Category: business transformation

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Web-based, Hosted and Cloud: The Confusing Journey to Transformation

There is no doubt that businesses of all sizes and types are moving from analog and paper-based to digital and electronic systems. Moving from postal letters to email, “PDF-ing” instead of printing, and EDI rather than manual order entry, businesses are taking on the challenges of transforming their processes one by one.

Cloud computing and virtualization have had a great impact in these areas, providing the foundations for process improvements and higher business intelligence than ever before. Increasingly, businesses are looking to “cloud” to help them do more with their businesses, and to do it better and more profitably.

In looking at cloud – applications, platforms, and services – it is important to understand that different approaches aren’t necessarily mutually exclusive. Many businesses implement a combination of technologies and services, creating their own hybrid approach to doing business the way it works for them.

Web-based, Browser-based

When most small business owners think of implementing “cloud” in their operations, the things that initially come to mind are web-based/browser-based applications. Due in large part to how these products are marketed, web-based apps are among the most widely recognized “cloud” type of service.

QuickBooks Online edition is an example of web-based/browser-based application service. It was built to run in a browser, and you access it over the Internet. These types of applications are often referred to as “net native”, because the only exist as Internet-based service. Other examples are NetSuite and Intacct.

The key with these types of application services is that they aren’t just applications; they are subscription services that include the infrastructure and data storage as part of the solution. You access by going to a web URL in a browser, and login and use the system. You own nothing of the system – not the servers its running on, not the application itself, and (if you don’t pay your bill or export your information) not the data.

What makes these systems “cloud” is that they are running on servers – application servers, network server, data servers etc. – that are all meshed to work closely together. You do not have to worry about (in fact, you often won’t even know) exactly where in the world your system is located, and you have no direct contact with or interaction with the infrastructure on which your application and data are running. As far as users are concerned, their application and data exist “in the cloud” … somewhere.

Hosted applications can also be Cloud

Cloud or not cloud really doesn’t have anything to do with whether the software is browser-based versus disk-based (desktop). Cloud really refers to having a ubiquitous network of connected resources which allows for the creation of dynamic, agile, scalable infrastructure. Google Compute, Amazon Web Services, and Microsoft Azure are the 3 primary (publicly available) cloud platforms.

Online application services generally use cloud platforms and infrastructure to support their software and data, enabling the delivery of services to large numbers of users regardless of where they are located.

Desktop applications can also be run on cloud infrastructure, enabling businesses to access and use their applications and data regardless of location or device, but to retain all the functionality and capabilities of the more mature desktop solution.

For example, NOOBEH cloud services deploys managed QuickBooks and other desktop applications from the Microsoft Azure cloud platform. With Noobeh’s approach, customers can retain essential control of their infrastructure (Noobeh manages it for them, but it is the customer’s private system), allowing it to be configured to be exactly what the customer needs.

NOOBEH Azure hosting is provided as a subscription service and can be changed or adjusted at any time with just a restart of the system. This agility gives businesses what they need now, but also allows the platform to be adjusted to changing business needs. Not having to purchase or invest ahead of needing new resources, as well as reducing the system size if less is ultimately needed, are among the many benefits of using a true cloud platform. Migrating applications and data from on-premises to cloud platforms allows businesses to reduce or eliminate their reliance on locally installed servers and network systems, which is another step in transforming the business and its capabilities.

When a business elects to migrate from desktop to web-based applications for only some functions, the result is often that other applications and data remain active on the local systems. This forces the business to retain their expensive computers, networks and local IT management services and reduces much of the value of a cloud transformation.

On the other hand, if the business elects to migrate to cloud infrastructure it allows them to migrate all their applications, data, and processes immediately, delivering immediate business benefit and providing the right platform for further improvement.
For most small and growing businesses, it is the elimination of concerns about hardware failures, not having to purchase ahead for possible future needs, and having up-to-date secure and compliant systems that deliver the full value and capability of the cloud.

