Category: accounting technology

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Data at Work: Intelligent Automation is Your Business Robot

Imagine having a business where connected systems are free-flowing conduits for data to move intelligently into and out of with ease. 

Software and systems connecting to one another isn’t new at all. For many years, businesses have recognized the value of having information entered in one system available in another.  Entire ERP frameworks have been created based on this concept of entering data once and using it in many ways.

A single technology stack or framework may offer such a capability, but even the most robust system may need to rely on expert systems or add-ons to address aspects of the operation.

When two or more systems need to connect, the idea is to create that connection and enable the unattended and intelligent movement of data.  People shouldn’t have to get involved for the information to flow from one system to another… it should just go by itself.  Like a robot.

A simple example might be someone who owns a web store and does their bookkeeping with QuickBooks.  The webstore isn’t running QuickBooks. It is running an e-commerce solution or shopping cart system. This allows customers to buy things online.  However, the webstore does create sales orders and charge transactions and may even manage an inventory of salable items.

Business owners often take on the task of getting the information from the webstore to QuickBooks and vice versa. They either enter the information manually themselves or hire an employee to do it.  This manual re-entry of information introduces a large potential for errors in the data entered and is time-consuming and costly.

If it is problematic for a small retailer, imagine having the problem multiplied many times over. It is unimaginable for even small businesses with active and growing operations. As the volume of data grows, the time consumed and the data entry error costs stack up.

“It was just awful,” said David Clothier, treasurer of the Knoxville, Tenn., company, which operates more than 500 Pilot Flying J truck stops nationwide. “There were humans everywhere.” wsj.com/articles/the-new-bookkeeper-is-a-robot-1430776272

Rather than having a person re-type the information from one system into another, software-based integration programs are generally available to help users map the data and move it from one solution to the other.  This approach is faster and reduces the error rate, increasing the overall value and usefulness of the information.

Automation isn’t the only requirement that makes this all robot-like.  The additional requirement is intelligence.  If people still must get directly involved for something to happen, then all the happening is still based on human performance. No robots here.

Intelligent integration of information occurs when the systems at both ends can make decisions and act on them. 

For example, a business might use a solution that allows vendors to submit their invoices electronically.  Through a base of rules that match invoices to requests and approvals, the system can issue payment and record the transactions automatically and without human intervention, saving hugely on personnel and processing costs.  Robots (the automation solution) wouldn’t make up all the rules but could follow them repetitively and without question once established.

…software can help businesses operate more effectively. “If you think like a human, there are only certain things you can do. When you think like a robot, many things are possible.” wsj.com/articles/the-new-bookkeeper-is-a-robot-1430776272

It isn’t a new paradigm for improving business operations, this doing of things a bit smarter than before and leveraging technology to get more done in less time.

The difference is that the pace of change is increasing, giving businesses less time to address inefficient processes and outmoded working models. Mendelson Consulting and the Noobeh cloud services team recognize that intelligent automation and integration shouldn’t be a one-time setup. Instead, we partner with clients to find the best solution to not only address today’s needs but tomorrow’s new demands.

jm bunny feetMake Sense?

J

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Preparing Your Business for Technology Outages

There is a lot of discussion today about how our children are growing up in a world where high technology is simply part of life and lifestyle.  I even read an article about how people are evolving because of the availability of information; evolving to the point where we no longer store and retrieve information, but store information on how to get information.  The article cited an example of someone who couldn’t recall the name of an actress in a movie they had seen, so the immediate response was to search for the answer on Google.  In the past, people relied upon memory and found various ways to mentally associate and store information so it was able to be recalled.  Now, there’s an app for that.

Are we losing our ability to effectively store and recall information?  Are we forgetting how to do things before we had technology to help us?  It might even make one wonder about how technology-dependent society has become. Consider the ruins of past civilizations where seemingly impossible structures are found. These structures cause questions about the technology available at the time as we wonder how they came to be.  The knowledge was there at some point but is now lost to time.

Is your business at risk from a similar fate?  Loss of business institutional knowledge and operational intelligence is often a problem, especially as a business grows. Too many companies fail to consider critical issues such as knowledge management and sustainability.  Finding ways to capture business knowledge and protect it is essential in every organization, whether small business or large enterprise.

