Category: business

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Cybersecurity and Retail Should Always Go Together

Retail cybersecurity is a critical concern for every business in the retail industry, which is why cybersecurity and retail should always go together. Retailers are prime targets for cyberattacks due to the valuable customer data they collect, which usually includes personally identifiable information (PII) and credit card numbers. Retailers can handle large volumes of customer data, which becomes an attractive target for cybercriminals seeking to profit from selling it on the dark web.

Recent statistics from various sources suggest that more than 24% of cyberattacks specifically target retailers, making it one of the most heavily targeted industries. Roughly one third of retailers cite cybersecurity concerns as their primary obstacle in transitioning to e-commerce, with cost and technology barriers coming close behind.

For the bad guys, however, it is all about the money. Almost all retail cyberattacks are driven by financial motives. When consumer data is compromised, most of the information exposed consists of payment information and personally identifiable data which can fetch a good price on the dark web.

Retail cybersecurity threats occur because the environment tends to have a lot of elements. The hybrid nature of many retail businesses introduces additional risk, where brick-and-mortar stores are combined with e-commerce platforms and services.

NFC (Near Field Communications) vulnerabilities exist in some payment systems, and many Point of Sale (POS) systems still do not use point-to-point encryption for their communications. Even if communication streams are encrypted, it makes little difference if the software has known vulnerabilities or if insecure plugins or add-ons are being used.

Cloud-based storage and mobile apps increase the presence of stored data online, which increasingly leads to new threat vectors like cloud-based botnets and more.

The key is for businesses to prioritize security and invest in platforms and solutions that will help protect customer and business data. Critical in this effort is the implementation of IT best practices in regularly updating operating system and application software, limiting the access users have for installing or modifying software on their devices, and always monitoring the systems for vulnerabilities.

Like cybersecurity and retailers, Noobeh and secure IT go together. We help retail and other businesses proactively address cybersecurity challenges so they can protect both their business and their customers. Noobeh cloud services helps retailers secure their business servers and systems, delivering scalable, high availability and highly agile solutions that keep business and finance operations running.

Noobeh provides services for Microsoft 365 and Microsoft Azure platform and deploys solutions for manufacturing, inventory management, multi-channel commerce, EDI, financial and more. Get together with Noobeh and find out how we can help your business operate more securely and with better, more agile and resilient IT.

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Data Gets Lonely When It’s Isolated

EDI Helps Manufacturers Increase Efficiency and Improve Profitability

More efficient processes yield more revenue, it’s that simple. Imagine being able to seamlessly integrate data across the entire supply chain and then imagine how that integration could increase the efficiency and deliver more revenue to each link in the chain.

Every manufacturing CEO wants to increase operational efficiency and lower costs, helping to boost revenues and improve profitability. Yet there is an area which has often been overlooked by businesses, and this is the area of B2B integration. While some methods have delivered degrees of success, broad-based solutions remain elusive to many.

The problem is in the number and types of data sources a manufacturer deals with on a regular basis. With a network of partners and suppliers, each using their own data formats and transfer methods, the volume and variety of information flowing can be overwhelming. The result is siloed data, increased pressure on information technology and management resources, disconnected workflows and slower processes.

IDC’s Manufacturing Insights’ webcast IDC FutureScape: Worldwide Manufacturing Predictions once suggested that nearly 30% of manufacturers would make significant investments toward increasing visibility and analysis of information exchange and business processes, within the company and with partners. That was in 2015. Today, data integration and process improvements continue at a fevered pace as technology is helping businesses gain new data that brings new insight and sparks change.

The integration of Electronic Data Interchange (EDI) is a fundamental first step in improving how a business works with trading partners as well as internally. EDI has been around for many years and refers to the transfer of structured data between two organizations or “trading partners” using a set of standards that define common information formats to facilitate the exchange. By adhering to the same standards, two different organizations can electronically exchange documents (POs, invoices, shipping notices etc), seamlessly and regardless of geographic location.

Simplifying business processes, reducing operating costs, increasing end-to-end visibility, reducing errors, and speeding up operations and responsiveness… these are the many benefits to be experienced when EDI and non-EDI information streams are processed in the same manner when it comes visibility, exception-handling, notifications, role-based access etc.