Business transformation starts with the foundation, and a strong information technology platform becomes the base upon which smarter and more efficient processes are built. Whether your company is just beginning its transformation journey or is well on the way, cloud applications and platforms are integral to helping your business keep moving forward.

jm bunny feetMake Sense?

J

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Competitive and Profitable Construction: What’s it take to get there and stay there?

The short answer is… update your operations and transform the business. It’s time to modernize and embrace the cloud.

Construction firms need to be more data-driven, analyzing and responding to conditions revealed by the various systems supporting the business operation. Turning a profit on complex projects means applying automation to manual processes and workflows, introducing more collaborative tools, and delivering real-time data to gain greater insight into the operation’s performance and profitability. The foundation for all of this is the cloud platform, extending connectedness beyond traditional boundaries.

Digital transformation and the adoption of agile and connected cloud platforms can result in productivity gains of 14 to 15 percent and reduce costs from 4 to 6 percent. These improvements are the way to address fading profits even as the pace of business increases. https://www.mckinsey.com/business-functions/operations/our-insights/decoding-digital-transformation-in-construction

There are several factors that typically weigh down the operation and cause profits to fade. Strained IT resources is a big item for most construction companies, where technical people spend far too much time building and maintaining on-premises servers and networks. Maintaining on-premises servers adds up fast. A single IT manager can easily cost around $150,000 per year, and the “cost of cybersecurity compliance raises the price by an additional $200,000.” (5 Reasons Contractors Need to Modernize Their Operations to Stay Competitive and Profitable by Trimble Viewpoint)

Even when you factor in the costs of hardware, software and IT personnel, those costs don’t include the hidden expenses that come with the use of on-premises servers, like disconnected and siloed data that requires manual processes to use, duplicated data entry requirements (increasing the potential for human error) and more costs for labor. When you figure in all the capital costs and expenditures, on-premises solutions can cost up to four times as much as their original purchase price. On the other hand, NOOBEH cloud servers, deployed on the Microsoft Azure platform, offer reliable, cost-effective solutions to support the variety of important business applications and integrations that high-performance operations require.

NOOBEH cloud services focuses on addressing the pain points businesses have with their IT. We help businesses implement services that promote real collaboration for real use-cases, and we look for ways to connect projects and operational data so it can be analyzed to unlock greater value across the entire enterprise.

Disconnects cause inefficiency, delays, errors, and reduced productivity. Lack of insight on the labor and equipment side leads to uncontrolled resource utilization and a lack of predictability. Jobs get delayed and profits fade. Lost productivity due to duplicate entry of information is leveled at 10%-30% (or more), and these rates are not uncommon. https://www.eckerson.com/articles/hidden-costs-of-duplicate-data.

Clearly, automation, connected workflows, cloud platforms and real-time data are essentials in the transformation and improvement effort. Let in-house IT focus on activities that bring value to the business, finding ways to innovate and improve how things get done. Replace cumbersome, manual processes with software and systems that facilitate greater automation and integration, eliminating redundant data entry and improving the quality of information.

Construction projects are becoming larger and more complex, and project owners want the latest technologies, real-time reporting, and comprehensive approaches to compliance. Today, industry-leading contractors are embracing connected cloud technologies so they can scale and future-proof their businesses.

The modern contractor takes advantage of connected platforms, automation and real-time data that feeds data analysis and business intelligence… innovations only available with the cloud. That’s what NOOBEH delivers.

jm bunny feetMake Sense?

J

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Building Smarter Businesses

Achieving Growth, Efficiency and Sustainability Through Greater Business Intelligence

Every business needs to know how they’re doing so they can find ways to do better. This is what business intelligence is, and it’s the key to taking advantage of new opportunities and building success.