Small businesses are often centered on an owner who started the operation, and who just knows how things are done.  The primary goal in this situation is to capture that knowledge and turn it into process.   Only through this approach may a business begin to reduce its reliance upon a single individual, a critical step in creating both sustainability and continuity in the business. In larger enterprises, process and structure are essential to keep the various parts and participants moving in the same general direction and toward the common goal.

Once those processes are established, generally using technology to support or facilitate them, is that the end of the task? 

Many businesses believe that establishing software-supported workflows and standard processes is sufficient to keep the company operating. If a major system or technology failure occurs, workers are left standing around unable to get their jobs done.  In the worst cases, there isn’t anyone in the business who really understands how to pull things back together or there is no longer access to electronically stored information necessary to continue operations. 

How would you handle things if your systems – your computers and software and systems – were no longer available to you?

While GPS and autopilot systems can bring tremendous efficiencies to the process of flying, they also can give a false sense of security that encourages complacency. If something goes wrong, the autopilot will adjust and the computer will tell you where to go, won’t it?

Here is where technology has the ability to distract pilots–and entrepreneurs–from asking themselves if they’re both focused on and capable of solving the right problems. inc.com

Every business must consider how they would address a severe information technology outage and should take steps to protect and preserve business knowledge so that there is some hope of recovery from such an event. 

Mendelson Consulting and the Noobeh cloud services teams help businesses implement efficient workflows, consistent and effective processes, and technology to secure, support and maintain operational readiness. No matter how redundant the tech is or how thorough the planning is, there is always a possibility of an outage. Owners and managers should understand how to continue operations and handle business in the event the technology fails unexpectedly.

jm bunny feetMake Sense?

J

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Software and the Business Lifecycle

Every year, roughly 4.5 million US small businesses are started. The fuel which drives the American economy, small businesses account for more than 99% of all businesses in the US. And job creation happens in small business, which means growth also happens here. Growth happens at every stage of a business if the business is moving forward. From just starting out to achieving large enterprise status, the lifecycle of a business carries with it a multitude of learning moments.

As businesses implement solutions to manage accounting and operational needs, there is often less consideration for the agility of the solution to meet changing and expanding business needs than there is for affordability and the immediacy of the implementation. Small business owners frequently adopt solutions because they fit the needs now, not understanding what may happen when the business outgrows the solution. Sometimes a product meets the functionality requirements quite nicely yet can’t handle the increasing volume. These are among the issues facing growing businesses and forcing stakeholders to make more buying decisions regarding the software supporting the operation.

Each stage of a business where functional or process requirements change drives to another software buying decision. This buying decision is most often met with angst, as considerations include not only cost, but data conversion vs re-loading, new process or system design and setup, user training, proofing the system (running parallel?) and a host of other issues, not the least of which is the business benefit to be derived.

If information is power, too many businesses are losing that power when they migrate from one software product to another.

Businesses often lose valuable historical information by leaving transactional and other detail data behind when they change from one business software system to another.  This should be an area of focus and key discussion point when any change to systems is considered.  After all, the insight and business intelligence gathered over the years was likely instrumental in helping the small business grow to become a successful big business and will continue to be important for years to come.

Maximizing a return on investment is crucial with any business expenditure, whether it is in people, processes or systems.

The selection of software to support the operation plays a most important role in finding that value return, as the software is what empowers the people, guides the processes and drives the systems’ foundation. Knowing the crucial positioning of the software selection in supporting business growth and recognizing that future changes may risk loss of valuable business intelligence, the importance of the initial selection becomes that much greater.

Mendelson Consulting will help you review your business and processes, building an understanding of what functionality needs to be supported and how the business intends to operate. For businesses looking to take the next step, we help identify where automation can improve efficiency and productivity. With that understanding, we help business owners and stakeholders navigate through the overwhelming landscape of solutions and approaches to find the right one for your business.

At every step and stage of business growth, Mendelson Consulting looks ahead to what’s next, helping our clients plan for the future.

While we don’t have a crystal ball, our experience coupled with industry and product knowledge allows us to make recommendations which minimize loss of valuable business intelligence while maximizing the ROI of the software which it informs.

jm bunny feetMake Sense?

J

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Why Small Businesses Need Proactive Accounting

It has been demonstrated time and again that businesses working with experienced accounting professionals can benefit from the strategic financial guidance and compliance support they may provide. Yet these factors alone are often not enough to make the business owner happy. For most small business owners and growing enterprise stakeholders, the lack of proactive advice compounded by slow responses to business requests are the primary reasons for leaving their CPA.