Unfortunately, not all trading partners use EDI (or implement it in the same manner). To get their documents into a usable format, manufacturers find themselves using manual processes or writing custom scripts. Either way, it means that documents are flowing through entirely different processes for EDI and non-EDI business partners, which significantly complicates matters and adds unexpected costs and complications. Addressing this is one of the reasons why modern manufacturers are finding an increased need for connecting with organizations like Mendelson Consulting who can help identify and address situations that out-of-the-box EDI does not.

The pressure is mounting for manufacturers to produce more with less resources. Mendelson Consulting understands what makes EDI complicated and has the experience and expertise to help growing enterprises overcome challenges in design and implementation, making broader integration possible and greater improvement achievable.

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Better QuickBooks Hosting with Noobeh

QuickBooks hosting is a type of service that allows small businesses to access their QuickBooks Desktop accounting software and data from anywhere with an internet connection. QuickBooks hosting fits into the modern cloud computing world by providing small businesses with a flexible and cost-effective way to manage their accounting and financial operations.

In the past, small businesses would need to install QuickBooks software on their own computers and maintain their own IT infrastructure to manage their accounting and financial data. This requires a significant investment in hardware, software, and IT staff, and makes it difficult for the business to scale their accounting operations as their business grows.

With QuickBooks hosting, small businesses can avoid these challenges by moving their accounting operations to the cloud. Yet not all QuickBooks hosting providers offer the same level of service or protection for your data.

Most QuickBooks hosting providers run the QuickBooks software and store the QuickBooks data on their own servers, renting space on the servers to its business customers. In most cases, many businesses will share the servers, which increases risk.

Noobeh works only with private environments where customers do not share servers or other resources. Each customer has their own private account and environment which is accessible to only their users via the Internet. This eliminates the need for small businesses to maintain their own IT infrastructure and allows them to scale their accounting and business operations up or down as needed.

QuickBooks hosting from Noobeh provides businesses with a number of other benefits, including:

Increased Security: Noobeh’s QuickBooks on Azure deliveries have advanced security measures in place to protect customer data from unauthorized access, data breaches, and other security threats.

Enhanced Collaboration: Noobeh’s QuickBooks on Azure allows multiple users to access and work on the same QuickBooks data at the same time, which can improve collaboration and productivity.

Automatic Backups: Noobeh’s QuickBooks on Azure performs regular backups of customer data, which can help ensure that important financial data is not lost in the event of a disaster or system failure.

Anytime, Anywhere Access: Noobeh’s QuickBooks on Azure allows small businesses to access their accounting data from anywhere with an internet connection, which can be especially useful for remote or distributed teams.

Totally Private: Noobeh’s QuickBooks on Azure runs on the Microsoft Azure platform and uses private Microsoft accounts, keeping things absolutely private for your business.

Noobeh’s QuickBooks on Azure hosting is a modern cloud computing solution that can help small businesses streamline their accounting and financial operations, reduce costs, and improve their overall efficiency.

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Intuit Makes Moves to Push Low-End QuickBooks Users to Online Edition

QuickBooks Pro and Premier Subscriptions No Longer Available After July, and It’s Bye Bye for QuickBooks for Mac

 

Final sale date for QuickBooks Pro and Premier

On November 30 of this year, Intuit notified its partners and customers that the final date for new sales of QuickBooks Desktop Pro, Desktop Premier, Mac, and Desktop Enhanced Payroll is July 31, 2024. Starting in August, QuickBooks Pro and Premier subscriptions, along with Mac versions and desktop payroll services, will no longer be available for purchase. QuickBooks Enterprise, which is a desktop edition, is the only QuickBooks version that will remain available for new subscriptions. 

For several years, Intuit has been improving their online version of the product while migrating as many customers as possible to that platform. Now, businesses that have invested years of user training and business process development are forced to decide if the online version of QuickBooks will meet the needs that the desktop editions have for years, and they must look at the realities of potentially re-training users and re-developing workflows and processes. 

QuickBooks Enterprise is a viable alternative 

The alternative is that businesses adopt QuickBooks Enterprise edition and retain the value of user knowledge and process support by remaining in desktop QuickBooks. For businesses that manage multiple company files, QuickBooks Enterprise provides the same multi-company capabilities that Pro and Premier do, something the online edition does not currently support. 

There is no change to QuickBooks Desktop Enterprise subscriptions. All QuickBooks Desktop Enterprise subscriptions (Silver, Gold, Platinum, and Diamond) will continue to be available for purchase for new customers. QuickBooks Enterprise Gold, Platinum, and Diamond subscriptions include integrated payroll. 