Consider the IBM commercials that were aired, about developing models for the prediction of traffic conditions in Singapore and “infusing intelligence into the systems and processes that make the world work”.   What they’re saying makes sense, but most business owners would likely say that it addresses bigger issues and doesn’t really speak to them. Yet those messages are for even the smallest of enterprises because you must really understand what’s happening in a business – and how it’s happening – to improve and excel.

The ability to leverage technology to collect data and analyze it in real time can make a huge difference, whether it is in a small business or a global system. With an intelligent approach to enabling the enterprise, we can build smarter and stronger businesses.

“Together, we have to consciously infuse intelligence into our decision-making and management systems, not just infuse our processes with more speed and capacity . . . We are moving into the age of the globally integrated and intelligent economy, society and planet. The question is, what will we do with that?”

former IBM chief executive Sam Palmisano

Business software and systems have reached the point where data collection and raw business intelligence is being gathered in real time by businesses small and large. This is where businesses must transform, replacing paper-based systems with digital workflows and enabling the collection of real-time information as data for analysis.

Forward-thinking accounting and finance professionals realize that accounting is not simply the final resting place for after-the-fact financial data. The finance department is where collected data is turned into actionable information, and information is power.

The competitive landscape for businesses of all kinds is changing along with the progress and adoption of technology.  Business owners and accountants should learn to use the tools which will help them find the patterns and trends in the system that help to forecast more accurately.

Working with NOOBEH cloud services and Mendelson Consulting, accounting professionals and business owners can implement the agile platforms and connected technologies to help achieve the benefits of growth, efficiency and sustainability envisioned by the Smarter Planet initiative.

jm bunny feetMake Sense?

J

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Is Your Business IT Ready for Industry 4.0?

Over the past several hundred years there have been trends which revolutionized industry and manufacturing around the world… steps taken in an industrial revolution which advanced the evolution of civilization and life as we know it. The first revolutionary phase was combining mechanization with steam and waterpower, and the second was the combination of mass production with electricity. The third was the rise of electronics, IT systems and automation. We are now at the start of the fourth phase of industrial revolution.

PwC’s Insights suggests that Industry 4.0 “refers to the fourth industrial revolution, which connections machines, people and physical assets into an integrated digital ecosystem that seamlessly generates, analyzes and communicates data, and sometimes takes action on that data without the need for human intervention.”

This next phase advances on concepts introduced through digitization and connected frameworks, tying in the industrial IoT (Internet of Things) and smart manufacturing. This meshed model relies on interconnectivity of systems, lots of automation at high levels, machine learning and AI… all collecting and generating data in real-time.

Where physical operations and production join with smart digital technologies, big data, and machine learning, businesses can forge systems which focus directly on manufacturing and supply chain management, gaining new insights and getting actionable data at all levels.

Virtualizing physical resources and digitization of analog data is now coupled with improved access to and management of the platforms. Rather than building out on-prem physical servers and systems, businesses are finding that the agility, scalability, and fault-tolerance of the cloud is necessary when designing an operation that connects, communicates and collects data, performs intelligent analyses, and potentially acts without people getting directly involved.

Every company is different, but all face a common challenge — the need for connection and access to real-time insights across processes, products, and people.

The consulting team at Mendelson Consulting and our NOOBEH cloud services group know how to get businesses in the best position to implement the tools and services that will propel the operation forward. From the most popular and powerful small business financial software to cloud platforms which enable connectivity in applications and workflows, we understand what it takes to help small businesses transform.

jm bunny feetMake Sense?

J

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Better Platform, Better Data, Better Performance

Information management paradigms are rapidly changing, so businesses seeking to achieve maximum performance and profitability must look at increased efficiency and innovation in their IT platforms. Cloud platforms help business operations to be more effective and agile, supporting the various processes and workflows which make up the operation. From finance to order processing, shipping and customer service, the platform needs to be flexible enough to handle the wide variety of needs of the company.