Even if they don’t know how to ask for it, small businesses want proactive attention from their accounting professionals. Small businesses want and need to get information when it matters, and they need help deciphering what the information really means.

It is common for professional accounting firms to simply wait for their clients to provide after-the-fact information from which reports are prepared and delivered long after their relevance has passed. These firms often see no sense of urgency in helping clients address the business issues facing them in real-time.

Business owners attempting to grow a small enterprise from their budding small business especially need the benefit of experienced insight into operational metrics, cash flows and overall business performance. Without this meaningful data and advice delivered in real-time, stakeholders don’t really know what is going on or if they’re on the right path.

Advice on business planning and financial strategies should come to business owners from their accounting professionals, but it often does not. It is interesting that so many firms list business planning and strategy among the services promoted on their websites, yet they just sit back and wait for clients to ask for help.

Regulatory and reporting requirements for businesses are ever-increasing, so it makes some sense that many professional practices continue to focus on taxes and compliance work. Firms may find it challenging enough to keep up with changes to these core services provided. Yet this is why practitioners should take notice and accept that their ability to meet changing market and customer demands is wrapped in their ability to leverage technology to do what people and process can’t do alone.

Information technology is needed to speed up the bookkeeping, accounting and reporting processes, and it takes even more technology to help turn data into relevant and useful information.

This is where Noobeh cloud services can help. Working with businesses of all sizes and encouraging participation by the accounting professional, Noobeh helps businesses implement the technology that facilitates faster collection of information throughout the business and then applying solutions that reflect those numbers in ways that helps users visualize the meaning of the data.

Noobeh helps CPAs and accounting professionals remove threats of competition and irrelevance by helping them work closer with and deliver greater value to their small business clients.

Applying proven, innovative technologies with improved processing methods and controls leads to better information provided in a timelier manner, which returns to the client as a better result offering greater insight. This is what small businesses want from their CPA, and Noobeh Cloud Services helps professionals deliver it.

jm bunny feetMake sense?

J

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Deadline Approaching for QuickBooks Desktop Users

All QuickBooks Desktop Users Are Required to Upgrade to a Current Subscription Model by Sep 30. Yes, the time has come to buy in to the software subscription model or lose access to your books. But at least you get to keep using QuickBooks desktop software, which is worth a lot of you’re already invested in QuickBooks.

Effective Sep 30, 2024, all existing users of QuickBooks Desktop Pro, Premier, Mac, and Enterprise Solutions v21 (and earlier) must transition to the annual subscription model. For Pro and Premier users, this is a short reprieve. Previously Intuit had announced a July deadline for renewing Pro/Premier licenses. After the now-September deadline, there won’t be any new sales of Pro or Premier licenses. With some of the recent price increases it almost becomes a moot point, as QB Enterprise is now priced similarly (less?) than Premier.

Something notable in all of this is that versions sold under non-subscription one-time licenses will be discontinued entirely. That is just fine for many users, however, as the much older versions don’t “phone home” to authorize the license, so they can keep working. The downside to that is vulnerability. Outdated and unpatched software is more vulnerable to risk than software that is actively updated to protect against various exploits. Best practices demand keeping software updated and patched. Being out of support with your business financial and accounting software is not a position you want to find yourself in.

Starting Oct 1, 2024, QuickBooks Enterprise will be the only QuickBooks Desktop version available for new purchases. For very small businesses, this is going to be a challenge as QB Enterprise is not as affordable as Pro was. These businesses may find that QuickBooks Online works for them, but they will not only miss out on a great deal of QB Desktop functionality that is not present in Online, but they will also be locked into the QuickBooks Online service model of receiving product updates without announcement, not having a backup of your company data, getting bombarded with a revolving door of add-on apps, and having literally no control whatsoever of where your data lives and how Intuit and its companies are accessing it.

If you are using an older version of QuickBooks Desktop, upgrading to the subscription model before the deadline is crucial to avoid any interruption of services.

What does this mean?