Flexibility of Desktop Applications on the Cloud 

With the announcement, many accounting professionals and their clients are not sure what the best path forward is. While there is momentum behind the online application, there are options for staying with QuickBooks Desktop and still take advantage of the cloud. 

For businesses that want the flexibility of using the cloud but that need the features and functionality of desktop QuickBooks, Noobeh cloud offers QuickBooks on Azure services. This empowers businesses to use their QuickBooks Desktop software – Pro, Premier, or Enterprise – along with all their add-ons and integrations, and to run it all securely on the Microsoft cloud. Note that Noobeh’s hosting service also works with Mac devices, so even Mac and iOS users can work in hosted Windows versions of QuickBooks. 

QuickBooks Desktop is Not Dead 

The retirement of QuickBooks Desktop Pro, Premier, Mac and Payroll products currently impacts only new customers looking for those solutions, or existing customers that do not have current subscription licenses. If a business has an existing QuickBooks Desktop Pro Plus, Premier Plus, Mac Plus, or Enhanced Payroll subscription, they can continue to renew their subscription after July 31, 2024. Intuit will continue to provide security updates, product updates, and support for existing subscribers. 

Intuit will also allow accountants to continue purchasing QuickBooks Accountant Desktop Solutions, including ProAdvisor bundles, directly through the QuickBooks Accountant Sales team. 

What to Do 

To avoid losing access to QuickBooks desktop, businesses should purchase a QuickBooks Desktop Pro Plus, Premier Plus, or Mac Plus subscription through the QuickBooks Accountant Sales team before July 31, 2024. Businesses that need a desktop payroll solution should consider purchasing a QuickBooks Enhanced Payroll subscription before July 31, 2024, or upgrade to QuickBooks Enterprise Gold, Platinum, or Diamond, all of which include integrated payroll and can still be purchased after July 31, 2024.  

Mendelson Consulting, Intuit’s first solution provider and the go-to experts on QuickBooks Desktop and QuickBooks Online, are perfectly positioned to provide businesses with the help they need to decide which path to take with their QuickBooks software. Recognized as specialists in working with larger businesses using QuickBooks Enterprise and as top performer with QuickBooks Online, Mendelson Consulting’s team has the depth and breadth of knowledge and expertise to make sure your business makes the best possible choice for its financial systems. 

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Controlling SaaS Inflation

The cost of everything is going up, and that is as true for businesses as it is anywhere else. From office space and salaries to vendors and suppliers, everything is hitting the bottom line harder than before. For businesses invested in online application services and Software-as-a-Service solutions, the rising cost of usage is outpacing other expense categories at a fairly high rate.

Consider that many small businesses start with whatever is cheapest and easiest to use, which usually means a web-based solution. From there, the business cobbles together it’s IT by using a variety of applications and services and eventually ends up with a tangled web that can be difficult to straighten out.

Even larger enterprises find that shadow IT implementations and web-based application services make their way into the mix, costing companies greatly through unmanaged subscriptions, lack of vendor management, and missed opportunities for consolidation of resources.

Covid and remote work requirements fueled a lot of the growth in SaaS adoption as businesses implemented solutions and services to support a distributed workforce. Leaving millions of square feet of office space unused while at the same time investing in remote and mobile work, businesses have had a hard time of it.

According to an article on CFODive, “Software inflation has remained “stubbornly high” this year at a rate of 8.7% — more than double the inflation rate as measured by the consumer price index in the U.S., according to research conducted by London-based Vertice, a software-as-a-service and cloud spending management company.”

In 2023, SaaS inflation increased by 8.7%, meaning the same unchanged set of SaaS products will cost businesses significantly more than it did a year ago.

Vertice.one SaaS Inflation Index report


The Vertice report indicates that sales software, finance software and productivity tools represent categories of software that saw inflation rates of over 10% as compared with 2022. Another uncomfortable reveal from the report is that most software companies simply hiked their prices, and in some cases, they hiked them up a lot (23% increases, for example). The rising cost of Software-as-a-Service, referred to as SaaS Inflation, is a lot higher than with other products.

Part of the problem may be the global nature of online application services and SaaS companies. Costs of operations and the pricing of the product may be consistent across geographies, yet different regions will experience inflation in costs of other goods and services based more on regional factors. The result is a SaaS inflation rate higher than the consumer inflation rate. Yet even in areas where the SaaS inflation rate seems to be more in line with consumer inflation, it’s still a lot higher than many other categories of products and services. Only food and beverages compete at similar levels of price inflation.

