sources. The data can help businesses inform their conclusions rather than leaving it up to “gut”, supporting decision making in all areas of the company.

The tools for exposing and combining data are many. Enterprise ETL (Extract/Transform/Load) products have been available for many years. When it comes to SMBs and the applications they utilize, the options aren’t quite as prevalent nor as powerful. In most cases, businesses are left to working with data exports and a bunch of linked Excel worksheets.

Noobeh understands that businesses need their data available for integration, analysis and reporting. Noobeh are experts in deploying SMB applications such as QuickBooks Enterprise desktop, Acctivate Inventory, Sage ERP, MISys Manufacturing and more, all on the Microsoft Azure platform, positioning the applications and their data perfectly for use in business analytics and data warehouses.

Data warehouses and data lakes are growing in popularity because there is simply too much disparate data present in any growing business to effectively analyze it one data silo at a time. The number and variety of data sources in a single small business can be far larger than the company realizes until it attempts to capture and report on that data.

Any approach to data warehousing should consider the potential number and variety of data sources involved. This is among the reasons for Noobeh electing to work with Microsoft Azure and PowerBI. The Azure platform provides the infrastructure services and platform tools to enable data connections needed, powering the data warehouse and exposing the data to PowerBI and other reporting and analysis tools.

Even QuickBooks Enterprise desktop data can be extracted into its own standalone data warehouse, connected to a broader data warehouse and then combined with other business data. When businesses can combine data from their various solutions, even those which may still be desktop-bound, the power of the information and intelligence contained in it can be revealed.

Whether the purpose is process improvement, performance monitoring, management reporting or combined operational intelligence, collecting and storing the data is the first step. Noobeh is there to help make it happen.

jm bunny feetMake sense?

J

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A Hurricane and the Port Workers Strike Force Conversation About Business Resilience and Continuity

Hurricane Helene is one of the biggest storms to have hit the Gulf Coast in years. An analysis done by a scientist at Colorado State University, Helene was larger than almost every storm that has hit the gulf since 1988. Only Opal and Irma were bigger than Helene. The toll in life and property is not small, nor is the disruption of services. There are troubles enough getting help and supplies to impacted areas, so the focus on doing everyday business just isn’t a thing.

To make matters worse, there is a strike going on right now. A big strike that is already impacting supply chains nationwide, and things will only get more strained the longer it lasts.

“The 2024 United States port strike is a labor strike involving over 45,000 port workers who are part of the International Longshoremen’s Association (ILA), impacting 36 ports across the United States primarily along the East Coast and the Gulf Coast.” (Wikipedia)

While there are many people currently facing larger life issues, the entire nation is forced to consider what happens now, and if they weren’t directly impacted by these events, what would they do if they were? It is a bit of a wake-up call for many business owners, because business interruptions can come from all angles, and it is always best to have made at least some attempt at a set of plans for when things happen.

One critical type of plan is about making the business more resilient and better able to recover or adapt. It’s a broad strategic plan that focuses on overcoming unexpected disruptions and adapting to changing conditions or circumstances. This includes addressing business continuity, which is about how operations may be maintained during a crisis. Business continuity planning is part of what makes a business resilient.

The Importance of Business Resiliency

Business resiliency has become a critical factor for success. In today’s rapidly changing world, the ability to stand up to or quickly recover from disruptions is no longer a luxury but an imperative. Resilience means being able to adapt to changes and challenges swiftly, maintaining continuity and minimizing losses. Customers want reliability, so a business that can continue to deliver products and services despite disruptions will build trust and loyalty, leading to long-term relationships and a strong reputation.

A resilient business will have contingency plans for finances, creating buffers to mitigate the impacts of short-term shocks so investments in long-term growth continue. Also, where competitors may struggle to cope, resilient companies may not simply continue to operate but even capitalize on new opportunities that arise from the changing landscape. When a business is prepared for disruptions, it can focus on growth and innovation rather than mere survival.

Technology plays a big role in developing resilience. Cloud solutions can ensure data is backed up and accessible from anywhere, cybersecurity solutions help protect businesses from cyber threats, and automation technologies streamline operations while reducing dependency on manual processes.

Prioritizing resiliency is crucial for small businesses to navigate uncertainties and thrive.

Mendelson Consulting and Noobeh cloud services help businesses of all sizes improve their agility, streamline operations and implement the technologies and services necessary to shore up business and operational continuity and improve overall resilience.

jm bunny feetMake Sense?

J