  1. Service Discontinuation:
    Failure to upgrade will result in the discontinuation of services such as QuickBooks Desktop Payroll, Payments, Online Backup, online banking, system updates, security patches, and live support. This could potentially disrupt your business operations.
  2. Immediate Action Needed:
    To ensure uninterrupted business operations, we strongly recommend planning your upgrade without delay.
  3. Advantages of Upgrading:
    Intuit encourages existing Desktop subscribers to upgrade to the current version (Desktop 2024) to benefit from the latest features, improvements, security updates, and bug fixes. Updated software also improves compatibility with current versions of Windows, Microsoft Office applications, Gmail services and other solutions that use modern methods of account protection and authentication.

At that time, you may also want to consider your alternatives to how and where you run your QuickBooks Desktop software.

Intuit offers “cloud access” with their QuickBooks Enterprise licensing, but this option is not your only or best option for running your QuickBooks Desktop/Enterprise software in the cloud.

With the bad guys (hackers) and malware being as prevalent as they are, businesses must be vigilant in securing their business and financial information. Shared hosting platforms where service providers allow many users from many businesses to operate on the same servers simply cannot provide the level of security or protection most businesses need.

Noobeh QBonAzure offers some limited shared hosting, but only for customers that have limited requirements and only for a few users. When a company needs more than just “vanilla” hosting for their valuable financial data, we strongly recommend going the private route and having your own cloud server.

Not just a “dedicated” server in a service provider’s network, Noobeh works only in the private Microsoft account of each customer, ensuring that there is absolutely no sharing of any resources with other customers. This allows us to build a system that works specifically for your business, with all the applications and services needed to support all aspects of operation. There aren’t different levels of service or service packages; each system is built and sized for the customer’s unique requirements, and we don’t charge per-application or silly things like that. You need what you need to run your business, and we host that.

Connect with us if you have any questions or need assistance during this transition. We will help you navigate the changes and understand how best to proceed for your business and circumstances, engaging with the right products and services to ensure continuity and set you up for greater future success.

jm bunny feetMake Sense?

J

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Enhancing Business Insight: Noobeh Cloud Services and Azure-Based Solutions

Technology is evolving and so are our ways of using it. While the rules of accounting haven’t changed for years, the solutions we use to do the work have changed a lot. Yet there remain many businesses that haven’t yet embraced the idea of fully digital workflows, integrating and automating how data moves through the “system” to provide a comprehensive view of the business and how it is performing.

This is where accountants and bookkeepers can best serve their clients, by helping them implement the platforms and solutions which transform operations and provide greater insight into these areas.

Over 20 years ago, a technology model was developed which allowed businesses and the accounting professionals who serve them to work directly and collaboratively in the clients’ accounting system. By hosting QuickBooks and Sage desktop products on host servers, small business users and their accountants could both access the software and the data in real time.

This new approach was a boon for accountants, bookkeepers and others working with small business clients as it not only enabled closer work, but also provided those advisors an opportunity to do more – and more complex – work with the client. Yet many platforms and working models created barriers to broadening the scope of service or access to client systems, limiting to just basic accounting products like QuickBooks, and not effectively addressing the rest of the business need.

As technology has evolved, so have these transformations.

More accounting professionals understand the benefits as well as the necessity of moving from analog to digital workflows, removing manual entry and improving efficiency and accuracy of data. Yet this improvement doesn’t require changing accounting software and undoing years of learning and business knowledge. Rather, the platforms and connections must be the primary focus, replacing the manual with automation and smoothing out the bumps where data isn’t flowing at all. If the system isn’t in place to handle the complete flow of the data, there is a break. Like a pipe leaking water, this break results in data loss – which is also loss of business intelligence.

A key to all of this is the consideration of where the data ultimately resides. When business data exists in closed silos – whether web-based software or closed hosting platform – it takes a comprehensive approach to collection, storage and analysis. This is among the benefits to be derived from the modern cloud and Noobeh’s Azure-based hosting approach.

Noobeh’s hosting is not just about the desktop or the applications.

The cloud platform, and Azure in particular, also provides resources for data analysis and business intelligence, workflow and data flow automations, improved security and identity management, IoT and computing on the network edge.

For professionals looking to evolve their practices by helping clients go beyond basic recordkeeping and reporting, it’s time to delve into the operational details, data flows and development of real business intelligence and insight. Noobeh Cloud Services and Mendelson Consulting have the platforms and the supporting services to help bring it all together, improving profitability and performance of their clients through the intelligent application of technology.

jm bunny feetMake Sense?

J