Another part of the equation is the value for the dollar. Everyone knows that a dollar today buys less than it did last year. At the grocery store, this shrinkflation is obvious when an item is now more expensive, and you get less for the same price. With SaaS, the shrinkflation may not be quite as obvious. License packages change, features are introduced (or removed), and the value to the customer can change dramatically over time while the rates simply increase.

There are some important steps a business can take to minimize the impact of SaaS inflation, and it all starts with knowing what you have and how you use it. Reducing or eliminating shadow IT and implementations outside of general governance, consolidating vendors and licensing, and reducing redundancy in functionality and process support are key areas to focus on to control the spend.

Mendelson Consulting has experienced consultants that can work with your business to understand your needs and evaluate your options, helping to find the right solution for the problem while minimizing sprawl and spending.

Whether you rely on Software as a Service, Infrastructure as a Service, or any other -as a service solution, the Mendelson Consulting and Noobeh cloud services teams can help you do more with your investment.

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When a Business Outgrows QuickBooks Enterprise

Small and midsized businesses use QuickBooks software to manage finance and operations. Since growing past 90% market share in 2008, Intuit QuickBooks proved over the years that businesses adopt accounting and finance software if it is affordable and easy to use. While Intuit’s focus today may be on gaining market share with the web-browser-based QuickBooks Online edition, QuickBooks Desktop Enterprise continues to serve the needs of companies requiring more robust functionality than QuickBooks Desktop Pro/Premier or QuickBooks Online editions offer.

Over the years the QuickBooks product line has grown to support larger businesses, with the Enterprise edition scaling to 40 users and boasting a load of features that fully support operational processes. Inventory management, order processing workflows, construction management, and other features give encouragement to businesses needing support for more complex processes. QuickBooks Enterprise allows the flow-through of product use knowledge, stored data and integration with other business solutions to be seamless and consistent when moving up from QuickBooks Desktop Pro or Premier editions.

When a business finds that it may be outgrowing the capabilities of QuickBooks, it does not necessarily have to abandon the product line in lieu of a larger framework such as with alternative ERP systems. While the larger web-based systems may boast greater capabilities, they often come with much greater cost of service and implementation.

For businesses invested in QuickBooks Enterprise, it makes sense to look at alternative technical or platform solutions to address certain operational needs rather than shifting to different finance and operations software. The cost and complexity of an entirely new ERP software implementation is often more burdensome and costly than is needed to meet the real business demand. Also, the value found in business data can be lost when converting from one solution to another, and the cost of change is often so burdensome that many businesses simply abandon their projects if they even get started.

When using QuickBooks, at times it is the platform — the local network, computers and server — that is not geared to handle more users, processes and applications working with QuickBooks and a more robust and agile situation is required. Businesses should also explore integrations or extensions that can address the functional requirements, supporting advanced and complex workflows with greater agility while retaining the full value of the historic data.

Some challenges with QuickBooks may indicate a business needs a more robust and scalable solution, but that does not necessarily indicate that the business has truly outgrown QuickBooks. Instead, it may be a situation best handled by extending QuickBooks through application integration with a more robust subsystem to address specific business needs, to add scalability, and to build on the existing history and business intelligence previously developed in the enterprise.

Large transaction volume, extensive inventory management, or performance issues can easily create the impression that a business has outgrown QuickBooks Enterprise. In most cases, these conditions are overcome by extending QuickBooks with solutions geared specifically to handle the complexities and volume of heavy inventory management processes. These solutions not only address the in-depth functionality required, but also tend to utilize more agile and robust database structures that can scale far beyond the capacity of any QuickBooks edition alone.

Some businesses wishing to provide more advanced reporting and analytics, along with delivering realtime insights, may initially consider QuickBooks reporting to be insufficient for their needs. Yet there are integrations available which make QuickBooks financial and operations data as accessible and usable as the most robust enterprise applications. Satisfying the need for highly customized reporting and analytics far beyond QuickBooks standard reporting, these solutions create visibility and give meaning to QuickBooks data in ways that cannot be accomplished within the application alone.

Mendelson Consulting understands how businesses can outgrow the core functionality of QuickBooks and provides the tools and solutions to address growth in practical ways that do not diminish the value of data, training and operational intelligence that has been so costly for the business to acquire. We help businesses expand their capabilities and improve efficiency without losing their investment in QuickBooks, addressing the needs of growing and complex businesses without forcing the change to more extensive and expensive solutions.

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