Today’s technology-enabled flow of business opportunity requires modern infrastructure and IT services. Where many would believe that web-based applications and “cloud” versions of software solve the problem, more often the business finds the solution lacking features and usefulness. Tried and failed plug-ins and extensions may leave the system attached to a spiderweb of connections and services behind the scenes, reducing or eliminating the ability to fully control the flow of data to or from the system.

The real issue to address is the infrastructure and IT foundation, not just the applications. Certainly, the software matters greatly, but too often businesses believe they must migrate to new applications and adopt new processes simply because they wish to have remote access and more flexibility in how and where users and information connect.

Cloud platforms and services enable many things for a business, not the least of which is collaboration and co-working. With centralized access to applications and data, workers can get the information they need regardless of where they are, and the workflows and processes may be improved and expanded because all users can participate as required.

Enabling connectivity for the platform is as essential as for the applications. When applications and processes can connect seamlessly, the data flows through the business better and there’s less chance of it getting damaged or lost. Re-keying data increases the opportunity for errors, and manual import/export processes can fail due to simple mistakes. With the right integration and sync tools and an IT platform that fully supports them, the business can improve the speed and accuracy of data moving throughout the system.

There is a growing need for accounting and business professionals who understand how these data connections can work and assisting businesses with selecting and implementing the right ones. This used to be more in the domain of the CIO, information systems guys and data analysts, but it is falling more to the accounting and finance teams these days.

For many years, accounting and finance were just the final dumping ground for after-the-fact financial data. Operationally, things could be humming along in the business and looking just fine, but the business was losing money, and nobody knew it before it was too late. Now, business owners and managers have come to understand that virtually EVERYTHING in business has a financial impact and leaves an imprint on the business: every action and activity, every relationship and interaction.

When cloud platforms, applications and integrations are in place for the business, business intelligence comes not just from after-the-fact silos of historical data, but from current and real-time information that is the key to unlocking a deeper understanding of business performance.

jm bunny feetMake Sense?

J

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Migrating Your Processes and Knowledge to the Cloud

Adopting cloud platforms can bring great business benefit without forcing dramatic change.

Many business owners believe they must dramatically change their software and business processes just to embrace cloud working models. Too often they are left believing that any business use of cloud technologies requires changing software and systems over to subscription web-based solutions which enable the much-desired anytime/anywhere working model.  What too many businesses aren’t being told is that there are ways to move to cloud platforms without losing their investments in people, processes and business knowledge.

The benefits of a cloud computing model are many, with mobility and managed service being the most obvious.  Less evident are the potential cost savings, because the subscription approach to paying for IT services may, on the surface, look like an equivalent or even higher cost over time. 

What isn’t being considered is the potential to improve processes and increase productivity.  These benefits are often achieved simply due to a centralized management and access approach, and are not necessarily attributable to the adoption of new software tools.

The cloud is the right answer for deploying and managing IT for many businesses, and delivers more value than on-premises systems can for the same price.

Eliminating the on-premises server and network with a cloud server implementation should be considered first, before changing out the software and tools in use throughout the organization. Hosting the existing applications means users can access their regular desktop software via the cloud, allowing the organization to fully retain their investments in people, processes and knowledge, and to build on that foundation with centralized service and improved collaboration..

Businesses of all sizes and types are are finding that the cloud, hosted applications and remote access provide the answers to a variety of business IT problems.  Even more, those answers are being provided affordably, with a simplicity of setup and with higher levels of service than is usually provided for with localized IT.

Small businesses and enterprise organizations alike can experience many benefits with a cloud hosted and managed IT approach.  It doesn’t take a comprehensive application or process overhaul to begin improving internal IT operations for the business, and it makes no sense for a business to give up investments in training, process development, and people knowledge in exchange for a centrally managed and remotely accessible system. 

Rather, the smart business takes the steps to solve the real issues of IT management and mobility while allowing users to continue performing their tasks and doing business as usual – only better now because the platform is working for them.

jm bunny feetMake Sense?

J